2019 RAM Promaster City Owner's Manual
Year:
2019
Make:
RAM
Model:
Promaster City
Rating:
Table of Contents
INTRODUCTION
5
INTRODUCTION
6
HOW TO USE THIS MANUAL
7
Essential Information
7
Symbols
7
WARNINGS AND CAUTIONS
7
VAN CONVERSIONS/CAMPERS
7
VEHICLE MODIFICATIONS/ALTERATIONS
8
GRAPHICAL TABLE OF CONTENTS
9
FRONT VIEW
10
REAR VIEW
11
INSTRUMENT PANEL
12
INTERIOR
13
GETTING TO KNOW YOUR VEHICLE
15
KEYS
18
Key Fob
18
To Unlock The Doors
19
To Lock The Doors
19
Sound Horn With Lock
20
Key Fob Battery Replacement
20
Programming Additional Key Fobs
21
General Information
21
IGNITION SWITCH
21
Ignition Key Removal
21
Key-In-Ignition Reminder
22
SENTRY KEY
22
Replacement Keys
23
General Information
23
VEHICLE SECURITY ALARM — IF EQUIPPED
24
To Arm The System
24
To Disarm The System
24
Rearming Of The System
24
Security System Manual Override
24
DOORS
25
Door Locks
25
Locking The Doors From The Outside
25
Unlock The Doors From The Outside
26
Unlocking The Rear Cargo Area From Inside The Vehicle
27
Auto Unlock Doors
27
Sliding Side Door
27
Opening And Closing From Outside The Vehicle
27
Opening And Closing From The Inside
28
Key Emergency Lock (KEL) Device
28
Child Lock System
29
Double Rear Swing Doors
30
Opening/Closing The First Swing Door From The Outside
30
Emergency Opening Of The First Swing Door From The Inside
30
Opening The Second Swing Door
30
SEATS
31
Manual Adjustment (Front Seats)
31
Forward And Rearward Adjustment
32
Height Adjustment — If Equipped
32
Recliner Adjustment
32
Lumbar Support — If Equipped
32
Heated Seats — If Equipped
33
Folding Rear Seat — If Equipped
34
HEAD RESTRAINTS
36
Front Adjustment
36
Rear Adjustment
36
Front Removal
37
Rear Removal
38
STEERING WHEEL
39
Tilt/Telescoping Steering Column
39
MIRRORS
40
Inside Day/Night Mirror — If Equipped
40
Outside Mirrors
40
Manual Outside Mirror Adjustment — If Equipped
41
Manual Folding Door Mirrors
41
Power Outside Mirrors — If Equipped
41
Vanity Mirror
42
Sun Visor “Slide-On-Rod” Feature
42
EXTERIOR LIGHTS
43
Multifunction Lever
43
Headlights
43
Daytime Running Lights — If Equipped
43
High Beams
43
Flash-To-Pass
44
Parking Lights
44
Follow Me Home/Headlight Delay
44
Fog Lights — If Equipped
44
Turn Signals
44
Lane Change Assist
45
INTERIOR LIGHTS
45
Courtesy/Interior Lights
45
Rear Lights
46
Cargo Compartment Light — If Equipped
48
WIPERS AND WASHERS
48
Front Wiper Operation
48
Intermittent Wiper System
49
Windshield Washers
49
Manual High Speed/Mist
49
Rear Wiper Operation — If Equipped
49
CLIMATE CONTROLS
50
Manual Climate Control Overview
50
Manual Climate Control Descriptions
51
Climate Control Functions
54
A/C (Air Conditioning)
54
Recirculation
54
Operating Tips
54
Summer Operation
54
Winter Operation
55
Vacation/Storage
55
Window Fogging
55
Outside Air Intake
55
Cabin Air Filter
55
Control Setting Suggestions For Various Weather Conditions
56
WINDOWS
56
Power Windows — If Equipped
56
Auto-Down Feature
57
Auto-Up Feature
58
Power Windows System Initialization
58
Window Bar Grates — If Equipped
59
Wind Buffeting
59
HOOD
60
Opening
60
Closing
61
CARGO AREA FEATURES
62
Rear Cargo Tie-Downs
62
INTERNAL EQUIPMENT
63
Storage
63
Glove Compartment
63
Dash Storage
64
Overhead Console Storage
65
Cupholders
65
Power Outlets
65
ROOF RACK — IF EQUIPPED
68
GETTING TO KNOW YOUR INSTRUMENT PANEL
71
INSTRUMENT CLUSTER
72
Instrument Cluster Descriptions
73
INSTRUMENT CLUSTER DISPLAY
74
TRIP COMPUTER
74
Trip Button
74
Trip Functions
75
Values Displayed
75
Range
75
Travel Distance
76
Average Fuel Consumption
76
Current Fuel Consumption
76
Average Speed
76
Travel Time
76
WARNING LIGHTS AND MESSAGES
76
Red Warning Lights
76
— Air Bag Warning Light
76
— Brake Warning Light
76
— Battery Charge Warning Light
78
— Door Open Warning Light
78
— Electronic Throttle Control (ETC) Warning Light
78
— Engine Coolant Temperature Warning Light
78
— Oil Pressure Warning Light
79
— Transmission Temperature Warning Light — If Equipped
79
— Seat Belt Reminder Warning Light
79
— Transmission Fault Warning Light
80
— Engine Oil Level Warning Light
80
Yellow Warning Lights
80
— Anti-Lock Brake (ABS) Warning Light
80
— Low Fuel Warning Light
80
— Generic Warning Light
80
— Tire Pressure Monitoring System (TPMS) Warning Light
81
— Vehicle Security Warning Light
82
— Engine Check/Malfunction Indicator Warning Light (MIL)
82
— Electronic Stability Control (ESC) Warning Light — If Equipped
83
— Electronic Stability Control (ESC) Off Warning Light — If Equipped
84
Green Indicator Lights
84
— Turn Signal Indicator Lights
84
— Park/Headlight On Indicator Light
84
— Front Fog Indicator Light — If Equipped
84
— Cruise Control Indicator Light — If Equipped
84
Blue Indicator Lights
84
— High Beam Indicator Light
84
ONBOARD DIAGNOSTIC SYSTEM — OBD II
85
Onboard Diagnostic System (OBD II) Cybersecurity
85
EMISSIONS INSPECTION AND MAINTENANCE PROGRAMS
86
SAFETY
89
SAFETY FEATURES
90
Four-Wheel Anti-Lock Brake System (ABS)
90
Electronic Brake Control System
91
Brake Assist System (BAS)
91
Traction Control System (TCS)
91
Hill Start Assist (HSA)
92
Electronic Stability Control (ESC)
93
ESC Activation/Malfunction Indicator Light And ESC OFF Indicator Light
94
Electronic Roll Mitigation (ERM)
94
Trailer Sway Control (TSC) — If Equipped
95
AUXILIARY DRIVING SYSTEMS
95
Tire Pressure Monitoring System (TPMS)
95
Base System
98
Tire Pressure Monitoring Low Pressure Warnings
98
Check TPMS Warnings
98
General Information
99
OCCUPANT RESTRAINT SYSTEMS
100
Occupant Restraint Systems
100
Important Safety Precautions
100
Seat Belt Systems
101
Enhanced Seat Belt Use Reminder System (BeltAlert)
101
Lap/Shoulder Belts
102
Lap/Shoulder Belt Operating Instructions
104
Lap/Shoulder Belt Untwisting Procedure
106
Adjustable Upper Shoulder Belt Anchorage
106
Seat Belts And Pregnant Women
108
Seat Belt Pretensioner
109
Energy Management Feature
109
Switchable Automatic Locking Retractors (ALR)
109
Supplemental Restraint Systems (SRS)
112
Air Bag System Components
112
Air Bag Warning Light
112
Front Air Bags
113
Driver and Passenger Front Air Bag Features
114
Front Air Bag Operation
115
Knee Impact Bolsters
116
Supplemental Driver Knee Air Bag
116
Supplemental Side Air Bags
116
Air Bag System Components
120
If A Deployment Occurs
121
Enhanced Accident Response System
122
Enhanced Accident Response System Reset Procedure
123
Maintaining Your Air Bag System
123
Event Data Recorder (EDR)
123
Child Restraints
124
Summary Of Recommendations For Restraining Children In Vehicles
125
Infant And Child Restraints
126
Older Children And Child Restraints
127
Children Too Large For Booster Seats
128
Recommendations For Attaching Child Restraints
129
Lower Anchors And Tethers For CHildren (LATCH) Restraint System
130
LATCH Positions For Installing Child Restraints In This Vehicle — Vehicles Equipped With Rear Seating
130
Locating The LATCH Anchorages — Vehicles Equipped With Rear Seating
133
Locating The Upper Tether Anchorages — Vehicles Equipped With Rear Seating
133
Center Seat LATCH
134
To Install A LATCH-Compatible Child Restraint
134
How To Stow An Unused Switchable-ALR (ALR) Seat Belt:
135
Installing Child Restraints Using The Vehicle Seat Belt In Vehicles With Rear Seating
135
Lap/Shoulder Belt Systems For Installing Child Restraints In This Vehicle
136
Installing A Child Restraint With A Switchable Automatic Locking Retractor (ALR):
138
Installing Child Restraints Using The Top Tether Anchorage
139
Installing Child Restraints In Commercial Vehicles — Vehicles Not Equipped With Rear Seating
140
Installing Child Restraints Using The Vehicle Seat Belt In Vehicles Without Rear Seating
141
Lap/Shoulder Belt Systems For Installing Child Restraints In This Vehicle
142
Installing A Child Restraint With A Switchable Automatic Locking Retractor (ALR):
142
Installing Child Restraints Using The Top Tether Anchorage (Commercial Vehicle)
143
Transporting Pets
144
SAFETY TIPS
144
Transporting Passengers
144
Exhaust Gas
145
Safety Checks You Should Make Inside The Vehicle
145
Seat Belts
145
Air Bag Warning Light
145
Defroster
146
Floor Mat Safety Information
146
Periodic Safety Checks You Should Make Outside The Vehicle
147
Tires
147
Lights
147
Door Latches
148
Fluid Leaks
148
STARTING AND OPERATING
149
STARTING THE ENGINE
151
Automatic Transmission
151
Normal Starting
151
Cold Weather Operation
151
Extended Park Starting
152
If Engine Fails To Start
152
After Starting
153
ENGINE BLOCK HEATER — IF EQUIPPED
153
ENGINE BREAK-IN RECOMMENDATIONS
154
PARKING BRAKE
154
AUTOMATIC TRANSMISSION
156
Key Ignition Park Interlock
157
Brake/Transmission Shift Interlock System
157
Nine-Speed Automatic Transmission
158
Gear Ranges
159
PARK (P)
159
REVERSE (R)
161
NEUTRAL (N)
161
DRIVE (D)
162
Transmission Limp Home Mode
162
Torque Converter Clutch
163
Electronic Range Select (ERS) Operation
164
POWER STEERING
164
Power Steering Fluid Check
165
SPEED CONTROL — IF EQUIPPED
166
To Activate
166
To Set A Desired Speed
166
To Vary The Speed Setting
167
To Accelerate For Passing
168
Using Speed Control On Hills
168
To Resume Speed
168
To Deactivate
168
PARKSENSE REAR PARK ASSIST — IF EQUIPPED
168
ParkSense Rear Park Assist Sensors
169
ParkSense Rear Park Assist Alerts
170
ParkSense Rear Park Assist Failure Indications
171
Cleaning The ParkSense Rear Park Assist System
171
ParkSense Rear Park Assist System Usage Precautions
171
PARKVIEW REAR BACK UP CAMERA
173
REFUELING THE VEHICLE
174
VEHICLE LOADING
176
Vehicle Certification Label
176
Gross Vehicle Weight Rating (GVWR)
176
Gross Axle Weight Rating (GAWR)
176
Tire Size
176
Rim Size
177
Inflation Pressure
177
Curb Weight
177
Overloading
177
Loading
177
TRAILER TOWING
178
Common Towing Definitions
178
Gross Vehicle Weight Rating (GVWR)
178
Gross Combination Weight Rating (GCWR)
178
Gross Trailer Weight (GTW)
178
Gross Axle Weight Rating (GAWR)
178
Tongue Weight (TW)
179
Trailer Frontal Area
179
Trailer Sway Control
179
Weight-Carrying Hitch
179
Weight-Distributing Hitch
179
Trailer Hitch Classification
180
Trailer Towing Weights (Maximum Trailer Weight Ratings)
181
Trailer And Tongue Weight
181
Towing Requirements
182
Towing Requirements — Tires
183
Towing Requirements — Trailer Brakes
183
Towing Requirements — Trailer Lights And Wiring
184
Towing Tips
186
Automatic Transmission
186
Electronic Range Select (ERS)
186
Speed Control — If Equipped
186
Cooling System
186
RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.)
187
Towing This Vehicle Behind Another Vehicle
187
Recreational Towing — Automatic Transmission
187
DRIVING TIPS
188
Driving On Slippery Surfaces
188
Acceleration
188
Traction
188
Driving Through Water
188
Flowing/Rising Water
188
Shallow Standing Water
189
IN CASE OF EMERGENCY
191
HAZARD WARNING FLASHERS
193
BULB REPLACEMENT
193
Replacement Bulbs
193
Replacing Exterior Bulbs
194
Headlamps
194
Front Turn Signal Lamps
194
Parking And Daytime Running Lights
195
Front/Rear Side Marker Lamps
195
Rear Tail, Stop, Backup And Turn Signal Lamps
195
Third Brake Light (Center Mount)
195
License Plate Lights
196
Replacing Interior Bulbs
196
Dome Lamp With Spot Lights
196
Rear Roof Lamp
197
FUSES
199
Underhood Fuses
199
Interior Fuses
202
Central Unit Fuse Panel
205
JACKING AND TIRE CHANGING
206
Jack Location
206
Removing The Spare Tire
207
Preparations For Jacking
210
Jacking Instructions
211
Vehicles With Alloy Wheels
216
Vehicles Equipped With Wheel Covers
218
TIRE SERVICE KIT — IF EQUIPPED
219
Tire Service Kit Storage
219
Tire Service Kit Usage
219
JUMP STARTING
222
Preparations For Jump Starting
222
Jump Starting Procedure
224
IF YOUR ENGINE OVERHEATS
225
IGNITION KEY REMOVAL OVERRIDE
226
GEAR SELECTOR OVERRIDE
227
FREEING A STUCK VEHICLE
228
TOWING A DISABLED VEHICLE
230
ENHANCED ACCIDENT RESPONSE SYSTEM (EARS)
231
EVENT DATA RECORDER (EDR)
231
SERVICING AND MAINTENANCE
233
SCHEDULED SERVICING
235
Maintenance Plan
236
ENGINE COMPARTMENT
239
Engine Compartment — 2.4L
239
Checking Oil Level
240
Adding Washer Fluid
240
Maintenance-Free Battery
241
DEALER SERVICE
242
Engine Oil
242
Change Engine Oil
242
Engine Oil Selection
242
American Petroleum Institute (API) Engine Oil Identification Symbol
242
Engine Oil Viscosity (SAE Grade) — 2.4L Engine
243
Synthetic Engine Oils
243
Materials Added To Engine Oil
243
Disposing Of Used Engine Oil And Oil Filters
243
Engine Oil Filter
243
Engine Air Cleaner Filter
244
Air Conditioner Maintenance
244
Refrigerant Recovery And Recycling
245
Refrigerant Recovery And Recycling — R–1234yf
245
Body Lubrication
245
Windshield Wiper Blades
246
Wiper Service Position
246
Exhaust System
246
Cooling System
248
Engine Coolant Checks
248
Cooling System — Drain, Flush And Refill
249
Selection Of Coolant
249
Adding Coolant
250
Cooling System Pressure Cap
251
Disposal Of Used Coolant
251
Coolant Level
251
Points To Remember
252
Brake System
252
Brake Master Cylinder
253
Power Steering Fluid
254
Automatic Transmission
254
Selection Of Lubricant
254
Special Additives
255
Fluid Level Check
255
Fluid And Filter Changes
255
Upfitter Connectors — If Equipped
256
RAISING THE VEHICLE
258
TIRES
258
Tire Safety Information
258
Tire Markings
259
Tire Identification Number (TIN)
262
Tire Terminology And Definitions
263
Tire Loading And Tire Pressure
264
Loading
265
Tires — General Information
268
Tire Pressure
268
Tire Inflation Pressures
269
Tire Pressures For High Speed Operation
270
Radial Ply Tires
270
Run Flat Tires — If Equipped
271
Tire Spinning
271
Tread Wear Indicators
271
Life Of Tire
272
Replacement Tires
273
Tire Types
274
All Season Tires — If Equipped
274
Summer Or Three Season Tires — If Equipped
274
Snow Tires
275
Spare Tires — If Equipped
275
Spare Tire Matching Original Equipped Tire And Wheel — If Equipped
275
Compact Spare Tire — If Equipped
276
Collapsible Spare Tire — If Equipped
276
Full Size Spare — If Equipped
277
Limited Use Spare — If Equipped
277
Wheel And Wheel Trim Care
278
Tire Chains (Traction Devices)
279
Tire Rotation Recommendations
279
DEPARTMENT OF TRANSPORTATION UNIFORM TIRE QUALITY GRADES
280
Treadwear
280
Traction Grades
280
Temperature Grades
281
STORING THE VEHICLE
281
BODYWORK
282
Protection From Atmospheric Agents
282
What Causes Corrosion?
282
Body And Underbody Maintenance
282
Cleaning Headlights
282
Preserving The Bodywork
282
Washing
282
Special Care
283
INTERIORS
283
Seats And Fabric Parts
283
Plastic And Coated Parts
284
Cleaning Plastic Instrument Cluster Lenses
284
Leather Parts
284
Glass Surfaces
285
TECHNICAL SPECIFICATIONS
287
IDENTIFICATION DATA
288
Vehicle Identification Number
288
BRAKE SYSTEM
288
WHEEL AND TIRE TORQUE SPECIFICATIONS
288
Torque Specifications
289
FUEL REQUIREMENTS
290
2.4L Engine
290
Reformulated Gasoline
291
Gasoline/Oxygenate Blends
291
E-85 Usage In Non-Flex Fuel Vehicles
291
CNG And LP Fuel System Modifications
292
MMT In Gasoline
292
Materials Added To Fuel
292
Fuel System Cautions
293
Carbon Monoxide Warnings
293
FLUID CAPACITIES
294
FLUIDS AND LUBRICANTS
294
Engine
294
Chassis
296
MULTIMEDIA
297
UCONNECT SYSTEMS
298
CYBERSECURITY
298
UCONNECT SETTINGS
299
Uconnect 3/3 NAV Settings
300
Language
300
Display
301
Units — If Equipped
302
Voice
302
Clock & Date
303
Safety/Assistance — If Equipped
304
Lights — If Equipped
304
Doors & Locks — If Equipped
305
Engine Off Options
305
Audio
306
Phone
307
SiriusXM Setup — If Equipped
308
Restore Settings — If Equipped
309
Clear Personal Data
310
STEERING WHEEL AUDIO CONTROLS — IF EQUIPPED
310
Radio Operation
311
Media Mode
311
IPOD/USB/MP3 CONTROL — IF EQUIPPED
311
RADIO OPERATION AND MOBILE PHONES
312
Regulatory And Safety Information
312
UCONNECT VOICE RECOGNITION
313
Introducing Uconnect
313
Get Started
313
Basic Voice Commands
314
Radio
315
Media
316
Phone
317
Voice Text Reply
318
General Information
319
Additional Information
319
CUSTOMER ASSISTANCE
321
SUGGESTIONS FOR OBTAINING SERVICE FOR YOUR VEHICLE
322
Prepare For The Appointment
322
Prepare A List
322
Be Reasonable With Requests
322
IF YOU NEED ASSISTANCE
322
FCA US LLC Customer Center
323
FCA Canada Inc. Customer Center
323
In Mexico Contact
323
Puerto Rico And U.S. Virgin Islands
323
Customer Assistance For The Hearing Or Speech Impaired (TDD/TTY)
324
Service Contract
324
WARRANTY INFORMATION
325
MOPAR PARTS
325
REPORTING SAFETY DEFECTS
325
In The 50 United States And Washington, D.C.
325
In Canada
326
PUBLICATION ORDER FORMS
326
INDEX
327
2019 RAM Promaster City Overview
Introduction
The 2019 RAM Promaster City is the perfect blend of utility, comfort, and innovative design, catering to those who require a dependable cargo van without compromising on style. This versatile vehicle is engineered for both urban environments and regional transportation, making it an ideal choice for small business owners and fleet managers alike. With its ample cargo space, efficient performance, and user-friendly technology, the Promaster City stands out in the compact van segment.
Powertrains
Under the hood, the 2019 RAM Promaster City features a robust 2.4-liter four-cylinder engine that delivers 178 horsepower and 174 lb-ft of torque, ensuring solid performance while hauling heavy loads. Paired with a smooth-shifting nine-speed automatic transmission, this van promises a seamless driving experience. Moreover, its front-wheel drive system enhances stability and control, making it well-suited for urban navigation and tight spaces while achieving an impressive EPA-rated 21 mpg in the city and 28 mpg on the highway.
Trims
The Promaster City is offered in two well-equipped trims: the Tradesman and the Wagon. The Tradesman focuses on providing a functional cargo space with features such as a bulkhead and tie-downs, while the Wagon trim caters to passenger comfort with seating for up to five, additional upholstery options, and a touchscreen infotainment system for entertainment and connectivity on the go.
Features
The 2019 RAM Promaster City comes equipped with cutting-edge technology and convenience features, including a standard 5-inch touchscreen with Bluetooth connectivity, a rearview camera, and available navigation with voice activation. Safety is prioritized with advanced options like rear parking sensors, crosswind assist, and multiple airbags. With a maximum payload capacity of over 1,800 pounds and a cargo area capable of holding large items, this van is ready for all business needs.
Owners Manual
The 2019 RAM Promaster City owners manual offers valuable information to enhance your ownership experience. It contains detailed explanations of the vehicle's features, maintenance schedules, troubleshooting tips, and safety guidelines. This essential guide ensures that owners can maximize functionality while caring for their Promaster City, ensuring longevity and performance over time.
User manual download
The RAM Promaster City owner manual for the 2019 model year is to be found in PDF downloadable format on this page. The owner manual for the model year 2019 is free and in English, but the repair manuals are usually not easy to get and may cost more.
Posted by, John Mana
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