2020 RAM 2500 3500 Owner's Manual
Year:
2020
Make:
RAM
Model:
2500 3500
Rating:
Table of Contents
INTRODUCTION
13
GETTING TO KNOW YOUR VEHICLE
15
VEHICLE USER GUIDE — IF EQUIPPED
15
KEYS
16
Key Fob
16
To Unlock The Doors And Tailgate
16
To Lock The Doors And Tailgate
17
Sound Horn With Remote Key Lock — If Equipped
17
Using The Panic Alarm
17
Replacing The Battery In The Key Fob With Remote Control
17
Programming Additional Key Fobs
18
General Information
19
IGNITION SWITCH
19
Keyless Push Button Ignition
19
REMOTE START — IF EQUIPPED (GASOLINE)
21
How To Use Remote Start
21
Remote Start Abort Message
22
To Enter Remote Start Mode
22
To Exit Remote Start Mode Without Driving The Vehicle
22
To Exit Remote Start Mode And Drive The Vehicle
22
Remote Start Comfort Systems — If Equipped
22
General Information
23
REMOTE START— IF EQUIPPED (DIESEL)
23
How To Use Remote Start
24
Remote Start Abort Message
24
To Enter Remote Start Mode
24
To Exit Remote Start Mode Without Driving The Vehicle
25
To Exit Remote Start Mode And Drive The Vehicle
25
Remote Start Comfort Systems — If Equipped
25
SENTRY KEY
25
Key Programming
26
Replacement Keys
26
General Information
26
VEHICLE SECURITY ALARM (IF EQUIPPED)
27
To Arm The System
27
To Disarm The System
27
Rearming Of The System
28
Security System Manual Override
28
DOORS
28
Manual Door Locks
28
Power Door Locks — If Equipped
29
Power Side Steps — If Equipped
29
Keyless Enter-N-Go — Passive Entry (If Equipped)
30
General Information
32
Automatic Door Locks — If Equipped
32
Automatic Doors Unlock — If Equipped
32
Automatic Doors Unlock Programming — If Equipped
32
Child-Protection Door Lock
32
DRIVER MEMORY SETTINGS — IF EQUIPPED
33
Programming The Memory Feature
34
Linking And Unlinking The Remote Keyless Entry Key Fob To Memory
34
Memory Position Recall
34
SEATS
35
Manual Front Seat Adjustment
35
Manual Front Seat Forward/Rearward Adjustment
35
Manual Front Seat Recline Adjustment
36
40-20-40 Front Bench Seat — If Equipped
36
Manual Rear Seat Adjustment
36
Reclining Rear Seats — If Equipped
36
Power Driver Seat Adjustment — If Equipped
37
Adjusting The Seat Forward Or Rearward
37
Adjusting The Seat Up Or Down
37
Tilting The Seat Up Or Down
37
Reclining The Seatback
37
Power Lumbar — If Equipped
38
Easy Entry/Exit Seat
38
Heated Seats — If Equipped
39
Front Heated Seats
39
Rear Heated Seats
39
Ventilated Seats — If Equipped
40
Front Ventilated Seats
40
HEAD RESTRAINTS
40
Front Head Restraints
41
Front Head Restraint Removal
42
Rear Head Restraint Adjustment
42
Rear Head Restraint Removal
42
STEERING WHEEL
43
Tilt Steering Column
43
Heated Steering Wheel — If Equipped
43
DRIVER ADJUSTABLE PEDALS — IF EQUIPPED
44
MIRRORS
44
Inside Day/Night Mirror — If Equipped
44
Automatic Dimming Mirror — If Equipped
45
Automatic Dimming Mirror With Rear View Camera Display — If Equipped
45
Outside Mirrors
46
Driver's Outside Automatic Dimming Mirror — If Equipped
46
Power Mirrors — If Equipped
46
Power Convex Mirror Switch — If Equipped
47
Trailer Towing Mirrors — If Equipped
48
Heated Mirrors — If Equipped
48
Tilt Side Mirrors In Reverse — If Equipped
48
Power Folding Outside Mirrors For Standard And Trailer Tow — If Equipped
48
Outside Mirrors Folding Feature
49
Illuminated Vanity Mirror — If Equipped
50
“Slide-On-Rod” Features Of Sun Visor — If Equipped
50
EXTERIOR LIGHTS
50
Multifunction Lever
50
Headlight Switch
50
Daytime Running Lights (DRLs) — If Equipped
51
High/Low Beam Switch
51
Automatic High Beam Headlamp Control — If Equipped
51
To Activate
52
To Deactivate
52
Flash-To-Pass
52
Automatic Headlights — If Equipped
52
Directional LED Headlamp System — If Equipped
52
Parking Lights And Panel Lights
53
Headlights On With Wipers (Available With Automatic Headlights Only)
53
Headlight Delay
53
Lights-On Reminder
53
Front Fog Lights — If Equipped
53
Turn Signals
53
Lane Change Assist — If Equipped
54
Cargo Lights/Trailer Spotter Lights With Bed Lights — If Equipped
54
Battery Saver
55
INTERIOR LIGHTS
55
Courtesy Lights
55
Courtesy/Reading Lights
55
Dimmer Control
56
Illuminated Entry
56
WINDSHIELD WIPERS AND WASHERS
57
Windshield Wipers
57
Intermittent Wiper System
57
Windshield Washers
57
Mist Feature
58
Rain Sensing Wipers — If Equipped
58
CLIMATE CONTROLS
59
Manual Climate Control Overview
59
Automatic Climate Control Overview
63
Climate Control Functions
69
A/C (Air Conditioning)
69
Recirculation
69
Automatic Temperature Control (ATC)
69
Automatic Operation
69
Manual Operation Override
70
Operating Tips
70
Summer Operation
70
Winter Operation
70
Vacation/Storage
70
Window Fogging
70
Outside Air Intake
71
Cabin Air Filter
71
Operating Tips Chart
71
WINDOWS
72
Power Windows
72
Power Window Controls
72
Auto-Down
72
Auto-Up Feature With Anti-Pinch Protection — If Equipped
72
Reset Auto-Up
73
Window Lockout Switch
73
Power Sliding Rear Window — If Equipped
73
Manual Sliding Rear Window — If Equipped
73
Wind Buffeting
73
POWER SUNROOF — IF EQUIPPED
74
Single Pane Power Sunroof — If Equipped
74
Opening Sunroof
74
Closing Sunroof
74
Wind Buffeting
75
Sunshade Operation
75
Pinch Protect Feature
75
Venting Sunroof — Express
75
Sunroof Maintenance
75
Ignition Off Operation
75
HOOD
76
To Open The Hood
76
To Close The Hood
76
TAILGATE
76
Opening
76
Electronic Tailgate Release — If Equipped
76
Closing
77
Bed Step — If Equipped
77
GARAGE DOOR OPENER — IF EQUIPPED
78
Before You Begin Programming HomeLink®
78
Programming A Rolling Code
79
Programming A Non-Rolling Code
80
Canadian/Gate Operator Programming
81
Using HomeLink®
81
Security
82
Troubleshooting Tips
82
General Information
82
INTERNAL EQUIPMENT
83
Storage
83
Glove Compartment
83
Door Storage
83
Center Storage Compartment — If Equipped
83
Front Bench Seat Storage — If Equipped
85
Seatback Storage — If Equipped
85
Second Row In-Floor Storage Bin — If Equipped
86
Storage Bin (Regular Cab)
86
Fold Flat Load Floor — If Equipped
86
Below Rear Seat Storage (Crew Cab)
87
Cupholders
88
Front Seat Cupholders
88
Rear Cupholders — If Equipped
88
Electrical Power Outlets
88
Power Inverter — If Equipped
90
Wireless Charging Pad — If Equipped
91
Overhead Sunglass Storage
92
PICKUP BOX
92
Cargo Camera — If Equipped
93
Turning Cargo Camera On Or Off — With Uconnect 4C/4C NAV
94
RAMBOX — IF EQUIPPED
94
RamBox Integrated Box Side Storage Bins
94
Locking And Unlocking RamBox
95
RamBox Safety Warning
96
RamBox Storage Bin Cover Emergency Release Lever — If Equipped
96
Bed Divider — If Equipped
96
Storage Position
97
Divider Position
97
Bed Rail Tie-Down System — If Equipped
98
SLIDE-IN CAMPERS
100
Camper Applications
100
EASY-OFF TAILGATE
100
Disconnecting The Rear Camera And Remote Keyless Entry
100
Removing The Tailgate
101
Locking Tailgate
101
TRI-FOLD TONNEAU COVER — IF EQUIPPED
102
Tri-Fold Tonneau Cover Removal
102
Tri-Fold Tonneau Cover Installation
104
Tri-Fold Tonneau Cover Cleaning
107
GETTING TO KNOW YOUR INSTRUMENT PANEL
108
BASE / MIDLINE INSTRUMENT CLUSTER — GAS ENGINE
108
Base / Midline Instrument Cluster Descriptions — Gas Engine
108
PREMIUM INSTRUMENT CLUSTER — GAS ENGINE
110
Premium Instrument Cluster Descriptions — Gas Engine
110
BASE INSTRUMENT CLUSTER — DIESEL ENGINE
112
Base Instrument Cluster Descriptions — Diesel Engine
112
PREMIUM INSTRUMENT CLUSTER — DIESEL ENGINE
114
Premium Instrument Cluster Descriptions — Diesel Engine
114
INSTRUMENT CLUSTER DISPLAY
115
Instrument Cluster Display Controls
116
Oil Life Reset
117
Display Menu Items
118
Speedometer
118
Vehicle Info
118
Driver Assist — If Equipped
118
Fuel Economy
119
Trip A/Trip B
119
Trailer Tow — If Equipped
119
Audio
119
Stored Messages
120
Screen Setup Menu Item
120
Settings — If Equipped
123
Commercial Settings — If Equipped
127
Diesel Messages And Warnings — 6.7L Cummins Diesel Engine
127
Diesel Particulate Filter (DPF) Messages
127
Cold Ambient Derate Mode Messages
128
Diesel Exhaust Fluid (DEF) Warning Messages
129
Diesel Exhaust Fluid (DEF) Fault Warning Messages
130
RAM Active Air System
130
Battery Saver On/Battery Saver Mode Message — Electrical Load Reduction Actions — If Equipped
131
WARNING LIGHTS AND MESSAGES
132
Red Warning Lights
132
Seat Belt Reminder Warning Light
132
Air Bag Warning Light
132
Brake Warning Light
133
Hood Open Warning Light
134
Vehicle Security Warning Light — If Equipped
134
Engine Coolant Temperature Warning Light
134
Battery Charge Warning Light
134
Oil Pressure Warning Light
134
Oil Temperature Warning Light
134
Electronic Throttle Control (ETC) Warning Light
134
Trailer Brake Disconnected Warning Light
135
Transmission Temperature Warning Light — If Equipped
135
Door Open Warning Light
135
Yellow Warning Lights
135
Adaptive Cruise Control (ACC) Fault Warning Light — If Equipped
135
Air Suspension Fault Warning Light — If Equipped
135
Engine Check/Malfunction Indicator Warning Light (MIL)
135
Electronic Stability Control (ESC) Active Warning Light — If Equipped
136
Electronic Stability Control (ESC) OFF Warning Light — If Equipped
137
LaneSense Warning Light — If Equipped
137
Service LaneSense Warning Light — If Equipped
137
Low Washer Fluid Warning Light
137
Low Fuel Warning Light
137
Low Coolant Level Warning Light
137
Loose Fuel Filler Cap Warning Light — If Equipped
137
Trailer Merge Assist Indicator Light — If Equipped
138
Tire Pressure Monitoring System (TPMS) Warning Light
138
Anti-Lock Brake System(ABS) Warning Light
139
Rear Axle Locker Fault Indicator Light — If Equipped
139
Service Forward Collision Warning (FCW) Light — If Equipped
139
Service 4WD Warning Light — If Equipped
139
Speed Control Fault Warning Light
139
Sway Bar Fault Warning Light
139
Yellow Indicator Lights
140
Forward Collision Warning Off Indicator Light — If Equipped
140
Air Suspension Payload Protection Indicator Light — If Equipped
140
TOW/HAUL Indicator Light
140
Cargo Light — If Equipped
140
Cold Ambient Derate Mode Indicator Light — If Equipped
140
Diesel Exhaust Brake Indicator Light — If Equipped
140
Sway Bar Indicator Light — If Equipped
140
Snowplow Mode Indicator Light — If Equipped
140
Air Suspension Alternate Trailer Height Indicator Light — If Equipped
140
Air Suspension Bed Lowering Mode Indicator Light — If Equipped
141
Air Suspension Ride Height Raising Indicator Light — If Equipped
141
Air Suspension Ride Height Lowering Indicator Light — If Equipped
141
Front And Rear Axle Lock Indicator Light
141
Rear Axle Lock Indicator Light
141
4WD Lock Indicator Light
141
4WD Low Indicator Light — If Equipped
141
4WD High Indicator Light — If Equipped
141
NEUTRAL Indicator Light — If Equipped
141
Low Diesel Exhaust Fluid (DEF) Indicator Light — If Equipped
142
Wait To Start Light — If Equipped
142
Water In Fuel Indicator Light — If Equipped
142
Green Indicator Lights
142
Adaptive Cruise Control (ACC) Set With Target Light — If Equipped
142
Adaptive Cruise Control (ACC) Set With No Target Detected Indicator Light — If Equipped
142
Automatic Diesel Exhaust Brake Indicator Light — If Equipped
142
ECO Mode Indicator Light
142
Park/Headlight On Indicator Light
142
LaneSense Indicator Light — If Equipped
142
Front Fog Indicator Light — If Equipped
143
Turn Signal Indicator Lights
143
Cruise Control Set Indicator Light — If Equipped
143
White Indicator Lights
143
Adaptive Cruise Control (ACC) Ready Light — If Equipped
143
Cruise Control Ready Indicator
143
Hill Descent Control (HDC) Indicator Light — If Equipped
143
LaneSense Indicator Light — If Equipped
143
Blue Indicator Lights
144
High Beam Indicator Light
144
ONBOARD DIAGNOSTIC SYSTEM — OBD II
144
Onboard Diagnostic System (OBD II) Cybersecurity
144
EMISSIONS INSPECTION AND MAINTENANCE PROGRAMS
145
SAFETY
146
SAFETY FEATURES
146
Anti-Lock Brake System (ABS)
146
Anti-Lock Brake Warning Light
147
Electronic Brake Control (EBC) System
147
Brake Assist System (BAS)
147
Brake System Warning Light
147
Electronic Brake Force Distribution (EBD)
148
Electronic Stability Control (ESC)
148
ESC Operating Modes
149
ESC Activation/Malfunction Indicator Light And ESC OFF Indicator Light
150
Electronic Roll Mitigation (ERM)
151
Hill Descent Control (HDC) — If Equipped
151
Hill Start Assist (HSA)
153
Disabling And Enabling HSA
154
Towing With HSA
154
Traction Control System (TCS)
155
Trailer Sway Control (TSC)
155
AUXILIARY DRIVING SYSTEMS
155
Blind Spot Monitoring (BSM) — If Equipped
155
Rear Cross Path (RCP)
158
Modes Of Operation
159
Trailer Merge Assist
159
General Information
162
Forward Collision Warning (FCW) With Mitigation — If Equipped
162
Turning FCW On or Off
163
FCW Braking Status And Sensitivity
164
FCW Limited Warning
164
Service FCW Warning
165
General Information
165
Tire Pressure Monitoring System (TPMS)
165
Tire Pressure Monitoring Low Pressure Warnings
167
Service TPMS Warning
168
Trailer Tire Pressure Monitoring System (TTPMS) — If Equipped
169
Tire Fill Alert
171
Selectable Tire Fill Alert (STFA)
172
Tire Pressure Information System (TPIS) 3500 Series Trucks
173
General Information
174
OCCUPANT RESTRAINT SYSTEMS
174
Occupant Restraint Systems Features
174
Important Safety Precautions
174
Seat Belt Systems
175
Enhanced Seat Belt Use Reminder System (BeltAlert)
175
Lap/Shoulder Belts
176
Lap/Shoulder Belt Operating Instructions
178
Lap/Shoulder Belt Untwisting Procedure
179
Adjustable Upper Shoulder Belt Anchorage
179
First Row Center Seat Belt Operating Instructions (Regular Cab Only)
180
First Row Center Lap Belt Operating Instructions — If Equipped
181
Seat Belt Extender
181
Seat Belts And Pregnant Women
182
Seat Belt Pretensioner
182
Energy Management Feature
182
Switchable Automatic Locking Retractors (ALR) — If Equipped
182
Supplemental Restraint Systems (SRS)
184
Air Bag System Components
184
Air Bag Warning Light
184
Redundant Air Bag Warning Light
185
Front Air Bags
185
Driver And Passenger Front Air Bag Features
186
Front Air Bag Operation
187
Knee Impact Bolsters
187
Supplemental Side Air Bags
187
Air Bag System Components
190
If A Deployment Occurs
190
Enhanced Accident Response System
191
Enhanced Accident Response System Reset Procedure
192
Maintaining Your Air Bag System
192
Event Data Recorder (EDR)
192
Child Restraints
193
Summary Of Recommendations For Restraining Children In Vehicles
194
Infant And Child Restraints
194
Older Children And Child Restraints
195
Children Too Large For Booster Seats
196
Recommendations For Attaching Child Restraints
197
Lower Anchors And Tethers For CHildren (LATCH) Restraint System
197
LATCH Positions For Installing Child Restraints In This Vehicle
198
Locating The LATCH Anchorages
201
Locating The Upper Tether Anchorages
201
Center Seat LATCH
202
To Install A LATCH-Compatible Child Restraint
202
How To Stow An Unused Switchable-ALR (ALR) Seat Belt:
203
Installing Child Restraints Using The Vehicle Seat Belt
204
Lap/Shoulder Belt Systems For Installing Child Restraints In This Vehicle
204
Installing A Child Restraint With A Switchable Automatic Locking Retractor (ALR):
206
Installing A Child Restraint With A Cinching Latch Plate (CINCH) — If Equipped:
207
Installing Child Restraints Using The Top Tether Anchorage
208
Transporting Pets
211
SAFETY TIPS
211
Transporting Passengers
211
Exhaust Gas
211
Safety Checks You Should Make Inside The Vehicle
212
Seat Belts
212
Air Bag Warning Light
212
Defroster
212
Floor Mat Safety Information
212
Periodic Safety Checks You Should Make Outside The Vehicle
214
Tires
214
Lights
214
Door Latches
214
Fluid Leaks
214
STARTING AND OPERATING
215
STARTING THE ENGINE — GAS ENGINE
215
Automatic Transmission
215
Tip Start Feature
215
Keyless Enter-N-Go — Ignition
216
Normal Starting Using ENGINE START/STOP Button
216
AutoPark — Rotary Shifter and 8-Speed Transmission Only
217
If Engine Fails To Start
218
Cold Weather Operation (Below –22°F Or −30°C)
219
After Starting
219
STARTING THE ENGINE — DIESEL ENGINE
219
Automatic Transmission
219
Tip Start Feature
220
Keyless Enter-N-Go — Ignition
220
Normal Starting
220
Using The ENGINE START/STOP Button
220
To Turn Off The Engine Using ENGINE START/ STOP Button
220
ENGINE START/STOP Button Functions — With Driver’s Foot OFF The Brake Pedal (In PARK Or NEUTRAL Position)
221
Keyless Enter-N-Go Starting Procedure — Engine Manifold Air Temperature 0° F To 66° F (–18° C to 19° C)
221
Extreme Cold Weather
222
Normal Starting Procedure — Engine Manifold Air Temperature Above 66° F (19° C)
222
Starting Procedure — Engine Manifold Air Temperature 0°F To 66°F (–18°C to 19°C)
223
Starting Procedure — Engine Manifold Air Temperature Below 0°F (-18°C)
224
Starting Fluids
225
NORMAL OPERATION — DIESEL ENGINE
225
Cold Weather Precautions
225
Fuel Operating Range
226
Engine Oil Usage
227
Winter Front Cover Usage
227
Battery Blanket Usage
227
Engine Warm-Up
227
Engine Idling
228
Idle-Up Feature
228
Noise
229
Stopping The Engine
229
Idle Shutdown
230
Programmable Maximum Vehicle Speed
230
Operating Precautions
230
Avoid Overheating The Engine
230
Avoid Low Coolant Temperature Operation
230
Cooling System Tips
230
Do Not Operate The Engine With Low Oil Pressure
230
Do Not Operate The Engine With Failed Parts
231
ENGINE BLOCK HEATER — GAS ENGINE (IF EQUIPPED)
231
ENGINE BLOCK HEATER — DIESEL ENGINE (IF EQUIPPED)
231
Block Heater Usage
232
ENGINE BREAK-IN RECOMMENDATIONS — GAS ENGINE
232
ENGINE BREAK-IN RECOMMENDATIONS — DIESEL ENGINE
232
PARKING BRAKE
233
DIESEL EXHAUST BRAKE — ENGINE BRAKING (IF EQUIPPED)
234
AUTOMATIC TRANSMISSION
235
Ignition Park Interlock
236
Brake/Transmission Shift Interlock System
237
Eight-Speed Automatic Transmission — If Equipped
237
Gear Ranges
237
Transmission Limp Home Mode
240
Electronic Range Select (ERS) Operation
240
When to Use TOW/HAUL Mode
241
Six-Speed Automatic Transmission — If Equipped
241
Gear Ranges
242
Transmission Limp Home Mode
245
Electronic Range Select (ERS) Operation
245
Overdrive Operation
246
When To Use TOW/HAUL Mode
247
Torque Converter Clutch
247
AUXILIARY SWITCHES — IF EQUIPPED
248
ACTIVE NOISE CANCELLATION
248
FOUR-WHEEL DRIVE OPERATION — IF EQUIPPED
248
Electronically Shifted Transfer Case (Eight Speed Transmission) — If Equipped
248
Shifting Procedure
250
2WD To 4WD HIGH
251
2WD Or 4WD HIGH To 4WD LOW
251
Electronically Shifted Transfer Case (Six Speed Transmission) — If Equipped
252
Shifting Procedure
254
2WD To 4WD HIGH
254
2WD Or 4WD HIGH To 4WD LOW
254
Manually Shifted Transfer Case — If Equipped
255
Two-Wheel Drive High Range (2H)
256
Four-Wheel Drive High Range (4H)
256
N (Neutral)
256
Four-Wheel Drive Low Range (4L)
256
Shifting Procedure — Manually Shifted Transfer Case
257
2H To 4H
257
2H Or 4H To 4L
257
Transfer Case Position Indicator Light
257
AIR SUSPENSION SYSTEM — IF EQUIPPED
258
Description
258
Air Suspension Modes
258
Instrument Cluster Display Messages
259
Operation
260
AXLE LOCKER SYSTEM — POWER WAGON MODELS ONLY (IF EQUIPPED)
260
STABILIZER/SWAY BAR SYSTEM — POWER WAGON ONLY
262
SAFE OFF-ROAD DRIVING — POWER WAGON ONLY
263
Off-Road Driving Tips And Vehicle Characteristics
263
Skid Plates And Underbody Protection
263
Ramp Travel Index (RTI)
263
Water Fording Characteristics
263
Simultaneous Brake And Throttle Operation
263
The Basics Of Off-Road Driving
264
When To Use Low Range
264
Driving In Snow, Mud And Sand
264
Crossing Obstacles (Rocks And Other High Points)
265
Using A Spotter
265
Crossing Large Rocks
265
Crossing A Ravine, Gully, Ditch, Washout Or Rut
266
Crossing Logs
266
Getting High Centered
266
Hill Climbing
266
Driving Through Water
268
Airing Down For Off-Road Driving
269
Vehicle Recovery
270
After Driving Off-Road
272
LIMITED-SLIP DIFFERENTIAL
272
WINCH USAGE — POWER WAGON ONLY (IF EQUIPPED)
273
Things To Know Before Using Your Winch
273
General Winch Information
273
Tensioning The Winch Rope
273
Low Voltage Interrupt
273
Understanding The Features Of Your Winch
273
Winch Accessories
274
Operating Your Winch
275
General Information
275
Vehicle Recovery Using The Winch
275
Rigging Techniques
281
How To Change The Pulling Direction
281
Increasing Pulling Power
281
Double Line
281
FUEL SAVER TECHNOLOGY — GAS ENGINE (IF EQUIPPED)
281
SPEED CONTROL
282
To Activate
282
To Set A Desired Speed
282
To Vary The Speed Setting
282
To Accelerate For Passing
283
Using Speed Control On Hills
283
To Resume Speed
283
To Deactivate
283
ADAPTIVE CRUISE CONTROL (ACC) — IF EQUIPPED
284
Adaptive Cruise Control (ACC) Operation
285
Activating Adaptive Cruise Control (ACC)
286
To Activate/Deactivate
286
To Set A Desired ACC Speed
287
To Cancel
287
To Turn Off
287
To Resume
287
To Vary The Speed Setting
288
Setting The Following Distance In ACC
289
Overtake Aid
290
ACC Operation At Stop
291
Adaptive Cruise Control (ACC) Menu
291
Display Warnings And Maintenance
292
“Wipe Front Radar Sensor In Front Of Vehicle” Warning
292
“Clean Front Windshield” Warning
292
Service ACC/FCW Warning
293
Precautions While Driving With ACC
293
Cleaning Instructions
293
Towing A Trailer
294
Offset Driving
294
Turns And Bends
294
Using ACC On Hills
294
Lane Changing
295
Narrow Vehicles
295
Stationary Objects And Vehicles
295
General Information
296
Normal (Fixed Speed) Cruise Control Mode
296
To Set A Desired Speed
296
To Vary The Speed Setting
297
To Cancel
297
To Resume Speed
298
To Turn Off
298
PARKSENSE REAR PARK ASSIST — IF EQUIPPED
298
ParkSense Sensors
298
ParkSense Warning Display
298
ParkSense Display
299
Enabling And Disabling ParkSense
301
Service The ParkSense Rear Park Assist System
301
Cleaning The ParkSense System
301
ParkSense System Usage Precautions
301
PARKSENSE FRONT AND REAR PARK ASSIST
303
ParkSense Sensors
303
ParkSense Warning Display
303
ParkSense Display
303
Enabling And Disabling Front And/Or Rear ParkSense
306
Service The ParkSense Front/ Rear Park Assist System
307
Cleaning The ParkSense System
307
ParkSense System Usage Precautions
307
LANESENSE — IF EQUIPPED
308
LaneSense Operation
308
Turning LaneSense On Or Off
309
LaneSense Warning Message
309
Changing LaneSense Status
311
PARKVIEW REAR BACK UP CAMERA
311
AUX Camera — If Equipped
313
SURROUND VIEW CAMERA SYSTEM — IF EQUIPPED
314
AUX Camera — If Equipped
320
ENGINE RUNAWAY — DIESEL ENGINE
321
REFUELING THE VEHICLE — GAS ENGINE
321
Loose Fuel Filler Cap Message
322
REFUELING THE VEHICLE — DIESEL ENGINE
322
Diesel Exhaust Fluid
323
System Overview
323
Diesel Exhaust Fluid Storage
324
Adding Diesel Exhaust Fluid
324
DEF Fill Procedure
324
VEHICLE LOADING
326
Gross Vehicle Weight Rating (GVWR)
326
Payload
326
Gross Axle Weight Rating (GAWR)
326
Tire Size
326
Rim Size
326
Inflation Pressure
326
Curb Weight
326
Loading
326
TRAILER TOWING
327
Common Towing Definitions
327
Gross Vehicle Weight Rating (GVWR)
327
Gross Trailer Weight (GTW)
327
Gross Combination Weight Rating (GCWR)
327
Gross Axle Weight Rating (GAWR)
328
Tongue Weight (TW)
328
Trailer Frontal Area
328
Trailer Sway Control
328
Weight-Carrying Hitch
328
Weight-Distributing Hitch
328
Recommended Distribution Hitch Adjustment
329
Fifth-Wheel Hitch
330
Gooseneck Hitch
330
Trailer Hitch Type and Maximum Trailer Weight
331
Trailer Towing Weights (Maximum Trailer Weight Ratings)
332
Trailer And Tongue Weight
332
Towing Requirements
332
Towing Requirements — Tires
333
Towing Requirements — Trailer Brakes
333
Integrated Trailer Brake Module — If Equipped
334
Towing Requirements — Trailer Lights And Wiring
336
Towing Tips
338
Automatic Transmission
338
Tow/Haul Mode
338
Speed Control — If Equipped
338
Cooling System
338
Air Suspension System
338
SNOWPLOW
339
Before Plowing
339
Snowplow Prep Package Model Availability
339
Over The Road Operation With Snowplow Attached
340
Operating Tips
340
General Maintenance
340
RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.)
341
Towing This Vehicle Behind Another Vehicle
341
Recreational Towing — Two-Wheel Drive Models
341
Recreational Towing — Four-Wheel Drive Models
342
Shifting Into (N) NEUTRAL
343
Shifting Out Of (N) NEUTRAL
344
DRIVING TIPS
345
Driving On Slippery Surfaces
345
Acceleration
345
Driving Through Water
345
Flowing/Rising Water
345
Shallow Standing Water
345
Off-Road Driving Tips
346
After Driving Off-Road
347
IN CASE OF EMERGENCY
348
HAZARD WARNING FLASHERS
348
ASSIST AND SOS SYSTEM — IF EQUIPPED
348
General Information
352
BULB REPLACEMENT
353
Replacement Bulbs
353
Replacing Exterior Bulbs
355
Base Quad: Low Beam Headlamp, High Beam Headlamp, Front Park And Turn — If Equipped
355
Fog Lamps — If Equipped
357
Rear Tail/Stop, Turn Signal And Backup Lamps
357
Center High Mounted Stop Lamp (CHMSL) With Cargo Lamp
358
Cab Top Clearance Lamps — If Equipped
359
Rear Lamp Bar ID Marker (Dual Rear Wheels) — If Equipped
359
Side Marker Lamps (Dual Rear Wheels) — If Equipped
359
FUSES
360
Power Distribution Center
360
JACKING AND TIRE CHANGING
367
Jack Location
367
Removal Of Jack And Tools
367
Removing The Spare Tire
369
Preparations For Jacking
370
Jacking Instructions
370
To Stow The Flat Or Spare
374
Reinstalling The Jack And Tools
375
Hub Caps/Wheel Covers — If Equipped
376
JUMP STARTING
377
Preparations For Jump Start
377
Jump Starting Procedure
378
GEAR SELECTOR OVERRIDE — 6–SPEED TRANSMISSION
379
MANUAL PARK RELEASE — 8 – SPEED TRANSMISSION
380
IF YOUR ENGINE OVERHEATS
381
FREEING A STUCK VEHICLE
382
TOWING A DISABLED VEHICLE
383
Two-Wheel Drive Models
384
Four-Wheel Drive Models
385
Emergency Tow Hooks — If Equipped
386
ENHANCED ACCIDENT RESPONSE SYSTEM (EARS)
386
EVENT DATA RECORDER (EDR)
386
SERVICING AND MAINTENANCE
387
SCHEDULED SERVICING — GAS ENGINE
387
Maintenance Plan — Gasoline Engine
388
Heavy Duty Use Of The Vehicle
391
SCHEDULED SERVICING— DIESEL ENGINE
391
Oil Change Indicator System — Cummins Diesel
392
Perform Service Indicator — Cummins Diesel
392
Maintenance Plan — Cummins Diesel Engine
393
ENGINE COMPARTMENT
398
6.4L Engine
398
6.7L Diesel Engine — Six-Speed 68RFE
399
6.7L Diesel Engine — Six-Speed AISIN (AS69RC HD)
400
Checking Oil Level — Gas Engine
401
Checking Oil Level — Diesel Engine
401
Adding Washer Fluid
401
Maintenance-Free Battery
402
Pressure Washing
402
DEALER SERVICE
403
Engine Oil
403
Change Engine Oil — Gas Engine
403
Change Engine Oil — Diesel Engine
403
Engine Oil Selection — Gas Engine
403
Engine Oil Selection — Diesel Engine
403
American Petroleum Institute (API) Engine Oil Identification Symbol — Gas Engine
404
American Petroleum Institute (API) Engine Oil Identification Symbol — Diesel Engine
404
Engine Oil Viscosity — Gas Engine
404
Engine Oil Viscosity — Diesel Engine
404
Synthetic Engine Oils
405
Materials Added To Engine Oil
405
Disposing Of Used Engine Oil And Oil Filters
405
Engine Oil Filter
405
Engine Air Cleaner Filter
405
Engine Air Cleaner Filter Inspection And Replacement — Gas Engine
406
Engine Air Cleaner Filter Inspection and Replacement — Diesel Engine
407
Air Conditioner Maintenance
407
Refrigerant Recovery And Recycling — R-134a — (If Equipped)
408
Refrigerant Recovery And Recycling — R-1234yf — (If Equipped)
408
Cabin Filter Replacement (A/C Air Filter)
408
Accessory Drive Belt Inspection
410
Draining Fuel/Water Separator Filter — Diesel Engine
411
Engine Mounted Fuel Filter Replacement — Diesel Engine
412
Underbody Mounted Fuel Filter Replacement — Diesel Engine
414
Priming If The Engine Has Run Out Of Fuel — Diesel Engine
414
Intervention Regeneration Strategy — Message Process Flow
415
Diesel Exhaust Fluid
416
Body Lubrication
416
Windshield Wiper Blades
416
Wiper Blade Removal/Installation
417
Exhaust System
418
Cooling System
419
Engine Coolant Checks
420
Cooling System — Drain, Flush And Refill
420
Selection Of Coolant
420
Adding Coolant
420
Cooling System Pressure Cap
421
Disposal Of Used Coolant
422
Checking Coolant Level — 6.4L Engine
422
Points To Remember
422
Charge Air Cooler — Inter-Cooler
423
Brake System
423
Fluid Level Check — Brake Master Cylinder
423
Automatic Transmission
424
Selection Of Lubricant
424
Special Additives
424
Fluid Level Check — Eight-Speed Transmission
424
Fluid Level Check — Six-Speed Transmission
425
Fluid And Filter Changes — Eight-Speed Transmission
426
Fluid And Filter Changes — Six Speed Transmission
426
Rear Axle And 4x4 Front Driving Axle Fluid Level
426
Drain And Refill
426
Lubricant Selection
426
Transfer Case
427
Selection Of Lubricant
427
Fluid Level Check
427
Drain And Refill
427
Noise Control System Required Maintenance & Warranty
427
Required Maintenance For Noise Control Systems
427
Tampering With Noise Control System Prohibited
428
Noise Emission Warranty
428
HOISTING
431
TIRES
431
Tire Safety Information
431
Tire Markings
431
Tire Sizing Chart
432
Tire Identification Number (TIN)
434
Tire Terminology And Definitions
435
Tire Loading And Tire Pressure
435
Loading
436
Tires — General Information
437
Tire Pressure
437
Tire Inflation Pressures
438
Tire Pressures For High Speed Operation
439
Radial Ply Tires
439
Run Flat Tires — If Equipped
440
Tire Spinning
440
Tread Wear Indicators
440
Life Of Tire
441
Replacement Tires
441
Tire Types
442
All Season Tires — If Equipped
442
Summer Or Three Season Tires — If Equipped
442
Snow Tires
442
Spare Tires — If Equipped
443
Spare Tire Matching Original Equipped Tire And Wheel — If Equipped
443
Compact Spare Tire — If Equipped
443
Collapsible Spare Tire — If Equipped
443
Full Size Spare — If Equipped
444
Limited Use Spare — If Equipped
444
Wheel And Wheel Trim Care
444
Tire Chains And Traction Devices
445
Tire Rotation Recommendations
446
Dual Rear Wheels — If Equipped
447
DEPARTMENT OF TRANSPORTATION UNIFORM TIRE QUALITY GRADES
448
Treadwear
448
Traction Grades
448
Temperature Grades
448
STORING THE VEHICLE
449
BODYWORK
449
Protection From Atmospheric Agents
449
What Causes Corrosion?
449
Body And Underbody Maintenance
449
Cleaning Headlights
449
Tri-Fold Soft Tonneau Cover Care — If Equipped
450
Preserving The Bodywork
450
Washing
450
Bumper Care
450
Special Care
450
Spray-On Bedliner – If Equipped
451
INTERIORS
452
Seats And Fabric Parts
452
Stain Repel Fabric Cleaning Procedure — If Equipped
452
Seat Belt Maintenance
452
Plastic And Coated Parts
452
Cleaning Plastic Instrument Cluster Lenses
453
Leather Parts
453
Glass Surfaces
453
TECHNICAL SPECIFICATIONS
454
IDENTIFICATION DATA
454
Vehicle Identification Number
454
BRAKE SYSTEM
454
Hydraulic Brake Assist — If Equipped
454
WHEEL AND TIRE TORQUE SPECIFICATIONS
454
Torque Specifications
454
FUEL REQUIREMENTS — GAS ENGINE
456
6.4L Engine
456
Reformulated Gasoline
456
Materials Added To Fuel
456
Gasoline/Oxygenate Blends
456
Do Not Use E-85 In Non-Flex Fuel Vehicles
457
CNG And LP Fuel System Modifications
457
MMT In Gasoline
457
Fuel System Cautions
457
Carbon Monoxide Warnings
458
FUEL REQUIREMENTS – DIESEL ENGINE
458
Fuel Specifications
459
Biodiesel Fuel Requirements
459
Pickup Models And Chassis Cab Models Ordered With B20 Option
459
Fuel Quality — Must Comply With ASTM Standards
459
Fuel Oxidation Stability — Must Use Fuel Within Six Months Of Manufacture
460
Fuel Water Separation — Must Use Mopar/ Cummins Approved Fuel Filter Elements
460
Bio-Diesel Fuel Properties — Low Ambient Temperatures
460
Fuel In Oil Dilution — Must Adhere To Required Oil Change Interval
460
FLUID CAPACITIES — GAS ENGINE
461
FLUID CAPACITIES — DIESEL ENGINE
462
FLUIDS AND LUBRICANTS — GAS ENGINE
463
Engine
463
Chassis
465
FLUIDS AND LUBRICANTS — DIESEL ENGINE
466
Engine
466
Chassis
468
MULTIMEDIA
469
UCONNECT SYSTEMS
469
CYBERSECURITY
469
UCONNECT SETTINGS
470
Uconnect 3 Settings
470
Language
471
Display
471
Units
472
Voice
472
Clock
473
Safety/Assistance
473
Lights
476
Doors & Locks
478
Power Side Steps — If Equipped
480
Auto-On Comfort Systems — If Equipped
480
Engine Off Options
480
Suspension — If Equipped
481
Trailer Brake — If Equipped
482
Audio
482
Phone/Bluetooth®
483
SiriusXM® Setup — If Equipped
484
Restore Default Settings
485
Clear Personal Data
485
Uconnect 4/4C/4C NAV Settings
486
Language
487
Display
487
Units
488
Voice
489
Clock
489
Camera
490
Safety & Driving Assistance
492
Mirrors & Wipers
494
Lights
495
Doors & Locks
496
Power Side Steps — If Equipped
498
Auto-On Comfort Systems — If Equipped
499
Engine Off Options
499
Air Suspension — If Equipped
500
Trailer — If Equipped
501
Audio
502
Phone/Bluetooth® Settings
503
SiriusXM® Setup — If Equipped
504
Restore Default Settings
505
Clear Personal Data
506
System Information — If Equipped
506
Uconnect 4C NAV With 12-inch Display Settings
507
Language
508
Display
508
Units — If Equipped
509
Voice Settings
510
Clock
510
Camera
511
Safety & Driving Assistance
513
Mirrors & Wipers
514
Lights
514
Doors & Locks
516
Auto-On Comfort & Remote Start — If Equipped
518
Engine Off Options
518
Suspension — If Equipped
519
Trailer Brake
520
Audio Settings
521
Bluetooth®
522
SiriusXM® Setup — If Equipped
523
Reset
525
SAFETY AND GENERAL INFORMATION
526
Safety Guidelines
526
Safe Usage Of The Uconnect System
526
Care And Maintenance
526
UCONNECT 3 WITH 5-INCH DISPLAY
527
Introduction
527
Radio Mode
528
Operating Radio Mode
528
VOLUME/POWER Knob
528
MUTE Button
528
TUNE/SCROLL Control
528
Seek Functions
528
Direct Tune Functions
529
SiriusXM® Satellite Radio Mode — If Equipped
529
Setting Presets
529
Audio Settings
530
Clock Settings
530
Media Mode
531
Operating Media Mode
531
Audio Source Selection
531
Seek Up/Seek Down Functions
531
Track Selection (Browse)
532
Repeat
532
Shuffle
532
Track Info
532
Audio
532
USB/iPod® Mode
532
Bluetooth® Mode
532
AUX Mode
533
Phone Mode
533
Operating Phone Mode
533
Phone Mode Activation
534
Main Functions
534
Connecting/Disconnecting A Mobile Phone Or Bluetooth® Device
534
Pairing A Phone
534
Storing Names/Numbers in The Mobile Phone
535
Connection
535
Disconnection
536
Deletion Of A Mobile Phone Or A Bluetooth® Audio Device
536
Setting A Mobile Phone Or A Bluetooth® Audio Device As A Favorite
536
Downloading A Phonebook From Your Mobile Phone
536
Deletion Of Phone Data (Phonebook And Recent Calls)
537
Making A Phone Call
537
Answering An Incoming Call
538
Managing Two Phone Calls
538
Transferring/Call Continuation
538
Ending A Call
539
Uconnect Phone Features
539
Mute/Unmute
539
Reading Messages
539
Browsing SMS
539
STEERING WHEEL AUDIO CONTROLS — IF EQUIPPED
539
Radio Operation
540
Media Mode
540
IPOD®/USB/MP3 CONTROL — IF EQUIPPED
540
RADIO OPERATION AND MOBILE PHONES
542
Regulatory And Safety Information
542
VOICE RECOGNITION QUICK TIPS
543
Introducing Uconnect
543
Get Started
543
Basic Voice Commands
544
Radio
545
Media
545
Phone
545
Voice Text Reply — If Equipped
545
Climate (4C/4C NAV)
546
Navigation (4C NAV)
546
Siri® Eyes Free — If Equipped
547
Using Do Not Disturb
547
Android Auto™ — If Equipped
547
Apple CarPlay® — If Equipped
548
General Information
548
Additional Information
549
CUSTOMER ASSISTANCE
550
SUGGESTIONS FOR OBTAINING SERVICE FOR YOUR VEHICLE
550
Prepare For The Appointment
550
Prepare A List
550
Be Reasonable With Requests
550
IF YOU NEED ASSISTANCE
550
FCA US LLC Customer Center
551
FCA Canada Inc. Customer Center
551
In Mexico Contact
551
Puerto Rico And US Virgin Islands
551
Customer Assistance For The Hearing Or Speech Impaired (TDD/TTY)
551
Service Contract
551
WARRANTY INFORMATION
552
MOPAR PARTS
552
REPORTING SAFETY DEFECTS
552
In The 50 United States And Washington, D.C.
552
In Canada
552
PUBLICATION ORDER FORMS
553
INDEX
554
2020 RAM 2500 3500 Overview
Introduction
The 2020 RAM 2500 and 3500 heavy-duty trucks exemplify strength, capability, and advanced technology, making them ideal choices for both work and play. With impressive towing capacities, a rugged build, and luxurious interiors, these models stand out in the highly competitive truck market. Designed to tackle the most demanding jobs while providing comfort and convenience, the RAM 2500 and 3500 are built for those who require more from their vehicles.
Powertrains
The 2020 RAM 2500 and 3500 offer a range of powerful powertrains tailored for heavy-duty performance. The standard engine is a 6.4L HEMI V8 that produces 410 hp and 429 lb-ft of torque, providing robust towing and hauling capabilities. For those seeking maximum strength, the available 6.7L Cummins Turbo Diesel I6 engine delivers an astonishing 370 hp and 850 lb-ft of torque, making it an unparalleled choice for heavy-duty tasks. Both engines are paired with an agile 8-speed automatic transmission, ensuring smooth and responsive shifts whether you're on the highway or tackling off-road challenges.
Trims
Offering a variety of trims, the 2020 RAM 2500 and 3500 cater to a wide range of preferences and needs. The trims include the Base Tradesman, the mid-range Big Horn/Lone Star, the luxurious Laramie, and the top-tier Limited. Each trim presents unique styles, features, and customizations, allowing owners to design a truck that fits their lifestyle perfectly.
Features
The 2020 RAM 2500 and 3500 are loaded with advanced features to enhance comfort, safety, and technology. Notable inclusions are a user-friendly Uconnect infotainment system, Apple CarPlay and Android Auto integration, and available advanced safety features like adaptive cruise control, blind-spot monitoring, and forward collision warning. Premium materials adorn the interiors, providing a mix of durability and sophistication.
Owners Manual
The 2020 RAM 2500 and 3500 come with a comprehensive Owner’s Manual, guiding owners through the features and functionalities of their vehicle. Detailed explanations cover maintenance schedules, troubleshooting tips, and safety information, ensuring that owners can maximize the performance and longevity of their trucks. With this manual, the journey from new ownership to experienced expert is seamless.
User manual download
The RAM 2500 3500 owner manual for the 2020 model year is to be found in PDF downloadable format on this page. The owner manual for the model year 2020 is free and in English, but the repair manuals are usually not easy to get and may cost more.
Posted by, John Mana
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