2021 RAM Promaster City Owner's Manual
Year:
2021
Make:
RAM
Model:
Promaster City
Rating:
Table of Contents
INTRODUCTION
8
GETTING TO KNOW YOUR VEHICLE
12
KEYS
12
Key Fob
12
To Lock/Unlock The Doors
12
Replacing The Battery In The Key Fob
13
Programming And Requesting Additional Key Fobs
13
SENTRY KEY
14
IGNITION SWITCH
14
VEHICLE SECURITY SYSTEM — IF EQUIPPED
15
To Arm The System
15
To Disarm The System
15
Rearming Of The System
15
Security System Manual Override
15
DOORS
16
Power Door Locks
16
Auto Unlock Doors
16
Sliding Side Door
16
Opening And Closing From Outside The Vehicle
16
Opening And Closing From The Inside
17
Key Emergency Lock (KEL) Device
17
Double Rear Swing Doors
18
Opening/Closing The First Swing Door From The Outside
18
Emergency Opening Of The First Swing Door From The Inside
18
Opening The Second Swing Door
18
Child-Protection Door Lock System
19
SEATS
19
Manual Adjustment (Front Seats)
20
Forward And Rearward Adjustment
20
Height Adjustment — If Equipped
20
Recliner Adjustment
21
Lumbar Support — If Equipped
21
Folding Rear Seat — If Equipped
22
Heated Seats — If Equipped
22
HEAD RESTRAINTS
23
Front Adjustment
23
Rear Adjustment — If Equipped
24
Front Removal
24
Rear Removal — If Equipped
25
STEERING WHEEL
25
Tilt/Telescoping Steering Column
25
UCONNECT VOICE RECOGNITION QUICK TIPS
26
Introducing Voice Recognition
26
Get Started
26
Basic Voice Commands
26
Additional Information
26
MIRRORS
27
Inside Rearview Mirror
27
Manual Mirror — If Equipped
27
Outside Mirrors
27
Outside Mirrors Folding Feature
27
Manual Outside Mirrors — If Equipped
28
Power Outside Mirrors — If Equipped
28
Vanity Mirror
28
Sun Visor “Slide-On-Rod” Feature
29
EXTERIOR LIGHTS
29
Multifunction Lever
29
Headlights
29
Daytime Running Lights (DRLs) — If Equipped
29
High/Low Beam Switch
30
Flash-To-Pass
30
Parking Lights
30
Follow Me Home/Headlight Delay
30
Fog Lights — If Equipped
30
Turn Signals
30
Lane Change Assist
30
INTERIOR LIGHTS
31
Courtesy/Interior Lights
31
Rear Lights
31
Cargo Compartment Light — If Equipped
31
WIPERS AND WASHERS
32
Front Wiper Operation
32
Intermittent Wiper System
32
Windshield Washers
32
Manual High Speed/Mist
32
Rear Wiper Operation — If Equipped
33
CLIMATE CONTROLS
33
Manual Climate Control Descriptions And Functions
33
A/C Button
33
Recirculation Button
34
Front Defrost Button
34
Rear Defrost Button — If Equipped
34
Temperature Control
34
Blower Control
34
Mode Control
34
Panel Mode
34
Bi-Level Mode
35
Floor Mode
35
Mix Mode
35
Operating Tips
35
Summer Operation
35
Winter Operation
35
Vacation/Storage
35
Window Fogging
35
Outside Air Intake
36
Cabin Air Filter
36
Operating Tips Chart
36
WINDOWS
37
Power Window Controls — If Equipped
37
Automatic Window Features
37
Power Windows System Initialization
38
Window Bar Grates — If Equipped
38
Wind Buffeting
38
HOOD
39
Opening
39
Closing
39
CARGO AREA FEATURES
40
Rear Cargo Tie-Downs
40
INTERIOR STORAGE AND EQUIPMENT
40
Storage
40
Glove Compartment
40
Dash Storage
41
Overhead Console Storage
41
USB Control — If Equipped
42
Power Outlets
42
ROOF RACK — IF EQUIPPED
43
GETTING TO KNOW YOUR INSTRUMENT PANEL
45
INSTRUMENT CLUSTER
45
Instrument Cluster Descriptions
46
INSTRUMENT CLUSTER DISPLAY
46
Location And Controls
47
Change Engine Oil — If Equipped
48
Instrument Cluster Display Menu Items
48
Speed Beep
48
Trip B Data
49
Buzzer Volume
49
Exit Menu
49
TRIP COMPUTER
49
Trip Button
50
Trip Functions
50
Values Displayed
51
Range
51
Travel Distance
51
Average Fuel Consumption
51
Current Fuel Consumption
51
Average Speed
51
Travel Time
51
WARNING LIGHTS AND MESSAGES
51
Red Warning Lights
51
Air Bag Warning Light
51
Brake Warning Light
51
Battery Charge Warning Light
52
Door Open Warning Light
53
Electronic Throttle Control (ETC) Warning Light
53
Engine Coolant Temperature Warning Light
53
Oil Pressure Warning Light
53
Transmission Temperature Warning Light — If Equipped
53
Seat Belt Reminder Warning Light
54
Transmission Fault Warning Light
54
Engine Oil Level Warning Light
54
Yellow Warning Lights
54
Anti-Lock Brake System (ABS) Warning Light
54
Low Fuel Warning Light
54
Generic Warning Light
54
Tire Pressure Monitoring System (TPMS) Warning Light
55
Vehicle Security Warning Light
56
Engine Check/Malfunction Indicator Warning Light (MIL)
56
Electronic Stability Control (ESC) Warning Light — If Equipped
57
Electronic Stability Control (ESC) OFF Warning Light — If Equipped
57
Green Indicator Lights
57
Turn Signal Indicator Lights
57
Park/Headlight On Indicator Light
57
Front Fog Indicator Light — If Equipped
57
Cruise Control Indicator Light — If Equipped
57
Blue Indicator Lights
58
High Beam Indicator Light
58
ONBOARD DIAGNOSTIC SYSTEM — OBD II
58
Onboard Diagnostic System (OBD II) Cybersecurity
58
EMISSIONS INSPECTION AND MAINTENANCE PROGRAMS
59
STARTING AND OPERATING
60
STARTING THE ENGINE
60
Automatic Transmission
60
Normal Starting
60
Cold Weather Operation
60
Extended Park Starting
60
If Engine Fails To Start
61
After Starting
61
ENGINE BLOCK HEATER — IF EQUIPPED
61
ENGINE BREAK-IN RECOMMENDATIONS
62
PARKING BRAKE
62
AUTOMATIC TRANSMISSION
64
Key Ignition Park Interlock
64
Brake/Transmission Shift Interlock (BTSI) System
65
Nine-Speed Automatic Transmission
65
Gear Ranges
66
PARK (P)
66
REVERSE (R)
67
NEUTRAL (N)
67
DRIVE (D)
68
Transmission Limp Home Mode
68
Torque Converter Clutch
69
Electronic Range Select (ERS) Operation
69
POWER STEERING
69
Power Steering Fluid Check
70
CRUISE CONTROL — IF EQUIPPED
70
To Activate
71
To Set A Desired Speed
71
To Vary The Speed Setting
71
To Accelerate For Passing
71
Using Cruise Control On Hills
71
To Resume Speed
72
To Deactivate
72
PARKSENSE REAR PARK ASSIST — IF EQUIPPED
72
ParkSense Rear Park Assist Sensors
72
ParkSense Rear Park Assist Alerts
73
ParkSense Rear Park Assist Failure Indications
74
Cleaning The ParkSense Rear Park Assist System
74
ParkSense Rear Park Assist System Usage Precautions
74
PARKVIEW REAR BACK UP CAMERA
75
REFUELING THE VEHICLE
76
VEHICLE LOADING
77
Vehicle Certification Label
77
Gross Vehicle Weight Rating (GVWR)
78
Gross Axle Weight Rating (GAWR)
78
Tire Size
78
Rim Size
78
Inflation Pressure
78
Curb Weight
78
Overloading
78
Loading
78
TRAILER TOWING
79
Common Towing Definitions
79
Gross Vehicle Weight Rating (GVWR)
79
Gross Combination Weight Rating (GCWR)
79
Gross Trailer Weight (GTW)
79
Gross Axle Weight Rating (GAWR)
79
Tongue Weight (TW)
79
Trailer Frontal Area
79
Trailer Sway Control (TSC)
79
Weight-Carrying Hitch
79
Weight-Distributing Hitch
80
Trailer Hitch Classification
80
Trailer Towing Weights (Maximum Trailer Weight Ratings)
81
Trailer And Tongue Weight
81
Towing Requirements
81
Towing Requirements — Tires
82
Towing Requirements — Trailer Brakes
83
Towing Requirements — Trailer Lights And Wiring
83
Towing Tips
84
Automatic Transmission
84
Electronic Range Select (ERS)
84
Cruise Control — If Equipped
84
RECREATIONAL TOWING (BEHIND MOTORHOME)
85
Towing This Vehicle Behind Another Vehicle
85
Recreational Towing — Automatic Transmission
85
DRIVING TIPS
86
Driving On Slippery Surfaces
86
Acceleration
86
Traction
86
Driving Through Water
86
Flowing/Rising Water
86
Shallow Standing Water
87
MULTIMEDIA
88
UCONNECT SYSTEMS
88
CYBERSECURITY
88
UCONNECT SETTINGS
89
Uconnect 3/3 NAV Settings
89
Display
91
Voice
92
Units
92
Clock & Date
93
Safety/Assistance
94
Lights
94
Doors & Locks
95
Key Off Options
95
Audio
96
Phone/Bluetooth®
97
SiriusXM® Setup — If Equipped
97
Restore Settings — If Equipped
98
Clear Personal Data
98
UCONNECT INTRODUCTION
99
Identifying Your Radio
99
Safety And General Information
101
Safety Guidelines
101
Safe Usage Of The Uconnect System
101
Care And Maintenance
101
UCONNECT MODES
102
Radio Mode
102
Operating Radio Mode
102
Switching The System ON/OFF
102
Volume/Power
102
Enter/Browse And Tune/Scroll Control
102
Seek Functions
102
Direct Tune
103
Info
103
Setting The Presets
103
SiriusXM® Satellite Radio Mode
103
Audio Settings
107
Radio Voice Commands
109
Media Mode
109
Operating Media Mode
109
Audio Source Selection
109
Seek Up/Seek Down
110
Track Selection (Browse)
110
Repeat
110
Shuffle
110
Info
110
USB Mode
110
Bluetooth® Mode
110
Voice Commands Media
111
Phone Mode
111
Overview
111
Phone Operation
112
Operation
112
Natural Speech
113
Help Command
113
Cancel Command
113
Pair (Link) Uconnect Phone To A Mobile Phone
114
Pair A Bluetooth® Streaming Audio Device
115
Connecting To A Particular Mobile Phone Or Audio Device After Pairing
116
Disconnecting or Deleting A Phone Or Audio Device
116
Making A Phone Or Audio Device A Favorite
116
Phonebook Download (Automatic Phonebook Transfer From Mobile Phone) — If Equipped
117
Managing Your Favorites — If Equipped
117
To Remove A Favorite — If Equipped
118
Phone Call Features
118
Call Controls
118
Key Pad Number Entry
118
Recent Calls
118
Answer Or Ignore An Incoming Call — No Call Currently In Progress
119
Answer Or Ignore An Incoming Call — Call Currently In Progress
119
Do Not Disturb
119
Place/Retrieve A Call From Hold
120
Making A Second Call While Current Call Is In Progress
120
Toggling Between Calls — If Equipped
120
Join Calls
120
Call Termination
120
Redial
120
Call Continuation
120
Advanced Phone Connectivity
120
Transfer Call To And From Mobile Phone
120
Things You Should Know About Uconnect Phone
121
Voice Command
121
Bluetooth® Communication Link
123
Power-Up
123
NAVIGATION MODE — IF EQUIPPED
123
Operating Navigation Mode — If Equipped
123
Planning A Route
123
Changing Your Route
128
Making Changes To Your Route
128
Current Route Menu
128
Voice Command — If Equipped
132
About Voice command
132
Using Voice Control
132
Guidance View
132
Advanced Lane Guidance
135
Map View
135
Voices
137
About Voices
137
Changing The Volume Level
137
Settings
137
About Settings
137
Appearance
138
Arrival Information
138
Show On Route
138
Show Previews Of Highway Exits
138
Automatic Map View Switching
138
Automatic Zoom
138
Guidance View Style
138
Voices Setting
138
Route Planning
139
Sounds And Warnings
139
System
139
Points Of Interest
140
About Points Of Interest
140
Using POIs To Plan A Route
140
My Places
140
About My Places
140
Using My Places
141
Adding A Location To My Places
141
Deleting A Location From My Places
142
Getting Help
143
Important Safety Notices And Warnings
143
Global Positioning System
143
Use With Care
143
Safety Settings
143
Copyright Notices
143
STEERING WHEEL AUDIO CONTROLS — IF EQUIPPED
144
Radio Operation
144
Media Mode
144
RAM TELEMATICS - IF EQUIPPED
144
Ram Telematics General Information
145
RADIO OPERATION AND MOBILE PHONES
145
Regulatory And Safety Information
146
SAFETY
147
SAFETY FEATURES
147
Four-Wheel Anti-Lock Brake System (ABS)
147
Electronic Brake Control (EBC) System
148
Brake Assist System (BAS)
148
Electronic Stability Control (ESC)
148
ESC Activation/Malfunction Indicator Light And ESC OFF Indicator Light
149
Electronic Roll Mitigation (ERM)
150
Hill Start Assist (HSA)
150
HSA Activation Criteria
150
Traction Control System (TCS)
151
Trailer Sway Control (TSC) — If Equipped
151
AUXILIARY DRIVING SYSTEMS
151
Tire Pressure Monitoring System (TPMS)
151
Base System
153
Tire Pressure Monitoring Low Pressure Warnings
153
Check TPMS Warnings
154
OCCUPANT RESTRAINT SYSTEMS
155
Occupant Restraint Systems
155
Important Safety Precautions
155
Seat Belt Systems
156
Enhanced Seat Belt Use Reminder System (BeltAlert)
156
Lap/Shoulder Belts
157
Lap/Shoulder Belt Operating Instructions
158
Lap/Shoulder Belt Untwisting Procedure
159
Adjustable Upper Shoulder Belt Anchorage
159
Seat Belts And Pregnant Women
161
Seat Belt Pretensioner
161
Energy Management Feature
161
Switchable Automatic Locking Retractors (ALR)
161
Supplemental Restraint Systems (SRS)
163
Air Bag System Components
163
Air Bag Warning Light
163
Front Air Bags
164
Driver and Passenger Front Air Bag Features
165
Front Air Bag Operation
165
Knee Impact Bolsters
166
Supplemental Driver Knee Air Bag
166
Supplemental Side Air Bags
166
Air Bag System Components
169
If A Deployment Occurs
169
Enhanced Accident Response System
170
Enhanced Accident Response System Reset Procedure
170
Maintaining Your Air Bag System
171
Event Data Recorder (EDR)
171
Child Restraints
172
Summary Of Recommendations For Restraining Children In Vehicles
173
Infant And Child Restraints
173
Older Children And Child Restraints
174
Children Too Large For Booster Seats
175
Recommendations For Attaching Child Restraints
176
Lower Anchors And Tethers For CHildren (LATCH) Restraint System
177
LATCH Positions For Installing Child Restraints In This Vehicle — Vehicles Equipped With Rear Seating
177
Locating The LATCH Anchorages — Vehicles Equipped With Rear Seating
179
Locating The Upper Tether Anchorages — Vehicles Equipped With Rear Seating
179
Center Seat LATCH
180
To Install A LATCH-Compatible Child Restraint
180
How To Stow An Unused Switchable-ALR (ALR) Seat Belt:
180
Installing Child Restraints Using The Vehicle Seat Belt In Vehicles With Rear Seating
181
Lap/Shoulder Belt Systems For Installing Child Restraints In This Vehicle
181
Installing A Child Restraint With A Switchable Automatic Locking Retractor (ALR):
182
Installing Child Restraints Using The Top Tether Anchorage
183
Installing Child Restraints In Commercial Vehicles — Vehicles Not Equipped With Rear Seating
184
Installing Child Restraints Using The Vehicle Seat Belt In Vehicles Without Rear Seating
184
Lap/Shoulder Belt Systems For Installing Child Restraints (Commercial Vehicle)
185
Installing A Child Restraint With A Switchable Automatic Locking Retractor (ALR):
185
Installing Child Restraints Using The Top Tether Anchorage (Commercial Vehicle)
186
Transporting Pets
186
SAFETY TIPS
187
Transporting Passengers
187
Exhaust Gas
187
Safety Checks You Should Make Inside The Vehicle
187
Seat Belts
187
Air Bag Warning Light
188
Defroster
188
Floor Mat Safety Information
188
Periodic Safety Checks You Should Make Outside The Vehicle
189
Tires
189
Lights
189
Door Latches
189
Fluid Leaks
189
IN CASE OF EMERGENCY
190
HAZARD WARNING FLASHERS
190
FUSES
190
General Information
190
Underhood Fuses
191
Interior Fuses
194
Central Unit Fuse Panel
195
JACKING AND TIRE CHANGING
196
Jack Location — If Equipped
196
Removing The Spare Tire — If Equipped
196
Preparations For Jacking
198
Jacking Instructions
199
Vehicles With Alloy Wheels
202
Vehicles Equipped With Wheel Covers
203
TIRE SERVICE KIT — IF EQUIPPED
204
Tire Service Kit Storage
204
Tire Service Kit Usage
204
JUMP STARTING
206
Preparations For Jump Starting
207
Jump Starting Procedure
208
IF YOUR ENGINE OVERHEATS
209
IGNITION KEY REMOVAL OVERRIDE
210
GEAR SELECTOR OVERRIDE
211
FREEING A STUCK VEHICLE
211
TOWING A DISABLED VEHICLE
213
ENHANCED ACCIDENT RESPONSE SYSTEM (EARS)
214
EVENT DATA RECORDER (EDR)
214
BULB REPLACEMENT
215
Replacement Bulbs
215
Replacing Exterior Bulbs
216
Headlamps
216
Front Turn Signal Lamps
216
Parking And Daytime Running Lights
216
Front/Rear Side Marker Lamps
217
Rear Tail, Stop, Backup And Turn Signal Lamps
217
Third Brake Light (Center Mount)
217
License Plate Lights
217
Replacing Interior Bulbs
217
Dome Lamp With Spot Lights
217
Rear Roof Lamp
218
SERVICING AND MAINTENANCE
219
SCHEDULED SERVICING
219
Maintenance Plan
219
ENGINE COMPARTMENT
223
Engine Compartment — 2.4L
223
Checking Oil Level
224
Adding Washer Fluid
224
Maintenance-Free Battery
224
Pressure Washing
225
DEALER SERVICE
225
Engine Oil
225
Engine Oil Selection
225
American Petroleum Institute (API) Engine Oil Identification Symbol
225
Synthetic Engine Oils
226
Materials Added To Engine Oil
226
Disposing Of Used Engine Oil And Oil Filters
226
Engine Oil Filter
226
Engine Air Cleaner Filter
226
Air Conditioner Maintenance
227
Refrigerant Recovery And Recycling — R-1234yf
227
Body Lubrication
227
Windshield Wiper Blades
227
Wiper Service Position
228
Exhaust System
228
Cooling System
229
Engine Coolant Checks
230
Cooling System — Drain, Flush And Refill
230
Selection Of Coolant
230
Adding Coolant
230
Cooling System Pressure Cap
231
Disposal Of Used Coolant
231
Coolant Level
232
Cooling System Notes
232
Brake System
232
Brake Master Cylinder
233
Automatic Transmission
233
Selection Of Lubricant
233
Special Additives
234
Fluid Level Check
234
Fluid And Filter Changes
234
Upfitter Connectors — If Equipped
234
TIRES
236
Tire Safety Information
236
Tire Markings
236
Tire Sizing Chart
237
Tire Identification Number (TIN)
239
Tire Terminology And Definitions
240
Tire Loading And Tire Pressure
241
Loading
241
Tires — General Information
244
Tire Pressure
244
Tire Inflation Pressures
244
Tire Pressures For High Speed Operation
245
Radial Ply Tires
245
Run Flat Tires — If Equipped
246
Tire Spinning
246
Tread Wear Indicators
246
Life Of Tire
247
Replacement Tires
247
Tire Types
248
All Season Tires — If Equipped
248
Summer Or Three Season Tires — If Equipped
248
Snow Tires
248
Spare Tires — If Equipped
249
Spare Tire Matching Original Equipped Tire And Wheel — If Equipped
249
Compact Spare Tire — If Equipped
249
Collapsible Spare Tire — If Equipped
249
Full Size Spare — If Equipped
250
Limited Use Spare — If Equipped
250
Wheel And Wheel Trim Care
250
Tire Chains and Traction Devices
251
Tire Rotation Recommendations
252
DEPARTMENT OF TRANSPORTATION UNIFORM TIRE QUALITY GRADES
252
Treadwear
252
Traction Grades
253
Temperature Grades
253
STORING THE VEHICLE
253
BODYWORK
254
Protection From Atmospheric Agents
254
What Causes Corrosion?
254
Body And Underbody Maintenance
254
Cleaning Headlights
254
Preserving The Bodywork
254
Washing
254
Special Care
255
INTERIORS
255
Seats And Fabric Parts
255
Plastic And Coated Parts
255
Cleaning Plastic Instrument Cluster Lenses
255
Leather Surfaces
256
Glass Surfaces
256
TECHNICAL SPECIFICATIONS
257
VEHICLE IDENTIFICATION NUMBER
257
BRAKE SYSTEM
257
WHEEL AND TIRE TORQUE SPECIFICATIONS
257
Torque Specifications
257
FUEL REQUIREMENTS
258
Gasoline Engine
258
Reformulated Gasoline
258
Gasoline/Oxygenate Blends
259
E-85 Usage In Non-Flex Fuel Vehicles
259
CNG And LP Fuel System Modifications
259
MMT In Gasoline
259
Materials Added To Fuel
259
Fuel System Cautions
260
Carbon Monoxide Warnings
260
FLUID CAPACITIES
261
ENGINE FLUIDS AND LUBRICANTS
261
CHASSIS FLUIDS AND LUBRICANTS
263
CUSTOMER ASSISTANCE
264
SUGGESTIONS FOR OBTAINING SERVICE FOR YOUR VEHICLE
264
Prepare For The Appointment
264
Prepare A List
264
Be Reasonable With Requests
264
IF YOU NEED ASSISTANCE
264
FCA US LLC Customer Center
264
FCA Canada Inc. Customer Center
264
Mexico
265
Puerto Rico And US Virgin Islands
265
Customer Assistance For The Hearing Or Speech Impaired (TDD/TTY)
265
Service Contract
265
WARRANTY INFORMATION
266
MOPAR PARTS
266
REPORTING SAFETY DEFECTS
266
In The 50 United States And Washington, D.C.
266
In Canada
266
PUBLICATION ORDER FORMS
266
General Information
267
INDEX
268
FAQ about the 2021 RAM Promaster City Manual
What contains the 2021 Promaster City manual?
The RAM Promaster City owner's manual is a comprehensive guide provided by RAM to assist owners in understanding and operating their specific model of the RAM Promaster City. It contains important information about the vehicle's features, functions, and maintenance requirements. A general overview of what you might find in a RAM Promaster City 2021 owner's manual:
- Handling the Unexpected, including tire changes, jump-starting, and common car issues
- Basic operations, like starting and stopping the engine and driver settings
- Instrument Panel and Controls, including dashboard indicators, warning lights, and controls
- Fuel Information, with recommended fuel type and fuel tank capacity
- Warranty Information, about the vehicle's warranty coverage
Where to download the 2021 RAM Promaster City Owners Manual?
The RAM Promaster City owner manual for the 2021 model year is to be found on this page.
Is the manual for the RAM Promaster City year 2021 free?
Yes, the owner manual for the model year 2021 is free, but the repair manuals are usually not easy to get and may cost more.
The RAM Promaster City (2021) owner's manual is available in English?
Yes, the owner's manual for the model year 2021 is available in English.
Posted by, John Mana
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