2020 RAM Promaster City Owner's Manual
Year:
2020
Make:
RAM
Model:
Promaster City
Rating:
Table of Contents
INTRODUCTION
13
GETTING TO KNOW YOUR VEHICLE
16
KEYS
16
Key Fob
16
To Unlock The Doors
17
To Lock The Doors
18
Sound Horn With Lock
18
Key Fob Battery Replacement
18
Programming Additional Key Fobs
19
General Information
19
IGNITION SWITCH
20
Ignition Key Removal
20
Key-In-Ignition Reminder
21
SENTRY KEY
22
Replacement Keys
22
General Information
23
VEHICLE SECURITY ALARM — IF EQUIPPED
24
To Arm The System
24
To Disarm The System
24
Rearming Of The System
24
Security System Manual Override
24
DOORS
25
Door Locks
25
Locking The Doors From The Outside
25
Unlock The Doors From The Outside
26
Unlocking The Rear Cargo Area From Inside The Vehicle
27
Auto Unlock Doors
27
Sliding Side Door
27
Opening And Closing From Outside The Vehicle
27
Opening And Closing From The Inside
29
Key Emergency Lock (KEL) Device
29
Child Lock System
30
Double Rear Swing Doors
31
Opening/Closing The First Swing Door From The Outside
32
Emergency Opening Of The First Swing Door From The Inside
32
Opening The Second Swing Door
32
SEATS
32
Manual Adjustment (Front Seats)
33
Forward And Rearward Adjustment
34
Height Adjustment — If Equipped
34
Recliner Adjustment
34
Lumbar Support — If Equipped
34
Heated Seats — If Equipped
35
Folding Rear Seat — If Equipped
36
HEAD RESTRAINTS
37
Front Adjustment
38
Rear Adjustment
38
Front Removal
39
Rear Removal
40
STEERING WHEEL
41
Tilt/Telescoping Steering Column
41
MIRRORS
41
Inside Day/Night Mirror — If Equipped
41
Outside Mirrors
42
Manual Outside Mirror Adjustment — If Equipped
43
Manual Folding Door Mirrors
43
Power Outside Mirrors — If Equipped
44
Vanity Mirror
45
Sun Visor “Slide-On-Rod” Feature
45
EXTERIOR LIGHTS
46
Multifunction Lever
46
Headlights
46
Daytime Running Lights — If Equipped
46
High Beams
47
Flash-To-Pass
47
Parking Lights
47
Follow Me Home/Headlight Delay
47
Fog Lights — If Equipped
48
Turn Signals
48
Lane Change Assist
48
INTERIOR LIGHTS
49
Courtesy/Interior Lights
49
Rear Lights
50
Cargo Compartment Light — If Equipped
53
WIPERS AND WASHERS
53
Front Wiper Operation
53
Intermittent Wiper System
54
Windshield Washers
55
Manual High Speed/Mist
55
Rear Wiper Operation — If Equipped
55
CLIMATE CONTROLS
56
Manual Climate Control Overview
56
Manual Climate Control Descriptions
57
Climate Control Functions
59
A/C (Air Conditioning)
59
Recirculation
60
Operating Tips
60
Summer Operation
60
Winter Operation
61
Vacation/Storage
61
Window Fogging
61
Outside Air Intake
62
Cabin Air Filter
62
Operating Tips Chart
62
WINDOWS
63
Power Windows — If Equipped
63
Auto-Down Feature
64
Auto-Up Feature
64
Power Windows System Initialization
65
Window Bar Grates — If Equipped
66
Wind Buffeting
66
HOOD
67
Opening
67
Closing
68
CARGO AREA FEATURES
69
Rear Cargo Tie-Downs
69
INTERNAL EQUIPMENT
71
Storage
71
Glove Compartment
71
Dash Storage
72
Overhead Console Storage
72
Cupholders
72
Power Outlets
73
ROOF RACK — IF EQUIPPED
75
GETTING TO KNOW YOUR INSTRUMENT PANEL
78
INSTRUMENT CLUSTER
78
Instrument Cluster Descriptions
79
INSTRUMENT CLUSTER DISPLAY
80
Location And Controls
80
Change Engine Oil — If Equipped
83
Instrument Cluster Display Menu Items
83
Speed Beep
83
Trip B Data
84
Buzzer Volume
84
Exit Menu
85
TRIP COMPUTER
85
Trip Button
85
Trip Functions
86
Values Displayed
86
Range
86
Travel Distance
87
Average Fuel Consumption
87
Current Fuel Consumption
87
Average Speed
87
Travel Time
87
WARNING LIGHTS AND MESSAGES
87
Red Warning Lights
87
Air Bag Warning Light
87
Brake Warning Light
88
Battery Charge Warning Light
89
Door Open Warning Light
89
Electronic Throttle Control (ETC) Warning Light
89
Engine Coolant Temperature Warning Light
90
Oil Pressure Warning Light
90
Transmission Temperature Warning Light — If Equipped
90
Seat Belt Reminder Warning Light
91
Transmission Fault Warning Light
91
Engine Oil Level Warning Light
91
Yellow Warning Lights
91
Anti-Lock Brake System (ABS) Warning Light
91
Low Fuel Warning Light
92
Generic Warning Light
92
Tire Pressure Monitoring System (TPMS) Warning Light
92
Vehicle Security Warning Light
93
Engine Check/Malfunction Indicator Warning Light (MIL)
94
Electronic Stability Control (ESC) Warning Light — If Equipped
95
Electronic Stability Control (ESC) OFF Warning Light — If Equipped
95
Green Indicator Lights
95
Turn Signal Indicator Lights
95
Park/Headlight On Indicator Light
96
Front Fog Indicator Light — If Equipped
96
Cruise Control Indicator Light — If Equipped
96
Blue Indicator Lights
96
High Beam Indicator Light
96
ONBOARD DIAGNOSTIC SYSTEM — OBD II
97
Onboard Diagnostic System (OBD II) Cybersecurity
97
EMISSIONS INSPECTION AND MAINTENANCE PROGRAMS
98
SAFETY
100
SAFETY FEATURES
100
Four-Wheel Anti-Lock Brake System (ABS)
100
Electronic Brake Control (EBC) System
101
Brake Assist System (BAS)
101
Electronic Stability Control (ESC)
102
ESC Activation/Malfunction Indicator Light And ESC OFF Indicator Light
103
Electronic Roll Mitigation (ERM)
104
Hill Start Assist (HSA)
104
HSA Activation Criteria
104
Traction Control System (TCS)
105
Trailer Sway Control (TSC) — If Equipped
105
AUXILIARY DRIVING SYSTEMS
106
Tire Pressure Monitoring System (TPMS)
106
Base System
108
Tire Pressure Monitoring Low Pressure Warnings
108
Check TPMS Warnings
108
General Information
110
OCCUPANT RESTRAINT SYSTEMS
111
Occupant Restraint Systems
111
Important Safety Precautions
111
Seat Belt Systems
112
Enhanced Seat Belt Use Reminder System (BeltAlert)
112
Lap/Shoulder Belts
114
Lap/Shoulder Belt Operating Instructions
116
Lap/Shoulder Belt Untwisting Procedure
117
Adjustable Upper Shoulder Belt Anchorage
118
Seat Belts And Pregnant Women
119
Seat Belt Pretensioner
120
Energy Management Feature
120
Switchable Automatic Locking Retractors (ALR)
121
Supplemental Restraint Systems (SRS)
123
Air Bag System Components
123
Air Bag Warning Light
124
Front Air Bags
125
Driver and Passenger Front Air Bag Features
126
Front Air Bag Operation
127
Knee Impact Bolsters
127
Supplemental Driver Knee Air Bag
128
Supplemental Side Air Bags
128
Air Bag System Components
132
If A Deployment Occurs
133
Enhanced Accident Response System
134
Enhanced Accident Response System Reset Procedure
135
Maintaining Your Air Bag System
135
Event Data Recorder (EDR)
136
Child Restraints
136
Summary Of Recommendations For Restraining Children In Vehicles
138
Infant And Child Restraints
139
Older Children And Child Restraints
139
Children Too Large For Booster Seats
140
Recommendations For Attaching Child Restraints
141
Lower Anchors And Tethers For CHildren (LATCH) Restraint System
142
LATCH Positions For Installing Child Restraints In This Vehicle — Vehicles Equipped With Rear Seating
142
Locating The LATCH Anchorages — Vehicles Equipped With Rear Seating
145
Locating The Upper Tether Anchorages — Vehicles Equipped With Rear Seating
145
Center Seat LATCH
146
To Install A LATCH-Compatible Child Restraint
146
How To Stow An Unused Switchable-ALR (ALR) Seat Belt:
147
Installing Child Restraints Using The Vehicle Seat Belt In Vehicles With Rear Seating
148
Lap/Shoulder Belt Systems For Installing Child Restraints In This Vehicle
148
Installing A Child Restraint With A Switchable Automatic Locking Retractor (ALR):
150
Installing Child Restraints Using The Top Tether Anchorage
151
Installing Child Restraints In Commercial Vehicles — Vehicles Not Equipped With Rear Seating
152
Installing Child Restraints Using The Vehicle Seat Belt In Vehicles Without Rear Seating
153
Lap/Shoulder Belt Systems For Installing Child Restraints (Commercial Vehicle)
153
Installing A Child Restraint With A Switchable Automatic Locking Retractor (ALR):
154
Installing Child Restraints Using The Top Tether Anchorage (Commercial Vehicle)
155
Transporting Pets
156
SAFETY TIPS
156
Transporting Passengers
156
Exhaust Gas
156
Safety Checks You Should Make Inside The Vehicle
157
Seat Belts
157
Air Bag Warning Light
157
Defroster
157
Floor Mat Safety Information
158
Periodic Safety Checks You Should Make Outside The Vehicle
159
Tires
159
Lights
159
Door Latches
159
Fluid Leaks
159
STARTING AND OPERATING
160
STARTING THE ENGINE
160
Automatic Transmission
160
Normal Starting
160
Cold Weather Operation
161
Extended Park Starting
161
If Engine Fails To Start
161
After Starting
162
ENGINE BLOCK HEATER — IF EQUIPPED
162
ENGINE BREAK-IN RECOMMENDATIONS
163
PARKING BRAKE
164
AUTOMATIC TRANSMISSION
166
Key Ignition Park Interlock
167
Brake/Transmission Shift Interlock System
167
Nine-Speed Automatic Transmission
167
Gear Ranges
168
PARK (P)
169
REVERSE (R)
170
NEUTRAL (N)
171
DRIVE (D)
171
Transmission Limp Home Mode
172
Torque Converter Clutch
173
Electronic Range Select (ERS) Operation
173
POWER STEERING
174
Power Steering Fluid Check
174
SPEED CONTROL — IF EQUIPPED
175
To Activate
175
To Set A Desired Speed
176
To Vary The Speed Setting
176
To Accelerate For Passing
177
Using Speed Control On Hills
177
To Resume Speed
178
To Deactivate
178
PARKSENSE REAR PARK ASSIST — IF EQUIPPED
178
ParkSense Rear Park Assist Sensors
179
ParkSense Rear Park Assist Alerts
179
ParkSense Rear Park Assist Failure Indications
180
Cleaning The ParkSense Rear Park Assist System
181
ParkSense Rear Park Assist System Usage Precautions
181
PARKVIEW REAR BACK UP CAMERA
182
REFUELING THE VEHICLE
184
VEHICLE LOADING
185
Vehicle Certification Label
185
Gross Vehicle Weight Rating (GVWR)
186
Gross Axle Weight Rating (GAWR)
186
Tire Size
186
Rim Size
186
Inflation Pressure
186
Curb Weight
186
Overloading
186
Loading
187
TRAILER TOWING
187
Common Towing Definitions
187
Gross Vehicle Weight Rating (GVWR)
187
Gross Combination Weight Rating (GCWR)
188
Gross Trailer Weight (GTW)
188
Gross Axle Weight Rating (GAWR)
188
Tongue Weight (TW)
188
Trailer Frontal Area
188
Trailer Sway Control
188
Weight-Carrying Hitch
189
Weight-Distributing Hitch
189
Trailer Hitch Classification
190
Trailer Towing Weights (Maximum Trailer Weight Ratings)
191
Trailer And Tongue Weight
191
Towing Requirements
192
Towing Requirements — Tires
194
Towing Requirements — Trailer Brakes
194
Towing Requirements — Trailer Lights And Wiring
195
Towing Tips
196
Automatic Transmission
196
Electronic Range Select (ERS)
197
Speed Control — If Equipped
197
Cooling System
197
RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.)
198
Towing This Vehicle Behind Another Vehicle
198
Recreational Towing — Automatic Transmission
198
DRIVING TIPS
199
Driving On Slippery Surfaces
199
Acceleration
199
Traction
199
Driving Through Water
200
Flowing/Rising Water
200
Shallow Standing Water
200
IN CASE OF EMERGENCY
202
HAZARD WARNING FLASHERS
202
BULB REPLACEMENT
203
Replacement Bulbs
203
Replacing Exterior Bulbs
204
Headlamps
204
Front Turn Signal Lamps
204
Parking And Daytime Running Lights
205
Front/Rear Side Marker Lamps
205
Rear Tail, Stop, Backup And Turn Signal Lamps
205
Third Brake Light (Center Mount)
206
License Plate Lights
206
Replacing Interior Bulbs
206
Dome Lamp With Spot Lights
206
Rear Roof Lamp
207
FUSES
209
Underhood Fuses
209
Interior Fuses
212
Central Unit Fuse Panel
214
JACKING AND TIRE CHANGING
215
Jack Location — If Equipped
215
Removing The Spare Tire — If Equipped
216
Preparations For Jacking
220
Jacking Instructions
221
Vehicles With Alloy Wheels
227
Vehicles Equipped With Wheel Covers
229
TIRE SERVICE KIT — IF EQUIPPED
230
Tire Service Kit Storage
230
Tire Service Kit Usage
230
JUMP STARTING
234
Preparations For Jump Starting
234
Jump Starting Procedure
235
IF YOUR ENGINE OVERHEATS
237
IGNITION KEY REMOVAL OVERRIDE
238
GEAR SELECTOR OVERRIDE
239
FREEING A STUCK VEHICLE
240
TOWING A DISABLED VEHICLE
241
ENHANCED ACCIDENT RESPONSE SYSTEM (EARS)
243
EVENT DATA RECORDER (EDR)
243
SERVICING AND MAINTENANCE
244
SCHEDULED SERVICING
244
Maintenance Plan
245
ENGINE COMPARTMENT
248
Engine Compartment — 2.4L
248
Checking Oil Level
249
Adding Washer Fluid
249
Maintenance-Free Battery
250
Pressure Washing
251
DEALER SERVICE
251
Engine Oil
251
Change Engine Oil
251
Engine Oil Selection
252
American Petroleum Institute (API) Engine Oil Identification Symbol
252
Engine Oil Viscosity (SAE Grade) — 2.4L Engine
252
Synthetic Engine Oils
252
Materials Added To Engine Oil
253
Disposing Of Used Engine Oil And Oil Filters
253
Engine Oil Filter
253
Engine Air Cleaner Filter
253
Air Conditioner Maintenance
254
Refrigerant Recovery And Recycling — R–1234yf
254
Body Lubrication
255
Windshield Wiper Blades
255
Wiper Service Position
256
Exhaust System
256
Cooling System
258
Engine Coolant Checks
258
Cooling System — Drain, Flush And Refill
259
Selection Of Coolant
259
Adding Coolant
259
Cooling System Pressure Cap
260
Disposal Of Used Coolant
261
Coolant Level
261
Points To Remember
262
Brake System
263
Brake Master Cylinder
263
Power Steering Fluid
264
Automatic Transmission
264
Selection Of Lubricant
264
Special Additives
265
Fluid Level Check
265
Fluid And Filter Changes
266
Upfitter Connectors — If Equipped
266
RAISING THE VEHICLE
269
TIRES
269
Tire Safety Information
269
Tire Markings
269
Tire Sizing Chart
271
Tire Identification Number (TIN)
273
Tire Terminology And Definitions
274
Tire Loading And Tire Pressure
275
Loading
276
Tires — General Information
279
Tire Pressure
279
Tire Inflation Pressures
280
Tire Pressures For High Speed Operation
281
Radial Ply Tires
281
Run Flat Tires — If Equipped
282
Tire Spinning
282
Tread Wear Indicators
283
Life Of Tire
283
Replacement Tires
283
Tire Types
285
All Season Tires — If Equipped
285
Summer Or Three Season Tires — If Equipped
285
Snow Tires
285
Spare Tires — If Equipped
286
Spare Tire Matching Original Equipped Tire And Wheel — If Equipped
286
Compact Spare Tire — If Equipped
286
Collapsible Spare Tire — If Equipped
287
Full Size Spare — If Equipped
288
Limited Use Spare — If Equipped
288
Wheel And Wheel Trim Care
288
Tire Chains (Traction Devices)
290
Tire Rotation Recommendations
290
DEPARTMENT OF TRANSPORTATION UNIFORM TIRE QUALITY GRADES
291
Treadwear
291
Traction Grades
292
Temperature Grades
292
STORING THE VEHICLE
292
BODYWORK
293
Protection From Atmospheric Agents
293
What Causes Corrosion?
293
Body And Underbody Maintenance
293
Cleaning Headlights
293
Preserving The Bodywork
294
Washing
294
Special Care
294
INTERIORS
295
Seats And Fabric Parts
295
Plastic And Coated Parts
295
Cleaning Plastic Instrument Cluster Lenses
295
Leather Parts
296
Glass Surfaces
296
TECHNICAL SPECIFICATIONS
297
IDENTIFICATION DATA
297
Vehicle Identification Number
297
BRAKE SYSTEM
298
WHEEL AND TIRE TORQUE SPECIFICATIONS
298
Torque Specifications
298
FUEL REQUIREMENTS
300
2.4L Engine
300
Reformulated Gasoline
300
Gasoline/Oxygenate Blends
300
E-85 Usage In Non-Flex Fuel Vehicles
301
CNG And LP Fuel System Modifications
301
MMT In Gasoline
301
Materials Added To Fuel
302
Fuel System Cautions
302
Carbon Monoxide Warnings
303
FLUID CAPACITIES
304
FLUIDS AND LUBRICANTS
305
Engine
305
Chassis
307
MULTIMEDIA
308
UCONNECT SYSTEMS
308
CYBERSECURITY
308
UCONNECT SETTINGS
309
Uconnect 3/3 NAV Settings
310
Display
311
Voice
312
Units — If Equipped
312
Clock & Date
313
Safety/Assistance — If Equipped
314
Lights — If Equipped
314
Doors & Locks — If Equipped
315
Engine Off Options
315
Audio
316
Phone/Bluetooth®
317
SiriusXM® Setup — If Equipped
318
Restore Settings — If Equipped
319
Clear Personal Data
319
STEERING WHEEL AUDIO CONTROLS — IF EQUIPPED
320
Radio Operation
320
Media Mode
320
IPOD®/USB/MP3 CONTROL — IF EQUIPPED
321
RAM TELEMATICS - IF EQUIPPED
321
Ram Telematics General Information
322
RADIO OPERATION AND MOBILE PHONES
323
Regulatory And Safety Information
323
UCONNECT VOICE RECOGNITION
325
Introducing Uconnect
325
Get Started
325
Basic Voice Commands
326
Radio
327
Media
328
Phone
329
Voice Text Reply
330
General Information
330
Additional Information
331
CUSTOMER ASSISTANCE
332
SUGGESTIONS FOR OBTAINING SERVICE FOR YOUR VEHICLE
332
Prepare For The Appointment
332
Prepare A List
332
Be Reasonable With Requests
332
IF YOU NEED ASSISTANCE
332
FCA US LLC Customer Center
333
FCA Canada Inc. Customer Center
333
In Mexico Contact
333
Puerto Rico And US Virgin Islands
333
Customer Assistance For The Hearing Or Speech Impaired (TDD/TTY)
334
Service Contract
334
WARRANTY INFORMATION
335
MOPAR PARTS
335
REPORTING SAFETY DEFECTS
336
In The 50 United States And Washington, D.C.
336
In Canada
336
PUBLICATION ORDER FORMS
336
INDEX
338
2020 RAM Promaster City Overview
Introduction
The 2020 RAM Promaster City is a versatile and efficient compact cargo van designed to meet the demands of both commercial and personal use. With its exceptional maneuverability and spacious interior, this model captures the essence of practicality without sacrificing style or functionality. Ideal for urban environments, the Promaster City strikes a perfect balance between performance and convenience, making it a reliable choice for businesses and individuals alike.
Powertrains
Under the hood, the 2020 RAM Promaster City is powered by a robust 2.4-liter Tigershark MultiAir inline-4 engine, which generates an impressive 178 horsepower and 174 lb-ft of torque. This powertrain is mated to a 9-speed automatic transmission, ensuring smooth shifts and responsive performance on the road. The Promaster City is engineered for efficiency, offering an EPA-estimated fuel economy of up to 28 mpg on the highway, making it an economical option for those on the go.
Trims
The 2020 RAM Promaster City comes in multiple trims, including the Tradesman and the Wagon. The Tradesman is tailored for cargo enthusiasts, featuring a generous load floor and a maximum cargo capacity of up to 1,883 lbs. Meanwhile, the Wagon trim offers seating for up to five passengers while maintaining versatile storage solutions, making it perfect for family trips or transporting a small crew.
Features
The Promaster City impresses with its array of features, including a user-friendly infotainment system with a 5-inch touchscreen, Bluetooth connectivity, and a rearview camera. Advanced safety features such as electronic stability control, front-seat side airbags, and available parking assistance enhance peace of mind for drivers and passengers alike.
Owners Manual
The 2020 RAM Promaster City comes with a comprehensive owner's manual that provides essential information on vehicle operations, maintenance schedules, and troubleshooting tips. This guide serves as an invaluable resource for owners, helping them optimize the performance and longevity of their van.
User manual download
The RAM Promaster City owner manual for the 2020 model year is to be found in PDF downloadable format on this page. The owner manual for the model year 2020 is free and in English, but the repair manuals are usually not easy to get and may cost more.
Posted by, John Mana
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