2019 RAM Promaster Owner's Manual
Year:
2019
Make:
RAM
Model:
Promaster
Rating:
Table of Contents
INTRODUCTION
5
INTRODUCTION
6
HOW TO USE THIS MANUAL
7
Essential Information
7
Symbols
7
WARNINGS AND CAUTIONS
7
VAN CONVERSIONS/CAMPERS
7
VEHICLE MODIFICATIONS/ALTERATIONS
8
GRAPHICAL TABLE OF CONTENTS
9
FRONT VIEW
10
REAR VIEW
11
INSTRUMENT PANEL
12
INTERIOR
13
GETTING TO KNOW YOUR VEHICLE
15
KEYS
18
Key Fob
18
To Unlock The Doors
19
To Lock The Doors
19
Sound Horn With Lock
19
Key Fob Battery Replacement
19
Programming Additional Key Fobs
20
General Information
20
IGNITION SWITCH
20
Mechanical Ignition Switch
20
Key-In-Ignition Reminder
22
SENTRY KEY
22
Replacement Keys
22
General Information
23
VEHICLE SECURITY ALARM — IF EQUIPPED
23
To Arm The System
23
To Disarm The System
23
Rearming Of The System
23
Security System Manual Override
24
DOORS
24
Power Door Locks
24
Auto Unlock Doors
25
Automatic Door Locks
25
SEATS
25
Manual Adjustments
26
Forward And Rearward Adjustment
26
Height Adjustment
27
Recliner Adjustment
28
Lumbar Support — If Equipped
29
Suspension Seat — If Equipped
29
Swivel Seat — If Equipped
30
Heated Seats — If Equipped
31
Fold Down Tray — If Equipped
32
Adjustable Armrests — If Equipped
33
HEAD RESTRAINTS
34
Front Head Restraint Adjustment
34
Front Head Restraint Removal
35
STEERING WHEEL
36
Telescoping Steering Column
36
MIRRORS
36
Inside Day/Night Mirror — If Equipped
36
Outside Mirrors
37
Outside Mirrors Folding Feature
37
Power Mirrors — If Equipped
38
Power Folding Mirrors — If Equipped
38
Heated Mirrors — If Equipped
40
EXTERIOR LIGHTS
40
Multifunction Lever
40
Headlights
41
Daytime Running Lights — If Equipped
41
High Beam/Low Beam Select Switch
41
Flash-To-Pass
42
Parking Lights
42
Follow Me Home/Headlight Delay
42
Fog Lights — If Equipped
42
Turn Signals
43
Lane Change Assist
43
Battery Saver
43
INTERIOR LIGHTS
43
Courtesy Lights
43
Rear Lights
44
Dimmer Controls
45
Ambient Light
45
Illuminated Entry
46
WIPERS AND WASHERS
46
Front Wiper Operation
46
Intermittent Wiper System
46
Windshield Washer Operation
47
Mist Feature
47
CLIMATE CONTROLS
47
Manual Climate Control Overview
48
Manual Climate Control Descriptions
48
Additional Rear Climate Control — If Equipped
51
Climate Control Functions
52
A/C (Air Conditioning)
52
Recirculation
53
Operating Tips
53
Summer Operation
53
Winter Operation
53
Vacation Storage
53
Window Fogging
54
Outside Air Intake
54
A/C Air Filter
54
Control Setting Suggestions For Various Weather Conditions
55
WINDOWS
55
Power Windows
55
Auto-Down Feature — If Equipped
56
Window Bar Grates — If Equipped
56
Wind Buffeting
57
HOOD
57
Opening
57
Closing
58
CARGO AREA FEATURES
59
INTERNAL EQUIPMENT
59
Storage
59
Cupholders
62
Power Outlets
62
Auxiliary Switches — If Equipped
65
GETTING TO KNOW YOUR INSTRUMENT PANEL
67
INSTRUMENT CLUSTER
68
Instrument Cluster Descriptions
68
INSTRUMENT CLUSTER DISPLAY
70
Location And Controls
70
Change Engine Oil
72
Display Setup Menu
72
Values Displayed
73
Range
73
Travel Distance
74
Average Fuel Consumption
74
Current Fuel Consumption
74
Average Speed
74
Travel Time
74
Personal Settings (Customer-Programmable Features)
74
TRIP COMPUTER
74
Trip Button
75
Trip Functions
75
WARNING LIGHTS AND MESSAGES
76
Red Warning Lights
76
— Seat Belt Reminder Warning Light
76
— Air Bag Warning Light
76
— Battery Charge Warning Light
76
— Door Open Warning Light
77
— Electronic Throttle Control (ETC) Warning Light
77
— Transmission Fault Warning Light
77
— Engine Temperature Warning Light
77
— Brake Warning Light
77
— Oil Pressure Warning Light
79
— Vehicle Security Warning Light — If Equipped
79
Yellow Warning Lights
79
— Immobilizer Fail / VPS Electrical Alarm Indicator Light
79
— Tire Pressure Monitoring System (TPMS) Warning Light
79
— Electronic Stability Control (ESC) Warning Light
81
— Electronic Stability Control (ESC) Off Warning Light
81
— Engine Check/Malfunction Indicator Warning Light (MIL)
82
— Anti-Lock Brake (ABS) Warning Light
82
— Generic Warning Light
83
Yellow Indicator Lights
83
— Stop Light Failure Indicator Light
83
— External Light Failure Indicator Light — If Equipped
83
— TOW/HAUL Indicator Light
84
Green Indicator Lights
84
— Turn Signal Indicator Lights
84
— Front Fog Indicator Light — If Equipped
84
— Park/Headlight On Indicator Light
84
— Cruise Control Indicator Light — If Equipped
84
Blue Indicator Lights
84
— High Beam Indicator Light
84
ONBOARD DIAGNOSTIC SYSTEM — OBD II
85
Onboard Diagnostic System (OBD II) Cybersecurity
85
EMISSIONS INSPECTION AND MAINTENANCE PROGRAMS
86
SAFETY
89
SAFETY FEATURES
90
Four-Wheel Anti-Lock Brake System (ABS)
90
Electronic Brake Control System
91
Traction Control System (TCS)
91
Brake Assist System (BAS)
92
Electronic Stability Control (ESC)
92
ESC Operating Modes
94
ESC Activation/Malfunction Indicator Light And ESC OFF Indicator Light
95
Trailer Sway Control (TSC) — If Equipped
95
Hill Start Assist (HSA)
96
Towing With HSA
96
HSA Activation Criteria
97
AUXILIARY DRIVING SYSTEMS
97
Tire Pressure Monitoring System (TPMS)
97
Base System
99
Tire Pressure Monitoring Low Pressure Warnings
99
Check TPMS Warnings
100
General Information
101
OCCUPANT RESTRAINT SYSTEMS
101
Occupant Restraint Systems Features
101
Important Safety Precautions
101
Seat Belt Systems
102
Enhanced Seat Belt Use Reminder System (BeltAlert)
103
Lap/Shoulder Belts
104
Lap/Shoulder Belt Operating Instructions
106
Lap/Shoulder Belt Untwisting Procedure
108
Adjustable Upper Shoulder Belt Anchorage
108
Seat Belts And Pregnant Women
110
Seat Belt Pretensioner
110
Energy Management Feature
110
Switchable Automatic Locking Retractor (ALR)
111
Supplemental Restraint Systems (SRS)
113
Air Bag System Components
113
Air Bag Warning Light
113
Front Air Bags
114
Driver And Passenger Front Air Bag Features
115
Front Air Bag Operation
116
Supplemental Side Air Bags
117
Air Bag System Components
121
If A Deployment Occurs
121
Fuel Cut Off Switch
122
Fuel Cut Off Switch Reset Procedure
123
Maintaining Your Air Bag System
124
Event Data Recorder (EDR)
124
Child Restraints
125
Summary Of Recommendations For Restraining Children In Vehicles
126
Infant And Child Restraints
127
Older Children And Child Restraints
127
Children Too Large For Booster Seats
128
Installing Child Restraints In Commercial Vehicles
129
Installing Child Restraints Using The Vehicle Seat Belt
129
Installing A Child Restraint With A Switchable Automatic Locking Retractor (ALR)
130
Transporting Pets
131
SAFETY TIPS
132
Transporting Passengers
132
Exhaust Gas
132
Safety Checks You Should Make Inside The Vehicle
133
Seat Belts
133
Air Bag Warning Light
133
Defroster
133
Floor Mat Safety Information
133
Periodic Safety Checks You Should Make Outside The Vehicle
135
Tires
135
Lights
135
Door Latches
135
Fluid Leaks
135
STARTING AND OPERATING
137
STARTING THE ENGINE
139
Automatic Transmission
139
Normal Starting
139
Cold Weather Operation (Below –22°F Or −30°C)
139
If Engine Fails To Start
139
After Starting
140
ENGINE BLOCK HEATER — IF EQUIPPED
140
ENGINE BREAK-IN RECOMMENDATIONS
141
PARKING BRAKE
141
AUTOMATIC TRANSMISSION
143
Key Ignition Park Interlock
144
Brake/Transmission Shift Interlock System
144
Six-Speed Automatic Transmission
144
Gear Ranges
145
Transmission Limp Home Mode
149
Electronic Range Select (ERS) Operation
149
Overdrive Operation
150
When To Use TOW/HAUL Mode
150
Torque Converter Clutch
151
POWER STEERING
151
Power Steering Fluid Check
152
SPEED CONTROL — IF EQUIPPED
153
To Activate
153
To Set A Desired Speed
154
To Vary The Speed Setting
154
To Accelerate For Passing
155
Using Speed Control On Hills
155
To Resume Speed
155
To Deactivate
155
PARKSENSE REAR PARK ASSIST — IF EQUIPPED
156
ParkSense Rear Park Assist Sensors
156
ParkSense Rear Park Assist Alerts
156
ParkSense Rear Park Assist Failure Indications
158
Cleaning The ParkSense System
158
ParkSense Rear Park Assist System Usage Precautions
158
PARKVIEW REAR BACK UP CAMERA
160
REFUELING THE VEHICLE
162
Loose Fuel Filler Cap Message
163
VEHICLE LOADING
163
Vehicle Certification Label
163
Gross Vehicle Weight Rating (GVWR)
164
Gross Axle Weight Rating (GAWR)
164
Tire Size
164
Rim Size
164
Inflation Pressure
164
Curb Weight
164
Overloading
164
Loading
165
TRAILER TOWING
165
Common Towing Definitions
165
Gross Vehicle Weight Rating (GVWR)
165
Gross Combination Weight Rating (GCWR)
166
Gross Trailer Weight (GTW)
166
Gross Axle Weight Rating (GAWR)
166
Tongue Weight (TW)
166
Trailer Frontal Area
166
Trailer Sway Control
166
Weight-Carrying Hitch
167
Weight-Distributing Hitch
167
Trailer Hitch Classification
168
Trailer Towing Weights (Maximum Trailer Weight Ratings)
168
Trailer And Tongue Weight
169
Towing Requirements
170
Towing Requirements — Tires
171
Towing Requirements — Trailer Brakes
171
Towing Requirements — Trailer Lights And Wiring
172
Towing Tips
173
Automatic Transmission
174
Tow/Haul Mode
174
Speed Control — If Equipped
174
Cooling System
174
RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.)
175
Towing This Vehicle Behind Another Vehicle
175
Recreational Towing
175
DRIVING TIPS
176
Driving On Slippery Surfaces
176
Acceleration
176
Traction
176
Driving Through Water
177
Flowing/Rising Water
177
Shallow Standing Water
177
IN CASE OF EMERGENCY
179
HAZARD WARNING FLASHERS
181
BULB REPLACEMENT
181
Replacement Bulbs
181
Replacing Exterior Bulbs
183
Headlamps Low Beam And High beam
183
Front Turn Signal/Parking Lamps
183
Daytime Running Lamp (DRL)/Front Side Marker Lamp
184
Front Fog Lamps
184
Front, Rear Roof Lamps
184
Rear Tail, Stop, Backup, Turn Signal And Rear Side Marker Lamps
185
Replacing Interior Bulbs
185
Cargo Lamp
185
Dome Lamps
186
FUSES
188
Underhood Fuses
188
Interior Fuses
192
Right Central Pillar Fuses
195
JACKING AND TIRE CHANGING
196
Jack Location
196
Spare Tire Removal
198
Preparations For Jacking
202
Jacking Instructions
202
Wheel Covers
207
TIRE SERVICE KIT — IF EQUIPPED
208
Tire Service Kit Storage
208
Tire Service Kit Components And Operation
208
Using The Mode Select Knob And Hoses
209
Tire Service Kit Usage Precautions
209
Sealing A Tire With Tire Service Kit
211
(A) Whenever You Stop To Use Tire Service Kit:
211
(B) Setting Up To Use Tire Service Kit:
211
(C) Injecting Tire Service Kit Sealant Into The Deflated Tire:
212
(D) Drive Vehicle:
213
(E) After Driving:
214
(F) Sealant Bottle And Hose Replacement:
215
JUMP STARTING
215
Preparations For Jump Start
216
Jump Starting Procedure
217
Battery Location
219
IF YOUR ENGINE OVERHEATS
219
GEAR SELECTOR OVERRIDE
220
FREEING A STUCK VEHICLE
221
TOWING A DISABLED VEHICLE
222
Automatic Transmission
223
ENHANCED ACCIDENT RESPONSE SYSTEM (EARS)
224
EVENT DATA RECORDER (EDR)
224
SERVICING AND MAINTENANCE
225
SCHEDULED SERVICING
227
Maintenance Plan
228
Heavy Duty Use Of The Vehicle
230
ENGINE COMPARTMENT
231
3.6L Engine
231
Checking Oil Level — Gas Engine
232
Adding Washer Fluid
232
Maintenance-Free Battery
232
DEALER SERVICE
233
Engine Oil
234
Change Engine Oil
234
Engine Oil Selection
234
American Petroleum Institute (API) Engine Oil Identification Symbol
234
Engine Oil Viscosity (SAE Grade) — 3.6L Engine
234
Synthetic Engine Oils
235
Materials Added To Engine Oil
235
Disposing Of Used Engine Oil And Oil Filters
235
Engine Oil Filter
235
Engine Air Cleaner Filter
235
Air Conditioner Maintenance
236
Refrigerant Recovery And Recycling
237
Cabin Air Filter (A/C Air Filter)
237
Body Lubrication
238
Windshield Wiper Blades
238
Exhaust System
239
Cooling System
240
Coolant Checks
241
Cooling System — Drain, Flush And Refill
241
Selection Of Coolant
241
Adding Coolant
242
Cooling System Pressure Cap
243
Disposal Of Used Coolant
244
Coolant Level
244
Points To Remember
244
Brake System
245
Fluid Level Check — Brake Master Cylinder
245
Automatic Transmission (3.6L Gasoline Engine Only)
246
Selection Of Lubricant
246
Special Additives
246
Fluid Level Check
247
Fluid And Filter Changes
247
RAISING THE VEHICLE
247
TIRES
247
Tire Safety Information
247
Tire Markings
248
Tire Identification Number (TIN)
250
Tire Terminology And Definitions
252
Tire Loading And Tire Pressure
253
Loading
254
Tires — General Information
256
Tire Pressure
256
Tire Inflation Pressures
258
Tire Pressures For High Speed Operation
259
Radial Ply Tires
259
Run Flat Tires — If Equipped
260
Tire Spinning
260
Tread Wear Indicators
260
Life Of Tire
261
Replacement Tires
262
Tire Types
263
All Season Tires — If Equipped
263
Summer Or Three Season Tires — If Equipped
263
Snow Tires
264
Spare Tires — If Equipped
264
Spare Tire Matching Original Equipped Tire And Wheel — If Equipped
264
Compact Spare Tire — If Equipped
265
Collapsible Spare Tire — If Equipped
265
Full Size Spare — If Equipped
266
Limited Use Spare — If Equipped
266
Wheel And Wheel Trim Care
267
Tire Chains (Traction Devices)
268
Tire Rotation Recommendations
269
DEPARTMENT OF TRANSPORTATION UNIFORM TIRE QUALITY GRADES
269
Treadwear
270
Traction Grades
270
Temperature Grades
270
STORING THE VEHICLE
271
BODYWORK
271
Protection From Atmospheric Agents
271
What Causes Corrosion?
271
Body And Underbody Maintenance
272
Cleaning Headlights
272
Preserving The Bodywork
272
Washing
272
Special Care
273
INTERIORS
273
Seats And Fabric Parts
273
Stain Repel Fabric Cleaning Procedure — If Equipped
273
Seat Belt Maintenance
274
Plastic And Coated Parts
274
Cleaning Plastic Instrument Cluster Lenses
274
Leather Parts
275
Glass Surfaces
275
Cleaning The Instrument Panel Cupholders
275
Removal
275
Cleaning
276
Installation
276
TECHNICAL SPECIFICATIONS
277
IDENTIFICATION DATA
278
Vehicle Identification Number
278
BRAKE SYSTEM
278
WHEEL AND TIRE TORQUE SPECIFICATIONS
278
Torque Specifications
279
FUEL REQUIREMENTS
280
3.6L Engine
280
Reformulated Gasoline
280
Materials Added To Fuel
281
Gasoline/Oxygenate Blends
281
Do Not Use E-85 In Non-Flex Fuel Vehicles
282
CNG And LP Fuel System Modifications
282
MMT In Gasoline
282
Fuel System Cautions
282
Carbon Monoxide Warnings
283
FLUID CAPACITIES
284
FLUIDS AND LUBRICANTS
284
Engine
284
Chassis
286
MULTIMEDIA
287
UCONNECT SYSTEMS
288
CYBERSECURITY
288
UCONNECT SETTINGS
289
Uconnect 3/3 NAV Settings
290
Display
290
Units — If Equipped
291
Voice
292
Clock & Date
292
Safety/Assistance — If Equipped
293
Lights — If Equipped
294
Doors & Locks
294
Engine Off Options
295
Audio
295
Phone
297
SiriusXM Setup — If Equipped
297
Restore Settings — If Equipped
299
Clear Personal Data
299
STEERING WHEEL AUDIO CONTROLS
300
Radio Operation
300
Player Operation
300
IPOD/USB/MP3 CONTROL — IF EQUIPPED
300
USB Charging Port
301
RADIO OPERATION AND MOBILE PHONES
302
Regulatory And Safety Information
302
UCONNECT VOICE RECOGNITION
304
Introducing Uconnect
304
Get Started
304
Basic Voice Commands
305
Radio
306
Media
306
Phone
307
Voice Text Reply
308
General Information
309
Additional Information
310
CUSTOMER ASSISTANCE
311
SUGGESTIONS FOR OBTAINING SERVICE FOR YOUR VEHICLE
312
Prepare For The Appointment
312
Prepare A List
312
Be Reasonable With Requests
312
IF YOU NEED ASSISTANCE
312
FCA US LLC Customer Center
313
FCA Canada Inc. Customer Center
313
In Mexico Contact
313
Puerto Rico And U.S. Virgin Islands
313
Customer Assistance For The Hearing Or Speech Impaired (TDD/TTY)
313
Service Contract
314
WARRANTY INFORMATION
315
MOPAR PARTS
315
REPORTING SAFETY DEFECTS
315
In The 50 United States And Washington, D.C.
315
In Canada
315
PUBLICATION ORDER FORMS
316
INDEX
317
2019 RAM Promaster Overview
Introduction
The 2019 RAM Promaster is a versatile commercial van designed to meet the needs of businesses and tradespeople who require a reliable and efficient vehicle for heavy-duty tasks. Engineered for maximum functionality and comfort, this model stands out with its spacious interior and impressive performance capabilities, making it the ideal partner for your daily operations.
Powertrains
Under the hood, the 2019 RAM Promaster is powered by a robust 3.6-liter V6 engine that delivers an impressive 280 horsepower and 260 lb-ft of torque. This powertrain is paired with a six-speed automatic transmission, offering smooth shifting and ensuring optimal performance whether you're navigating city streets or tackling highway journeys. Additionally, the front-wheel-drive layout enhances traction and stability, enabling enhanced handling even when fully loaded.
Trims
The 2019 RAM Promaster is available in various trims, including the 1500, 2500, and 3500 models, each designed to cater to different payload capacities and volume requirements. Depending on the trim selected, owners can choose between standard and high roof options, providing flexible cargo configurations that adapt to diverse demands ranging from moving goods to accommodating specialized equipment.
Features
Equipped with a range of practical features, the 2019 RAM Promaster ensures a comfortable driving experience. Notable features include user-friendly infotainment systems, optional navigation, rearview cameras, and ample cargo space that can be customized with various shelving units. Safety remains a priority with available features like stability control, brake assist, and parking sensors that enhance overall protection for both the driver and the valuable cargo.
Owner's Manual
The 2019 RAM Promaster comes with a comprehensive owner's manual that serves as a vital resource for understanding the van's various features, maintenance schedules, and warranty information. Covered topics include troubleshooting tips, care and upkeep procedures, and the optimal use of the vehicle's technology, ensuring that owners have all the information they need to maintain their vehicle efficiently.
User manual download
The RAM Promaster owner manual for the 2019 model year is to be found in PDF downloadable format on this page. The owner manual for the model year 2019 is free and in English, but the repair manuals are usually not easy to get and may cost more.
Posted by, John Mana
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