2025 RAM Promaster Owner's Manual
Year:
2025
Make:
RAM
Model:
Promaster
Table of Contents
Contents
3
INTRODUCTION
9
Welcome
9
SYMBOLS KEY
10
VAN CONVERSIONS/CAMPERS
10
VEHICLE MODIFICATIONS/ALTERATIONS
10
Symbol Glossary
10
GETTING TO KNOW YOUR VEHICLE
15
HIGH VOLTAGE BATTERY
15
Battery Conditioning
16
HIGH VOLTAGE CHARGING OPERATION
17
SAE J1772 Charging Inlet
17
AC Level 1 Charging (120 Volt, 12 Amp)
17
EVSE Charging Cordset
18
Grounding Instructions
19
Charging Cordset Operation
19
Troubleshooting Using The Status Indicator Display
21
AC Level 2 Charging (240 Volt, 32 Amp)
24
DC Charging
24
Vehicle Charge Indicators
24
Electric Vehicle App
26
Power Flow
26
Driving History
26
Charging Schedule
27
AC Charging Level — If Equipped
28
KEYS
28
Key Fob
28
To Lock/Unlock The Doors
29
Key Left Vehicle Feature
29
Replacing The Battery In The Key Fob
29
Programming And Requesting Additional Key Fobs
30
SENTRY KEY
30
IGNITION SWITCH
31
Keyless Enter ‘n Go™ Ignition
31
REMOTE START — IF EQUIPPED
32
How To Use Remote Start
32
To Exit Remote Start Mode
33
Remote Start Defrost Mode Activation — If Equipped
33
Remote Start Comfort Systems — If Equipped
33
Remote Start Windshield Wiper De-Icer Activation — If Equipped
34
Remote Start Abort Message
34
REMOTE START SYSTEM (EV) — IF EQUIPPED
34
How To Use Remote Start
34
To Exit Remote Start Mode
35
Scheduled Cabin Conditioning (SCC)
35
VEHICLE SECURITY SYSTEM — IF EQUIPPED
36
To Arm The System
36
To Disarm The System
37
Rearming Of The System
37
Security System Manual Override
37
DOORS
37
Power Door Locks
37
Auto Unlock Doors — If Equipped
38
Keyless Enter ‘n Go™ — Passive Entry
38
Pocket Door (EV Models) — If Equipped
39
Roll-Up Door — If Equipped
39
STEERING WHEEL
40
Telescoping Steering Column
40
Heated Steering Wheel — If Equipped
41
SEATS
41
Manual Adjustments
41
Forward And Rearward Adjustment
42
Height Adjustment — If Equipped
42
Recliner Adjustment
42
Lumbar Support — If Equipped
42
Swivel Seat — If Equipped
42
Jump Seat (EV Models) — If Equipped
43
Heated Seats — If Equipped
43
Fold Down Tray — If Equipped
44
Adjustable Armrests — If Equipped
44
Head Restraints
45
Front Head Restraint Adjustment
45
Front Head Restraint Removal
45
Rear Adjustment — If Equipped
45
Rear Head Restraint Removal — If Equipped
46
UCONNECT VOICE RECOGNITION — IF EQUIPPED
46
Introducing Voice Recognition
46
Basic Voice Commands
46
Get Started
46
Additional Information
47
MIRRORS
47
Inside Rearview Mirror
47
Manual Mirror — If Equipped
47
Digital Rearview Mirror — If Equipped
47
Outside Mirrors
48
Outside Mirrors Folding Feature
48
Outside Mirrors With Turn Signal And Approach Lighting — If Equipped
48
Power Mirrors — If Equipped
49
Power Folding Outside Mirrors — If Equipped
49
Heated Mirrors — If Equipped
50
EXTERIOR LIGHTS
50
Multifunction Lever
50
Headlights
50
Daytime Running Lights (DRLs) — If Equipped
50
High/Low Beam Switch
50
Automatic High Beam Headlamp Control — If Equipped
50
Flash-To-Pass
51
Automatic Headlights — If Equipped
51
Automatic Headlights With Wipers
51
Parking Lights
51
Headlight Delay
51
Fog Lights — If Equipped
51
Turn Signals
52
Lane Change Assist
52
Battery Saver
52
INTERIOR LIGHTS
52
Courtesy Lights
52
Rear Lights
52
Dimmer Controls
53
Ambient Light
54
Ambient LED Lighting — If Equipped
54
Illuminated Entry — If Equipped
54
WIPERS AND WASHERS
54
Windshield Wiper Operation
54
Rain Sensing Wipers — If Equipped
55
CLIMATE CONTROLS
55
Manual Climate Control Descriptions And Functions
56
MAX A/C Button — If Equipped
56
A/C Button — If Equipped
56
Recirculation Button
56
MAX Defrost Button
56
Rear Defrost Button — If Equipped
57
Temperature Control
57
Blower Control
57
Mode Control
57
Panel Mode
57
Bi-Level Mode
57
Floor Mode
57
Defrost Mode
57
Mix Mode
58
Climate Control OFF Button
58
Additional Rear Climate Control — If Equipped
58
Rear Blower Control — If Equipped
58
Operating Tips
58
Summer Operation
58
Winter Operation
58
Vacation Storage
58
Window Fogging
58
Outside Air Intake
58
Cabin Air Filter
58
Operating Tips Chart
59
INTERIOR STORAGE AND EQUIPMENT
59
Storage
59
USB Control — If Equipped
60
Power Outlets
60
Power Inverter — If Equipped
61
Auxiliary Switches — If Equipped
62
Wireless Charging Pad — If Equipped
62
WINDOWS
63
Power Windows
63
Automatic Window Features — If Equipped
64
Manual Sliding Window — If Equipped
64
Window Bar Grates — If Equipped
64
Wind Buffeting
64
HOOD
65
Opening
65
Closing
65
CARGO AREA FEATURES
66
GETTING TO KNOW YOUR INSTRUMENT PANEL
67
BASE / MIDLINE INSTRUMENT CLUSTER
67
Base / Midline Instrument Cluster Descriptions
68
PREMIUM INSTRUMENT CLUSTER
69
Premium Instrument Cluster Descriptions
69
PREMIUM INSTRUMENT CLUSTER — EV (Electric Vehicle)
71
Premium Instrument Cluster Descriptions — EV
71
INSTRUMENT CLUSTER DISPLAY
72
Location And Controls
72
Stop Safely Vehicle Will Shut Off Soon
73
Stop Safely And Leave The Vehicle As Soon As Possible
73
Change Engine Oil — If Equipped
74
Main Menu
74
Home with Enhanced Speedometer — If Equipped
74
Trip
74
Driver Assist
75
Vehicle Info
75
Audio
75
Phone
75
Navigation
75
Messages
75
Settings
75
3.5 Inch Cluster Settings
75
7 Inch Cluster Settings
76
WARNING LIGHTS AND MESSAGES
77
Red Warning Lights
77
Air Bag Warning Light
77
Brake Warning Light
77
Brakes Overheated Warning Light
78
Battery Charge Warning Light
78
Door Open Warning Light
78
Drowsy Driver Detected Warning Light — If Equipped
78
Electric Power Steering (EPS) Fault Warning Light
78
Service Electrical System Warning Light — If Equipped
78
Electronic Throttle Control (ETC) Warning Light
78
Engine Temperature Warning Light
78
Generic Warning Light
78
Hood Open Warning Light
79
Rear Door Open Warning Light — If Equipped
79
Oil Pressure Warning Light
79
Plug Status Fault Warning Light
79
Seat Belt Reminder Warning Light
79
Torque Limited Warning Light — If Equipped
79
Transmission Fault Warning Light
79
Traction Battery Fault Warning Light
79
Vehicle Security Warning Light — If Equipped
80
Swivel Seat (Driver or Passenger) Unlocked Warning Light — If Equipped
80
Yellow Warning Lights
80
Adaptive Cruise Control (ACC) Fault Warning Light — If Equipped
80
Audio System Failure Warning Light — If Equipped
80
Anti-Lock Brake System (ABS) Warning Light
80
Acoustic Vehicle Alerting System (AVAS) Fault Warning Light — If Equipped
80
Brake Failure - If Equipped
80
Brakes Overheated Warning Light
80
Immobilizer Fail / VPS Electrical Alarm Warning Light
80
Drowsy Driver Detected System Fault Warning Light — If Equipped
80
Electronic Stability Control (ESC) Warning Light
80
Electronic Stability Control (ESC) OFF Warning Light
81
Low Fuel Warning Light
81
Engine Check/Malfunction Indicator Light (MIL) Warning Light
81
Service Active Lane Management Warning Light — If Equipped
81
Service Forward Collision Warning (FCW) Light — If Equipped
81
Service Required/Call For Service Warning Light
81
Speed Limiter Fail Warning Light — If Equipped
82
Swivel Seat (Driver or Passenger) Fail Warning Light — If Equipped
82
Tire Pressure Monitoring System (TPMS) Warning Light
82
Towing Hook Breakdown Warning Light — If Equipped
82
Traction Battery Cut-Off Warning Light — If Equipped
83
Transmission Temperature Warning Light
83
Yellow Indicator Lights
83
Forward Collision Warning (FCW) OFF Indicator Light — If Equipped
83
TOW/HAUL Indicator Light
83
Keyless System Failure Indicator Light
83
Rain Sensor Failure Indicator Light
83
Exterior Lights Failure Indicator Light
83
Fuel Cutoff Failure Indicator Light — If Equipped
83
Green Indicator Lights
83
Active Lane Management Indicator Light — If Equipped
83
Active Speed Limiter Set Indicator Light — If Equipped With A Premium Instrument Cluster
83
Automatic High Beam Indicator Light — If Equipped
84
Cruise Control Indicator Light — If Equipped
84
Front Fog Indicator Light — If Equipped
84
Parking/Headlights On Indicator Light
84
Plug Status Indicator Light
84
Ready To Drive Indicator Light
84
Turn Signal/Hazard Warning Indicator Lights
84
Blue Indicator Lights
84
High Beam Indicator Light
84
White Indicator Lights
84
Adaptive Cruise Control (ACC) Set With Target Indicator Light — If Equipped
84
Active Lane Management Indicator Light — If Equipped
84
Active Speed Limiter Ready Indicator Light — If Equipped With A Premium Instrument Cluster
85
Speed Warning Indicator Light — If Equipped
85
ONBOARD DIAGNOSTIC SYSTEM — OBD II
85
Onboard Diagnostic System (OBD II) Cybersecurity
85
EMISSIONS INSPECTION AND MAINTENANCE PROGRAMS
85
STARTING AND OPERATING
87
STARTING THE VEHICLE
87
Automatic Transmission
87
Normal Starting
87
Tip Start Feature
87
Cold Weather Operation (Below –22°F Or −30°C)
87
Extended Park Starting
87
If Engine Fails To Start
87
After Starting
88
STARTING THE VEHICLE — ELECTRIC VEHICLE (EV)
88
Normal Starting
88
ENGINE BLOCK HEATER — IF EQUIPPED
88
ENGINE BREAK-IN RECOMMENDATIONS
89
PARKING BRAKE
89
Electric Park Brake (EPB)
89
Auto Park Brake
90
SafeHold
90
Brake Service Mode
91
AUTOMATIC TRANSMISSION
91
Ignition Park Interlock (Keyless Vehicle)
92
Brake/Transmission Shift Interlock (BTSI) System
92
9-Speed Automatic Transmission
92
Gear Ranges
93
PARK (P)
93
REVERSE (R)
94
NEUTRAL (N)
94
DRIVE (D)
94
Transmission Limp Home Mode
94
Electronic Range Select (ERS) Operation
95
When To Use TOW/HAUL Mode
95
AUTOMATIC TRANSMISSION — ELECTRIC VEHICLE (EV)
95
Ignition Park Interlock
96
Brake/Transmission Shift Interlock (BTSI) System
96
EV Transmission
96
Gear Ranges
96
NEUTRAL (N)
97
PARK (P)
97
REVERSE (R)
97
AutoStick – If Equipped
97
POWER STEERING
98
ACTIVE SPEED LIMITER — IF EQUIPPED
98
Activation
99
Exceeding The Set Speed
99
Deactivation
99
INTELLIGENT SPEED ASSIST (ISA) — IF EQUIPPED
99
Activation
99
Exceeding The Set Speed
100
Deactivation
100
CRUISE CONTROL SYSTEMS — IF EQUIPPED
100
Adaptive Cruise Control (ACC)
100
Adaptive Cruise Control (ACC) Operation
101
Adaptive Cruise Control (ACC) Menu
101
Activating Adaptive Cruise Control (ACC)
101
To Activate/Deactivate
102
To Set A Desired Speed
102
Desired Driving Speed Through A Detected Speed Sign
102
To Cancel
102
To Turn Off
103
To Resume
103
To Vary The Speed Setting
103
Setting The Following Distance In ACC
104
Overtake Aid
104
ACC Operation At Stop
104
Display Warnings And Maintenance
105
Radar Sensor Unavailability Warning
105
“ACC Limited Functionality Camera Blocked” Warning
105
Service ACC Warning
106
Precautions While Driving With ACC
106
Towing A Trailer
106
Offset Driving
106
Turns And Bends
106
Using ACC On Hills
106
Lane Changing
106
Narrow Vehicles
107
Stationary Objects And Vehicles
107
TRAFFIC SIGN ASSIST SYSTEM — IF EQUIPPED
107
Activation/Deactivation
107
Traffic Sign Assist Modes
107
Indications On The Display
108
ACTIVE DRIVING ASSIST SYSTEM — IF EQUIPPED
109
Operation
109
Turning Active Driving Assist On Or Off
109
Indications On The Display
111
Minimum Risk Maneuver
111
System Status
112
System Operation/Limitations
112
PARKSENSE FRONT/REAR PARK ASSIST — IF EQUIPPED
112
ParkSense Sensors
113
ParkSense Warning Display
113
ParkSense Display
113
Enabling And Disabling ParkSense
116
Service The ParkSense Park Assist System
116
ParkSense Park Assist Failure Indications
116
Cleaning The ParkSense System
116
ParkSense Park Assist System Usage Precautions
116
Side Distance Warning System
117
Side Distance Warning Display
117
Activation/Deactivation
118
ParkSense Park Assist System Usage Precautions
118
Rear Emergency Braking (EV Models)
119
PARKSENSE ACTIVE PARK ASSIST SYSTEM (GAS MODELS) — IF EQUIPPED
119
Enabling And Disabling The ParkSense Active Park Assist System
120
Parallel/Perpendicular Parking Space Assistance Operation
121
Exiting The Parking Space
123
LANESENSE — IF EQUIPPED
123
LaneSense Operation
123
Turning LaneSense On Or Off
124
LaneSense Warning Message
124
Changing LaneSense Status
125
PARKVIEW REAR BACK UP CAMERA
125
SURROUND VIEW CAMERA SYSTEM — IF EQUIPPED
126
REFUELING THE VEHICLE
128
Loose Fuel Filler Cap Message
129
VEHICLE LOADING
129
Vehicle Certification Label
129
Gross Vehicle Weight Rating (GVWR)
129
Gross Axle Weight Rating (GAWR)
129
Tire Size
129
Rim Size
130
Inflation Pressure
130
Curb Weight
130
Overloading
130
Loading
130
TRAILER TOWING
130
Common Towing Definitions
130
Gross Vehicle Weight Rating (GVWR)
130
Gross Combination Weight Rating (GCWR)
130
Gross Trailer Weight (GTW)
130
Gross Axle Weight Rating (GAWR)
131
Tongue Weight (TW)
131
Trailer Frontal Area
131
Trailer Sway Control (TSC)
131
Weight-Carrying Hitch
131
Weight-Distributing Hitch
131
Trailer Hitch Classification
131
Trailer Towing Weights (Maximum Trailer Weight Ratings)
132
Trailer And Tongue Weight
132
Towing Requirements
132
Towing Requirements — Tires
133
Towing Requirements — Trailer Brakes
133
Towing Requirements — Trailer Lights And Wiring
133
Towing Tips
134
Automatic Transmission
134
Tow/Haul Mode
134
Cruise Control — If Equipped
134
RECREATIONAL TOWING (BEHIND MOTORHOME)
134
Towing This Vehicle Behind Another Vehicle
134
Recreational Towing
135
DRIVING TIPS
135
Driving On Slippery Surfaces
135
Acceleration
135
Traction
135
Driving Through Water
135
Flowing/Rising Water
135
Shallow Standing Water
136
MULTIMEDIA
137
UCONNECT SYSTEMS
137
Display
138
My Profile
140
Safety & Driving Assistance
143
Clock & Date
145
Phone/Bluetooth®
146
Voice
146
Navigation — If Equipped
147
Camera
148
Mirrors & Wipers
148
Lights
149
Brakes
150
Doors & Locks
150
Key Off Options
151
Audio
152
Notifications
153
SiriusXM® Setup
154
Software Updates
156
System Information
156
Reset
155
RADIO OPERATION AND MOBILE PHONES
158
Regulatory And Safety Information
158
MPEG License Agreement
158
SAFETY
159
SAFETY FEATURES
159
Anti-Lock Brake System (ABS)
159
Regenerative Braking System (RBS) — EV (If Equipped)
159
Audible Pedestrian Warning System — EV (If Equipped)
159
Electronic Brake Control (EBC) System
160
Brake Assist System (BAS)
160
Crosswind Assist (CWA)
160
Electronic Roll Mitigation (ERM)
160
Electronic Stability Control (ESC)
161
ESC Operating Modes
161
ESC Activation/Malfunction Indicator Light And ESC OFF Indicator Light
162
Hill Start Assist (HSA)
162
HSA Activation Criteria
162
Towing With HSA
162
Traction Control System (TCS)
163
Trailer Sway Control (TSC) — If Equipped
163
AUXILIARY DRIVING SYSTEMS
163
Blind Spot Monitoring (BSM) — If Equipped
163
Rear Cross Path (RCP)
165
Blind Spot Modes
166
Trailer Merge Assist — If Equipped
166
Drowsy Driver Detection (DDD) — If Equipped
168
To Activate/Deactivate
168
System Operation
168
Forward Collision Warning (FCW) With Mitigation — If Equipped
169
Turning FCW On Or Off
170
FCW Braking Status And Sensitivity
170
FCW Limited Warning
170
Service FCW Warning
170
Precautions While Driving With FCW
171
Pedestrian Emergency Braking (PEB) — If Equipped
172
Tire Pressure Monitoring System (TPMS)
172
Base System
173
Tire Pressure Monitoring System Low Pressure Warnings
173
Check TPMS Warnings
174
OCCUPANT RESTRAINT SYSTEMS
174
Occupant Restraint Systems Features
174
Important Safety Precautions
174
Seat Belt Systems
175
Enhanced Seat Belt Use Reminder System (BeltAlert)
175
Lap/Shoulder Belts
176
Lap/Shoulder Belt Operating Instructions
177
Lap/Shoulder Belt Untwisting Procedure
177
Adjustable Upper Shoulder Belt Anchorage - If Equipped
177
Seat Belts And Pregnant Women
178
Seat Belt Pretensioner — If Equipped
178
Energy Management Feature
179
Switchable Automatic Locking Retractor (ALR) — If Equipped
179
Supplemental Restraint Systems (SRS)
180
Air Bag System Components
180
Air Bag Warning Light
180
Front Air Bags
181
Driver And Passenger Front Air Bag Features
181
Front Air Bag Operation
181
Supplemental Side Air Bags
182
Air Bag System Components
184
If A Deployment Occurs
184
Enhanced Accident Response System
184
Enhanced Accident Response System Reset Procedure
185
Maintaining Your Air Bag System
185
Event Data Recorder (EDR)
185
Child Restraints
186
Summary Of Recommendations For Restraining Children In Vehicles
187
Infant And Child Restraints
187
Older Children And Child Restraints
188
Children Too Large For Booster Seats
188
Installing Child Restraints In Commercial Vehicles
188
Installing Child Restraints Using The Vehicle Seat Belt
189
Installing A Child Restraint With A Switchable Automatic Locking Retractor (ALR)
190
Rear Bench Seat — If Equipped
190
Locating the Lower Anchorages
192
To Install A Lower Anchorage Compatible Child Restraint
193
SAFETY TIPS
193
Transporting Passengers
193
Transporting Pets
193
Connected Vehicles
193
Safety Checks You Should Make Inside The Vehicle
194
Seat Belts
194
Air Bag Warning Light
194
Defroster
194
Floor Mat Safety Information
194
Periodic Safety Checks You Should Make Outside The Vehicle
195
Tires
195
Lights
195
Door Latches
195
Fluid Leaks
195
Exhaust Gas
195
Carbon Monoxide Warnings
195
IN CASE OF EMERGENCY
197
HAZARD WARNING FLASHERS
197
SOS AND ASSIST SYSTEM
197
JACKING AND TIRE CHANGING — IF EQUIPPED
199
Preparations For Jacking
200
Jack And Tools Location
200
Spare Tire Removal
201
Jacking Instructions
202
Wheel Covers
206
TIRE SERVICE KIT — IF EQUIPPED
206
Alternate Tire Service Kit — If Equipped
210
Tire Service Kit Components And Operation
211
Using The Mode Select Knob And Hoses
211
Tire Service Kit Usage Precautions
211
Sealing A Tire With Tire Service Kit
212
(A) Whenever You Stop To Use Tire Service Kit:
212
(B) Setting Up To Use Tire Service Kit:
212
(C) Injecting Tire Service Kit Sealant Into The Deflated Tire:
212
(D) Drive Vehicle:
213
(E) After Driving:
213
(F) Sealant Bottle And Hose Replacement:
214
JUMP STARTING — GAS MODELS
214
Preparations For Jump Start — Gas Models
214
Jump Starting Procedure — Gas Models
215
Battery Location
216
JUMP STARTING — EV MODELS
216
Preparations For Jump Start — EV Models
217
Jump Starting Procedure — EV Models
218
Battery Location
218
IF YOUR ENGINE OVERHEATS
219
GEAR SELECTOR OVERRIDE
219
FREEING A STUCK VEHICLE
220
TOWING A DISABLED VEHICLE
220
Automatic Transmission
221
Tow Eye Usage — If Equipped
221
Tow Eye Installation
222
ENHANCED ACCIDENT RESPONSE SYSTEM (EARS)
223
SCHEDULED SERVICING
224
Maintenance Plan
224
SCHEDULED SERVICING — ELECTRIC VEHICLE (EV)
227
3.6L Engine
231
Checking Oil Level
232
Adding Washer Fluid
232
Maintenance-Free Battery
232
Pressure Washing
233
Engine Oil
235
Engine Oil Selection
235
American Petroleum Institute (API) Approved Engine Oil
235
Synthetic Engine Oils
235
Materials Added To Engine Oil
235
Disposing Of Used Engine Oil And Oil Filters
235
Engine Oil Filter
235
Engine Air Cleaner, Filter
235
Engine Air Cleaner, Filter Inspection and Replacement
236
Air Conditioner Maintenance
236
Refrigerant Recovery And Recycling
237
Cabin Air Filter
237
Body Lubrication
237
Windshield Wiper Blades
238
Exhaust System
238
Cooling System
239
Coolant Checks
239
Cooling System — Drain, Flush And Refill
239
Selection Of Coolant
239
Adding Coolant
239
Cooling System Pressure Cap
240
Disposal Of Used Coolant
240
Coolant Level
240
Cooling System Notes
240
Brake System
241
Fluid Level Check — Brake Master Cylinder
241
Automatic Transmission
241
Selection Of Lubricant
241
Special Additives
241
Fluid Level Check
242
Fluid And Filter Changes
242
Fuses
242
General Information
242
3.6 Liter — Underhood Fuses
243
Battery Vehicle (EV) — Underhood Fuses
247
3.6 Liter — Interior Fuses
251
Electric Vehicle (EV) — Interior Fuses
252
3.6 Liter — Right Central Pillar Fuses
253
Electric Vehicle (EV) — Right Central Pillar Fuses
253
Bulb Replacement
253
Replacement Bulbs, Names, And Part Numbers
253
Replacing Exterior Bulbs
254
Headlamps Low Beam And High beam
254
Front Turn Signal/Parking Lamps
255
Daytime Running Lamp (DRL)/Front Side Marker Lamp
255
Front Fog Lamps
255
Front, Rear Roof Lamps
255
Rear Tail, Stop, Backup, Turn Signal And Rear Side Marker Lamps
255
Replacing Interior Bulbs
256
Cargo Lamp
256
Dome Lamps
256
TIRES
257
Tire Safety Information
257
Tire Markings
257
Tire Sizing Chart
258
Tire Identification Number (TIN)
259
Tire Terminology And Definitions
260
Tire Loading And Tire Pressure
261
Loading
262
Tires — General Information
263
Tire Pressure
263
Tire Inflation Pressures
264
Tire Pressures For High Speed Operation
264
Radial Ply Tires
265
Run Flat Tires — If Equipped
265
Tire Spinning
265
Tread Wear Indicators
265
Life Of Tire
266
Replacement Tires
266
Tire Types
266
All Season Tires — If Equipped
266
Summer Or Three Season Tires — If Equipped
267
Snow Tires
267
Spare Tires — If Equipped
267
Spare Tire Matching Original Equipped Tire And Wheel — If Equipped
267
Compact Spare Tire — If Equipped
267
Collapsible Spare Tire — If Equipped
268
Full Size Spare — If Equipped
268
Limited Use Spare — If Equipped
268
Wheel And Wheel Trim Care
268
Snow Traction Devices
269
Tire Rotation Recommendations
270
DEPARTMENT OF TRANSPORTATION UNIFORM TIRE QUALITY GRADES
270
Treadwear
270
Traction Grades
271
Temperature Grades
271
STORING THE VEHICLE
271
BODYWORK
272
Protection From Atmospheric Agents
272
What Causes Corrosion?
272
Body And Underbody Maintenance
272
Cleaning Headlights
272
Preserving The Bodywork
272
Washing
272
Special Care
272
INTERIORS
273
Seats And Fabric Parts
273
Stain Repel Fabric Cleaning Procedure — If Equipped
273
Seat Belt Maintenance
273
Plastic And Coated Parts
273
Cleaning Plastic Instrument Cluster Lenses
273
Leather Surfaces
273
VEHICLE IDENTIFICATION NUMBER (VIN)
275
BRAKE SYSTEM
275
WHEEL AND TIRE TORQUE SPECIFICATIONS
275
Torque Specifications
275
FUEL REQUIREMENTS
276
3.6L Engine
276
Reformulated Gasoline
276
Materials Added To Fuel
276
Gasoline/Oxygenate Blends
276
Do Not Use E-85 In Non-Flex Fuel Vehicles
277
CNG And LP Fuel System Modifications
277
MMT In Gasoline
277
Fuel System Cautions
277
FLUID CAPACITIES
278
FLUID CAPACITIES — ELECTRIC VEHICLE (EV)
278
FLUIDS AND LUBRICANTS — GAS
279
Engine Fluids and Lubricants
279
Chassis Fluids and Lubricants
280
FLUIDS AND LUBRICANTS — ELECTRIC VEHICLE (EV)
280
Electric Vehicle (EV) Fluids and Lubricants
280
Chassis Fluids and Lubricants — Electric Vehicle (EV)
281
CUSTOMER ASSISTANCE
282
SUGGESTIONS FOR OBTAINING SERVICE FOR YOUR VEHICLE
282
Prepare For The Appointment
282
Prepare A List
282
Be Reasonable With Requests
282
IF YOU NEED ASSISTANCE
282
Roadside Assistance
282
FCA US LLC Customer Center
283
FCA Canada Customer Care
283
Mexico
283
Puerto Rico And US Virgin Islands
283
Customer Assistance For The Hearing Or Speech Impaired (TDD/TTY)
284
Service Contract
284
Warranty Information
284
MOPAR® PARTS
284
REPORTING SAFETY DEFECTS
284
In The 50 United States And Washington, D.C.
284
In Canada
285
ORDERING AND ACCESSING ADDITIONAL OWNER’S INFORMATION
285
CHANGE OF OWNERSHIP OR ADDRESS
285
GENERAL INFORMATION
286
Index
289
A
289
B
289
C
290
D
290
E
290
F
291
G
291
H
291
I
292
J
292
K
292
L
292
M
293
N
293
O
293
P
293
Q
294
R
294
S
294
T
295
U
296
V
296
W
296
2025 RAM Promaster Overview
Introduction
The 2025 RAM Promaster stands as a pinnacle of versatility and functionality in the world of commercial vans. Designed for businesses that prioritize performance and space, it combines impressive cargo capacity with advanced technology, making it an ideal choice for tradespeople, delivery services, and adventurous van lifers alike. With its modern design and robust engineering, the Promaster assures reliability on every journey while ensuring that comfort and efficiency remain at the forefront.
Powertrains
The 2025 RAM Promaster boasts an impressive range of powertrains tailored to meet diverse driving requirements. Standard across all trims is a robust 3.6-liter V6 engine that delivers 280 horsepower and 260 lb-ft of torque, offering exceptional performance even when loaded with heavy cargo. For those seeking enhanced fuel efficiency, an optional EcoDiesel 3.0-liter V6 engine provides a clean energy alternative, with superior miles per gallon without sacrificing torque and towing capabilities. The engine's pairing with a smooth-shifting 9-speed automatic transmission ensures seamless acceleration in any situation.
Trims
The 2025 RAM Promaster offers a variety of trims, including the base Tradesman, the mid-tier 2500, and the fully-equipped 3500. Each trim presents varying configurations, allowing buyers to select the wheelbase and roof height that best suits their needs. The Tradesman equips essentials for day-to-day use, while the 3500 adds luxurious features and enhanced technology for a premium experience on the road.
Features
Innovative features abound in the 2025 RAM Promaster, with a user-friendly infotainment system that includes a 7-inch touchscreen, Apple CarPlay, and Android Auto compatibility for seamless smartphone integration. Safety is also a priority, with advanced driver assistance systems such as automatic emergency braking, blind-spot monitoring, and rear parking sensors ensuring peace of mind on busy roads. Customers can also enjoy spacious cargo management solutions, customizable shelving, and options for adjustable seating.
Owner's Manual
The 2025 RAM Promaster comes with a comprehensive owner's manual designed to help owners maximize their driving experience. This manual covers essential topics, including maintenance schedules, troubleshooting tips, and detailed explanations of the vehicle's advanced features. Whether you're a first-time van owner or a seasoned pro, the owner's manual serves as a crucial resource for getting the most out of your Promaster.
User manual download
The RAM Promaster owner manual for the 2025 model year is to be found in PDF downloadable format on this page. The owner manual for the model year 2025 is free and in English, but the repair manuals are usually not easy to get and may cost more.
Posted by, John Mana
Manual Questions
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