2020 RAM Chassis Cab Owner's Manual
Year:
2020
Make:
RAM
Model:
Chassis Cab
Rating:
Table of Contents
INTRODUCTION
12
HOW TO USE THIS MANUAL
13
WARNINGS AND CAUTIONS
13
VAN CONVERSIONS/CAMPERS
13
VEHICLE MODIFICATIONS/ALTERATIONS
13
GETTING TO KNOW YOUR VEHICLE
14
VEHICLE USER GUIDE — IF EQUIPPED
14
KEYS
15
Key Fob
15
To Unlock The Doors
15
To Lock The Doors
16
Sound Horn With Remote Key Lock
16
Using The Panic Alarm
16
Replacing The Battery In The Key Fob With Remote Control
16
Programming Additional Key Fobs
18
General Information
18
IGNITION SWITCH
19
Keyless Push Button Ignition
19
REMOTE START — IF EQUIPPED (GASOLINE)
20
How To Use Remote Start
20
Remote Start Abort Message
21
To Enter Remote Start Mode
21
To Exit Remote Start Mode Without Driving The Vehicle
21
To Exit Remote Start Mode And Drive The Vehicle
22
Remote Start Comfort Systems — If Equipped
22
General Information
22
REMOTE START — IF EQUIPPED (DIESEL)
22
How To Use Remote Start
23
Remote Start Abort Message
23
To Enter Remote Start Mode
23
To Exit Remote Start Mode Without Driving The Vehicle
24
To Exit Remote Start Mode And Drive The Vehicle
24
Remote Start Comfort Systems — If Equipped
24
SENTRY KEY
24
Key Programming
25
Replacement Keys
25
General Information
25
VEHICLE SECURITY ALARM
26
To Arm The System
26
To Disarm The System
26
Rearming Of The System
27
Security System Manual Override
27
DOORS
27
Manual Door Locks
27
Power Door Locks — If Equipped
28
Keyless Enter-N-Go — Passive Entry
28
General Information
30
Automatic Door Locks — If Equipped
31
Automatic Doors Unlock — If Equipped
31
Automatic Doors Unlock Programming — If Equipped
31
Child-Protection Door Lock
31
SEATS
32
Manual Front Seat Adjustment
32
Manual Front Seat Forward/Rearward Adjustment
32
Manual Front Seat Recline Adjustment
32
40-20-40 Front Bench Seat — If Equipped
33
Power Driver Seat Adjustment — If Equipped
33
Adjusting The Seat Forward Or Rearward
33
Adjusting The Seat Up Or Down
33
Tilting The Seat Up Or Down
33
Reclining The Seatback
33
Power Lumbar — If Equipped
34
Driver Memory Seats — If Equipped
34
Programming The Memory Feature
34
Linking And Unlinking The Remote Keyless Entry Key Fob To Memory
34
Memory Position Recall
35
Easy Entry/Exit Seat
35
Heated Seats — If Equipped
36
Front Heated Seats
36
Rear Heated Seats
37
Ventilated Seats — If Equipped
37
Front Ventilated Seats
37
HEAD RESTRAINTS
38
Front Head Restraints
38
Rear Head Restraint Adjustment
39
Rear Head Restraint Removal
39
STEERING WHEEL
40
Tilt Steering Column
40
Heated Steering Wheel — If Equipped
40
DRIVER ADJUSTABLE PEDALS — IF EQUIPPED
41
MIRRORS
42
Inside Day/Night Mirror — If Equipped
42
Automatic Dimming Mirror — If Equipped
42
Automatic Dimming Mirror With Rear View Camera Display — If Equipped
42
Outside Mirrors
43
Driver's Outside Automatic Dimming Mirror — If Equipped
43
Power Mirrors — If Equipped
43
Power Convex Mirror Switch — If Equipped
44
Trailer Towing Mirrors
44
Heated Mirrors — If Equipped
45
Tilt Side Mirrors In Reverse — If Equipped
45
Outside Mirrors Folding Feature
45
Illuminated Vanity Mirror — If Equipped
46
“Slide-On-Rod” Features Of Sun Visor — If Equipped
46
EXTERIOR LIGHTS
46
Multifunction Lever
46
Headlight Switch
46
Daytime Running Lights (DRLs)
47
High/Low Beam Switch
47
Automatic High Beam Headlamp Control — If Equipped
47
To Activate
47
To Deactivate
48
Flash-To-Pass
48
Automatic Headlights — If Equipped
48
Parking Lights And Panel Lights
48
Directional LED Headlamp System — If Equipped
48
Headlights On With Wipers (Available With Automatic Headlights Only)
48
Headlight Delay
49
Lights-On Reminder
49
Front Fog Lights — If Equipped
49
Turn Signals
49
Lane Change Assist — If Equipped
49
Cargo Lights/Trailer Spotter Lights — If Equipped
49
Battery Saver
50
INTERIOR LIGHTS
50
Courtesy Lights
50
Courtesy/Reading Lights
50
Dimmer Control
51
Illuminated Entry
51
WINDSHIELD WIPERS AND WASHERS
52
Windshield Wipers
52
Intermittent Wiper System
52
Windshield Washers
52
Mist Feature
52
Rain Sensing Wipers — If Equipped
53
CLIMATE CONTROLS
53
Manual Climate Control Overview
54
Automatic Climate Control Overview
57
Climate Control Functions
64
A/C (Air Conditioning)
64
Recirculation
64
Automatic Temperature Control (ATC)
64
Automatic Operation
64
Manual Operation Override
65
Operating Tips
65
Summer Operation
65
Winter Operation
65
Vacation/Storage
65
Window Fogging
65
Outside Air Intake
66
Cabin Air Filter
66
Operating Tips Chart
66
WINDOWS
66
Power Windows — If Equipped
66
Power Window Controls
66
Auto-Down — If Equipped
67
Auto-Up Feature With Anti-Pinch Protection — If Equipped
67
Reset Auto-Up
67
Window Lockout Switch — If Equipped
68
Power Sliding Rear Window — If Equipped
68
Manual Sliding Rear Window — If Equipped
68
Wind Buffeting
68
HOOD
68
To Open The Hood
68
To Close The Hood
69
GARAGE DOOR OPENER — IF EQUIPPED
69
Before You Begin Programming HomeLink®
70
Programming A Rolling Code
70
Programming A Non-Rolling Code
71
Canadian/Gate Operator Programming
72
Using HomeLink®
73
Security
73
Troubleshooting Tips
73
General Information
74
INTERNAL EQUIPMENT
74
Storage
74
Glove Compartment
74
Door Storage
75
Center Storage Compartment — If Equipped
75
Front Bench Seat Storage — If Equipped
77
Seatback Storage
77
Storage Bin (Regular Cab)
78
Fold Flat Load Floor — If Equipped
78
Below Rear Seat Storage (Crew Cab)
79
Cupholders
79
Front Seat Cupholders
79
Rear Cupholders — If Equipped
80
Electrical Power Outlets
80
Power Inverter — If Equipped
82
Wireless Charging Pad — If Equipped
83
Overhead Sunglass Storage
83
GETTING TO KNOW YOUR INSTRUMENT PANEL
84
BASE / MIDLINE INSTRUMENT CLUSTER
84
Base / Midline Instrument Cluster Descriptions
85
PREMIUM INSTRUMENT CLUSTER
87
Premium Instrument Cluster Descriptions
88
DIESEL INSTRUMENT CLUSTER
89
DIESEL INSTRUMENT CLUSTER
90
INSTRUMENT CLUSTER
92
Diesel INSTRUMENT CLUSTER
93
INSTRUMENT CLUSTER DISPLAY
94
Instrument Cluster Display Controls
94
Oil Life Reset
95
Display Menu Items
96
Speedometer
96
Vehicle Info
96
Driver Assist — If Equipped
96
Fuel Economy
97
Trip A/Trip B
97
Trailer Tow
97
Audio
97
Stored Messages
98
Screen Setup Menu Item
98
Settings — If Equipped
101
Commercial Settings — If Equipped
104
Diesel Messages And Warnings — 6.7L Cummins Diesel Engine
105
Diesel Particulate Filter (DPF) Messages
105
Cold Ambient Derate Mode Messages
106
Diesel Exhaust Fluid (DEF) Warning Messages
107
Diesel Exhaust Fluid (DEF) Fault Warning Messages
107
RAM Active Air System
108
Battery Saver On/Battery Saver Mode Message — Electrical Load Reduction Actions — If Equipped
109
WARNING LIGHTS AND MESSAGES
110
Red Warning Lights
110
Seat Belt Reminder Warning Light
110
Air Bag Warning Light
110
Brake Warning Light
111
Hood Open Warning Light
111
Vehicle Security Warning Light — If Equipped
112
Engine Coolant Temperature Warning Light
112
Battery Charge Warning Light
112
Oil Pressure Warning Light
112
Oil Temperature Warning Light
112
Electronic Throttle Control (ETC) Warning Light
112
Electric Power Steering Fault Warning Light
113
Trailer Brake Disconnected Warning Light
113
Transmission Temperature Warning Light — If Equipped
113
Door Open Warning Light
113
Yellow Warning Lights
113
Adaptive Cruise Control (ACC) Fault Warning Light — If Equipped
113
Engine Check/Malfunction Indicator Warning Light (MIL)
114
Electronic Stability Control (ESC) Active Warning Light — If Equipped
114
Electronic Stability Control (ESC) OFF Warning Light — If Equipped
114
Low Washer Fluid Warning Light — If Equipped
115
Low Fuel Warning Light
115
Low Coolant Level Warning Light
115
Loose Fuel Filler Cap Warning Light — If Equipped
115
Tire Pressure Monitoring System (TPMS) Warning Light — If Equipped
115
Anti-Lock Brake (ABS) Warning Light
116
Service Forward Collision Warning (FCW) Light — If Equipped
116
Service 4WD Warning Light — If Equipped
116
Speed Control Fault Warning Light
117
Yellow Indicator Lights
117
Forward Collision Warning Off Indicator Light — If Equipped
117
TOW/HAUL Indicator Light
117
Trailer Merge Assist Indicator Light — If Equipped
117
Cargo Light — If Equipped
117
Snowplow Mode Indicator Light — If Equipped
117
4WD Lock Indicator Light
117
4WD Low Indicator Light — If Equipped
117
4WD High Indicator Light — If Equipped
117
NEUTRAL Indicator Light — If Equipped
118
Cold Ambient Derate Mode Indicator Light — If Equipped
118
Diesel Exhaust Brake Indicator Light — If Equipped
118
Low Diesel Exhaust Fluid (DEF) Indicator Light — If Equipped
118
Wait To Start Light — If Equipped
118
Water In Fuel Indicator Light — If Equipped
118
Green Indicator Lights
118
Adaptive Cruise Control (ACC) Set With Target Light — If Equipped
118
Adaptive Cruise Control (ACC) Set With No Target Detected Indicator Light — If Equipped
118
ECO Mode Indicator Light — If Equipped
119
Park/Headlight On Indicator Light
119
Front Fog Indicator Light — If Equipped
119
Turn Signal Indicator Lights
119
Cruise Control Set Indicator Light — If Equipped
119
Automatic Diesel Exhaust Brake Indicator Light — If Equipped
119
White Indicator Lights
119
Adaptive Cruise Control (ACC) Ready Light — If Equipped
119
Cruise Control Ready Indicator
119
Set Speed Display
119
Blue Indicator Lights
120
High Beam Indicator Light
120
ONBOARD DIAGNOSTIC SYSTEM — OBD II
120
Onboard Diagnostic System (OBD II) Cybersecurity
120
EMISSIONS INSPECTION AND MAINTENANCE PROGRAMS
121
SAFETY
122
SAFETY FEATURES
122
Anti-Lock Brake System (ABS)
122
Anti-Lock Brake Warning Light
123
Electronic Brake Control (EBC) System
123
Electronic Brake Force Distribution (EBD)
123
Brake System Warning Light
123
Brake Assist System (BAS)
123
Hill Start Assist (HSA)
124
Towing With HSA
125
Disabling And Enabling HSA
125
Traction Control System (TCS)
126
Electronic Stability Control (ESC)
126
ESC Operating Modes
127
ESC Activation/Malfunction Indicator Light And ESC OFF Indicator Light
128
Electronic Roll Mitigation (ERM)
129
Trailer Sway Control (TSC)
129
Hill Descent Control (HDC) — If Equipped
130
AUXILIARY DRIVING SYSTEMS
131
Forward Collision Warning (FCW) With Mitigation — If Equipped
131
Turning FCW On or Off
132
FCW Braking Status And Sensitivity
133
FCW Limited Warning
133
Service FCW Warning
134
General Information
134
Tire Pressure Monitoring System (TPMS)
134
Tire Pressure Monitoring Low Pressure Warnings
136
Service TPMS Warning
137
Trailer Tire Pressure Monitoring System (TTPMS)
138
Tire Fill Alert — If Equipped
140
Selectable Tire Fill Alert (STFA) — If Equipped
141
Tire Pressure Information System (TPIS) 3500/4500/5500 Series Trucks
142
General Information
142
OCCUPANT RESTRAINT SYSTEMS
143
Occupant Restraint Systems Features
143
Important Safety Precautions
143
Seat Belt Systems
144
Enhanced Seat Belt Use Reminder System (BeltAlert)
144
Lap/Shoulder Belts
145
Lap/Shoulder Belt Operating Instructions
147
Lap/Shoulder Belt Untwisting Procedure
148
Adjustable Upper Shoulder Belt Anchorage
148
First Row Center Seat Belt Operating Instructions (Regular Cab Only)
149
First Row Center Lap Belt Operating Instructions — If Equipped
150
Seat Belt Extender
150
Seat Belts And Pregnant Women
151
Seat Belt Pretensioner — If Equipped
151
Energy Management Feature — If Equipped
151
Switchable Automatic Locking Retractors (ALR) — If Equipped
151
Supplemental Restraint Systems (SRS)
153
Air Bag System Components
153
Air Bag Warning Light
153
Front Air Bags
154
Driver And Passenger Front Air Bag Features
154
Front Air Bag Operation
155
Knee Impact Bolsters
156
Supplemental Side Air Bags
156
Air Bag System Components
159
If A Deployment Occurs
159
Enhanced Accident Response System
160
Enhanced Accident Response System Reset Procedure
160
Maintaining Your Air Bag System
160
Event Data Recorder (EDR)
161
Child Restraints
162
Summary Of Recommendations For Restraining Children In Vehicles
163
Infant And Child Restraints
164
Older Children And Child Restraints
165
Children Too Large For Booster Seats
166
Recommendations For Attaching Child Restraints
167
Lower Anchors And Tethers For CHildren (LATCH) Restraint System
167
LATCH Positions For Installing Child Restraints In This Vehicle
168
Locating The LATCH Anchorages — Crew Cab Only
171
Locating The Upper Tether Anchorages
171
Center Seat LATCH
172
To Install A LATCH-Compatible Child Restraint
172
How To Stow An Unused Switchable-ALR (ALR) Seat Belt:
173
Installing Child Restraints Using The Vehicle Seat Belt
173
Lap/Shoulder Belt Systems For Installing Child Restraints In This Vehicle
174
Installing A Child Restraint With A Switchable Automatic Locking Retractor (ALR):
176
Installing A Child Restraint With A Cinching Latch Plate (CINCH) — If Equipped:
177
Installing Child Restraints Using The Top Tether Anchorage
178
Transporting Pets
181
SAFETY TIPS
182
Transporting Passengers
182
Exhaust Gas
182
Safety Checks You Should Make Inside The Vehicle
182
Seat Belts
182
Air Bag Warning Light
183
Defroster
183
Floor Mat Safety Information
183
Periodic Safety Checks You Should Make Outside The Vehicle
184
Tires
184
Lights
184
Door Latches
184
Fluid Leaks
184
STARTING AND OPERATING
185
STARTING THE ENGINE — GAS ENGINE
185
Automatic Transmission
185
Tip Start Feature
185
Keyless Enter-N-Go — Ignition
186
Normal Starting Using ENGINE START/STOP Button
186
AutoPark — Rotary Shifter and 8-Speed Transmission Only
187
If Engine Fails To Start
188
Cold Weather Operation (Below –22°F Or −30°C)
189
After Starting
189
STARTING THE ENGINE — DIESEL ENGINE
189
Automatic Transmission
189
Tip Start Feature
190
Keyless Enter-N-Go — Ignition
190
Normal Starting
190
Using The ENGINE START/STOP Button
190
To Turn Off The Engine Using ENGINE START/ STOP Button
190
ENGINE START/STOP Button Functions — With Driver’s Foot OFF The Brake Pedal (In PARK Or NEUTRAL Position)
191
Keyless Enter-N-Go Starting Procedure — Engine Manifold Air Temperature 0°F To 66°F (–18°C to 19°C)
191
Extreme Cold Weather
192
Normal Starting Procedure — Engine Manifold Air Temperature Above 66°F (19°C)
193
Starting Procedure — Engine Manifold Air Temperature 0°F To 66°F (–18°C to 19°C)
193
Starting Procedure — Engine Manifold Air Temperature Below 0°F (-18°C)
194
Starting Fluids
195
NORMAL OPERATION — DIESEL ENGINE
196
Cold Weather Precautions
196
Fuel Operating Range
197
Engine Oil Usage
198
Winter Front Cover Usage
198
Battery Blanket Usage
198
Engine Warm-Up
198
Engine Idling
199
Idle-Up Feature
200
Noise
200
Stopping The Engine
200
Idle Shutdown
201
Programmable Maximum Vehicle Speed
201
Operating Precautions
202
Avoid Overheating The Engine
202
Avoid Low Coolant Temperature Operation
202
Cooling System Tips
202
Do Not Operate The Engine With Low Oil Pressure
202
Do Not Operate The Engine With Failed Parts
202
Diesel Particulate Filter (DPF) Manual Regeneration - If Equipped
203
ENGINE BLOCK HEATER — IF EQUIPPED
203
ENGINE BREAK-IN RECOMMENDATIONS — GAS ENGINE
204
ENGINE BREAK-IN RECOMMENDATIONS — DIESEL ENGINE
204
DIESEL EXHAUST BRAKE (ENGINE BRAKING)
205
PARKING BRAKE
206
AUTOMATIC TRANSMISSION
207
Ignition Park Interlock
208
Brake/Transmission Shift Interlock System
208
Six–Speed Automatic Transmission — If Equipped
209
Gear Ranges
209
Transmission Limp Home Mode
212
Electronic Range Select (ERS) Operation
213
Overdrive Operation
214
Torque Converter Clutch
214
When To Use TOW/HAUL Mode
214
Eight-Speed Automatic Transmission — If Equipped
215
Gear Ranges
216
Transmission Limp Home Mode
218
Electronic Range Select (ERS) Operation
219
When to Use TOW/HAUL Mode
220
AUXILIARY SWITCHES — IF EQUIPPED
220
FOUR-WHEEL DRIVE OPERATION — IF EQUIPPED
220
Electronically Shifted Transfer Case (Eight Speed Transmission) — If Equipped
221
Shifting Procedure
223
2WD To 4WD HIGH
223
2WD Or 4WD HIGH To 4WD LOW
224
Electronically Shifted Transfer Case (Six Speed Transmisson) — If Equipped
224
Shifting Procedure
226
2WD To 4WD HIGH
227
2WD Or 4WD HIGH To 4WD LOW
227
Manually Shifted Transfer Case — If Equipped
228
Two-Wheel Drive High Range (2H)
229
Four-Wheel Drive High Range (4H)
229
N (Neutral)
229
Four-Wheel Drive Low Range (4L)
229
Shifting Procedure — Manually Shifted Transfer Case
229
2H To 4H
229
2H Or 4H To 4L
229
Transfer Case Position Indicator Light
230
LIMITED-SLIP DIFFERENTIAL
230
POWER TAKE OFF (PTO) OPERATION — IF EQUIPPED
230
POWER STEERING
231
Hydraulic Power Steering
231
Power Steering Fluid Check
231
SPEED CONTROL
232
To Activate
232
To Set A Desired Speed
232
To Vary The Speed Setting
232
To Accelerate For Passing
233
Using Speed Control On Hills
233
To Resume Speed
233
To Deactivate
233
ADAPTIVE CRUISE CONTROL (ACC) — IF EQUIPPED
234
Adaptive Cruise Control (ACC) Operation
235
Activating Adaptive Cruise Control (ACC)
236
To Activate/Deactivate
236
To Set A Desired ACC Speed
237
To Cancel
237
To Turn Off
237
To Resume
238
To Vary The Speed Setting
238
Setting The Following Distance In ACC
239
Display Warnings And Maintenance
242
“Wipe Front Radar Sensor In Front Of Vehicle” Warning
242
“Clean Front Windshield” Warning
243
Service ACC/FCW Warning
243
Precautions While Driving With ACC
243
Cleaning Instructions
243
Towing A Trailer
244
Offset Driving
244
Turns And Bends
244
Using ACC On Hills
244
Lane Changing
245
Narrow Vehicles
245
Stationary Objects And Vehicles
245
General Information
246
Normal (Fixed Speed) Cruise Control Mode
246
To Set A Desired Speed
246
To Vary The Speed Setting
247
To Cancel
248
To Resume Speed
248
To Turn Off
248
PARKSENSE REAR PARK ASSIST — IF EQUIPPED
248
ParkSense Sensors
248
ParkSense Warning Display
249
ParkSense Display
249
Enabling And Disabling ParkSense
251
Service The ParkSense Rear Park Assist System
251
Cleaning The ParkSense System
251
ParkSense System Usage Precautions
251
PARKSENSE FRONT AND REAR PARK ASSIST
252
ParkSense Sensors
253
ParkSense Warning Display
253
ParkSense Display
253
Enabling And Disabling Front And/Or Rear ParkSense
256
Service The ParkSense Front/Rear Park Assist System
256
Cleaning The ParkSense System
256
ParkSense System Usage Precautions
256
LANESENSE — IF EQUIPPED
258
LaneSense Operation
258
Turning LaneSense On Or Off
258
LaneSense Warning Message
259
Changing LaneSense Status
260
PARKVIEW REAR BACK UP CAMERA
260
AUX Camera — If Equipped
263
SURROUND VIEW CAMERA SYSTEM — IF EQUIPPED
263
AUX Camera — If Equipped
269
ENGINE RUNAWAY
269
REFUELING THE VEHICLE — GAS ENGINE
270
Loose Fuel Filler Cap Message
270
REFUELING THE VEHICLE — DIESEL ENGINE
271
Fuel Filler Cap
271
Avoid Using Contaminated Fuel
271
Bulk Fuel Storage — Diesel Fuel
271
Diesel Exhaust Fluid
272
System Overview
272
Diesel Exhaust Fluid Storage
272
Adding Diesel Exhaust Fluid (DEF)
273
DEF Fill Procedure
273
VEHICLE LOADING
275
Gross Vehicle Weight Rating (GVWR)
275
Payload
275
Gross Axle Weight Rating (GAWR)
275
Tire Size
275
Rim Size
275
Inflation Pressure
275
Curb Weight
275
Loading
275
TRAILER TOWING
276
Common Towing Definitions
276
Gross Vehicle Weight Rating (GVWR)
276
Gross Trailer Weight (GTW)
276
Gross Combination Weight Rating (GCWR)
276
Gross Axle Weight Rating (GAWR)
276
Tongue Weight (TW)
276
Trailer Frontal Area
277
Trailer Sway Control (TSC)
277
Weight-Carrying Hitch
277
Weight-Distributing Hitch
277
Recommended Distribution Hitch Adjustment
278
Fifth-Wheel Hitch
279
Gooseneck Hitch
279
Trailer Hitch Type and Maximum Trailer Weight
280
Trailer Towing Weights (Maximum Trailer Weight Ratings)
281
Trailer And Tongue Weight
281
Towing Requirements
281
Towing Requirements — Tires
282
Towing Requirements — Trailer Brakes
282
Integrated Trailer Brake Module — If Equipped
283
Towing Requirements — Trailer Lights And Wiring
286
Towing Tips
286
Automatic Transmission
287
Tow/Haul Mode
287
Speed Control — If Equipped
287
Cooling System
287
SNOWPLOW
288
Before Plowing
288
Snowplow Prep Package Model Availability
288
Over The Road Operation With Snowplow Attached
289
Operating Tips
289
General Maintenance
289
RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.)
290
Towing This Vehicle Behind Another Vehicle
290
Recreational Towing — Two-Wheel Drive Models
291
Recreational Towing — Four-Wheel Drive Models
291
Shifting Into N (Neutral)
292
Shifting Out Of N (Neutral)
293
DRIVING TIPS
294
Driving On Slippery Surfaces
294
Acceleration
294
Driving Through Water
294
Flowing/Rising Water
294
Shallow Standing Water
295
IN CASE OF EMERGENCY
296
HAZARD WARNING FLASHERS
296
ASSIST AND SOS SYSTEM — IF EQUIPPED
296
General Information
301
BULB REPLACEMENT
302
Replacement Bulbs
302
Replacing Exterior Bulbs
303
Base Quad: Low Beam Headlamp, High Beam Headlamp, Front Park And Turn — If Equipped
303
Fog Lamps — If Equipped
305
Center High Mounted Stoplamp (CHMSL) With Cargo Lamp
306
Cab Top Clearance Lamps — If Equipped
307
FUSES
307
Power Distribution Center
308
JACKING AND TIRE CHANGING
316
4500/5500 Models
317
Preparations For Jacking
317
Jacking Instructions 4500 And 5500 Series
317
Dual Rear Wheels
319
Wheel Nuts
320
To Stow The Flat Or Spare — If Equipped
320
Hub Caps/Wheel Covers — If Equipped
320
JUMP STARTING
321
Preparations For Jump Start
322
Jump Starting Procedure
322
IF YOUR ENGINE OVERHEATS
323
GEAR SELECTOR OVERRIDE — 6–SPEED TRANSMISSION
324
MANUAL PARK RELEASE — 8 – SPEED TRANSMISSION
325
FREEING A STUCK VEHICLE
326
TOWING A DISABLED VEHICLE
328
Two-Wheel Drive Models
329
Four-Wheel Drive Models
329
Emergency Tow Hooks — If Equipped
330
ENHANCED ACCIDENT RESPONSE SYSTEM (EARS)
330
EVENT DATA RECORDER (EDR)
330
SERVICING AND MAINTENANCE
331
SCHEDULED SERVICING — GAS ENGINE
331
Maintenance Plan
332
Heavy Duty Use Of The Vehicle
335
SCHEDULED SERVICING — DIESEL ENGINE
336
Oil Change Indicator System — Cummins Diesel
337
Perform Service Indicator — Cummins Diesel
337
Maintenance Plan — Cummins Diesel Engine
338
ENGINE COMPARTMENT
345
6.4L Engine
345
6.7L Engine
346
Checking Oil Level — Gas Engine
347
Checking Oil Level — Diesel Engine
347
Adding Washer Fluid
347
Maintenance-Free Battery
348
Pressure Washing
348
DEALER SERVICE
349
Engine Oil
349
Change Engine Oil — Gas Engine
349
Change Engine Oil — Diesel Engine
349
Engine Oil Selection — Gas Engine
349
Engine Oil Selection — Diesel Engine
349
American Petroleum Institute (API) Engine Oil Identification Symbol — Gas Engine
349
American Petroleum Institute (API) Engine Oil Identification Symbol — Diesel Engine
350
Engine Oil Viscosity — Gas Engine
350
Engine Oil Viscosity — Diesel Engine
350
Synthetic Engine Oils
351
Materials Added To Engine Oil
351
Disposing Of Used Engine Oil And Oil Filters
351
Engine Oil Filter
351
Engine Air Cleaner Filter
351
Engine Air Cleaner Filter Inspection And Replacement — Gas Engine
351
Engine Air Cleaner Filter Inspection and Replacement — Diesel Engine
352
Air Conditioner Maintenance
353
Refrigerant Recovery And Recycling R-134a — If Equipped
353
Refrigerant Recovery And Recycling R-1234yf — If Equipped
354
Cabin Filter Replacement (A/C Air Filter)
354
Accessory Drive Belt Inspection
356
Draining Fuel/Water Separator Filter
356
Engine Mounted Fuel Filter Replacement
358
Underbody Mounted Fuel Filter Replacement
359
Priming If The Engine Has Run Out Of Fuel
360
Intervention Regeneration Strategy — Message Process Flow
361
Diesel Exhaust Fluid
361
Body Lubrication
362
Windshield Wiper Blades
362
Wiper Blade Removal/Installation
363
Exhaust System
364
Cooling System
365
Engine Coolant Checks
365
Cooling System — Drain, Flush And Refill
366
Selection Of Coolant
366
Adding Coolant
366
Cooling System Pressure Cap
367
Disposal Of Used Coolant
367
Checking Coolant Level — 6.4L Engine
368
Points To Remember
368
Charge Air Cooler — Inter-Cooler
368
Brake System
369
Fluid Level Check — Brake Master Cylinder
369
Automatic Transmission
370
Selection Of Lubricant
370
Special Additives
370
Fluid Level Check — Eight-Speed Transmission
370
Fluid Level Check — Six-Speed Transmission
370
Fluid And Filter Changes — Eight-Speed Transmission
372
Fluid And Filter Changes — Six Speed Transmission
372
Rear Axle And 4x4 Front Driving Axle Fluid Level
372
Drain And Refill
372
Lubricant Selection
373
Transfer Case
373
Selection Of Lubricant
373
Fluid Level Check
373
Drain And Refill
373
Noise Control System Required Maintenance & Warranty
373
Required Maintenance For Noise Control Systems
373
Tampering With Noise Control System Prohibited
374
Noise Emission Warranty
374
HOISTING
376
TIRES
376
Tire Safety Information
376
Tire Markings
377
Tire Sizing Chart
378
Tire Identification Number (TIN)
379
Tire Terminology And Definitions
380
Tire Loading And Tire Pressure
381
Loading
381
Tires — General Information
384
Tire Pressure
384
Tire Inflation Pressures
385
Tire Pressures For High Speed Operation
385
Radial Ply Tires
386
Run Flat Tires — If Equipped
386
Tire Spinning
386
Tread Wear Indicators
387
Life Of Tire
387
Replacement Tires
387
Tire Types
388
All Season Tires — If Equipped
388
Summer Or Three Season Tires — If Equipped
388
Snow Tires
389
Spare Tires — If Equipped
389
Spare Tire Matching Original Equipped Tire And Wheel — If Equipped
389
Compact Spare Tire — If Equipped
389
Collapsible Spare Tire — If Equipped
390
Full Size Spare — If Equipped
390
Limited Use Spare — If Equipped
390
Wheel And Wheel Trim Care
391
Tire Chains and Traction Devices
392
Tire Rotation Recommendations
393
Dual Rear Wheels
393
DEPARTMENT OF TRANSPORTATION UNIFORM TIRE QUALITY GRADES
394
Treadwear
394
Traction Grades
394
Temperature Grades
395
STORING THE VEHICLE
395
BODYWORK
395
Protection From Atmospheric Agents
395
What Causes Corrosion?
396
Body And Underbody Maintenance
396
Cleaning Headlights
396
Preserving The Bodywork
396
Washing
396
Special Care
396
INTERIORS
397
Seats And Fabric Parts
397
Stain Repel Fabric Cleaning Procedure — If Equipped
397
Seat Belt Maintenance
397
Plastic And Coated Parts
398
Cleaning Plastic Instrument Cluster Lenses
398
Leather Parts
398
Glass Surfaces
398
TECHNICAL SPECIFICATIONS
399
IDENTIFICATION DATA
399
Vehicle Identification Number
399
BRAKE SYSTEM
399
Hydraulic Brake Assist — If Equipped
399
WHEEL AND TIRE TORQUE SPECIFICATIONS
399
Torque Specifications
400
FUEL REQUIREMENTS — GAS ENGINE
401
6.4L Engine
401
Reformulated Gasoline
401
Materials Added To Fuel
402
Gasoline/Oxygenate Blends
402
Do Not Use E-85 In Non-Flex Fuel Vehicles
402
CNG And LP Fuel System Modifications
402
MMT In Gasoline
403
Fuel System Cautions
403
Carbon Monoxide Warnings
403
FUEL REQUIREMENTS – DIESEL ENGINE
404
Fuel Specifications
404
Biodiesel Fuel Requirements
405
Chassis Cab Models
405
Pickup Models And Chassis Cab Models Ordered With B20 Option
405
Fuel Quality — Must Comply With ASTM Standards
405
Fuel Oxidation Stability — Must Use Fuel Within Six Months Of Manufacture
405
Fuel Water Separation — Must Use Mopar/ Cummins Approved Fuel Filter Elements
405
Bio-Diesel Fuel Properties — Low Ambient Temperatures
405
Fuel In Oil Dilution — Must Adhere To Required Oil Change Interval
406
VEHICLE SPECIFCATIONS
406
FLUID CAPACITIES — GAS ENGINE
407
FLUID CAPACITIES — DIESEL ENGINE
407
FLUIDS AND LUBRICANTS — GAS ENGINE
409
Engine
409
Chassis
411
FLUIDS AND LUBRICANTS — DIESEL ENGINE
412
Engine
412
Chassis
414
MOPAR ACCESSORIES
415
Authentic Accessories By Mopar
415
MULTIMEDIA
416
UCONNECT SYSTEMS
416
CYBERSECURITY
416
UCONNECT SETTINGS
417
Uconnect 3 Settings
417
Display
418
Units — If Equipped
418
Voice
419
Clock
419
Safety/Assistance
419
Lights
423
Doors & Locks
425
Power Side Steps — If Equipped
426
Auto-On Comfort Systems — If Equipped
426
Engine Off Options
427
Suspension — If Equipped
427
Trailer Brake
428
Audio
428
Phone/Bluetooth®
429
SiriusXM® Setup — If Equipped
430
Restore Default Settings
431
Clear Personal Data
431
Uconnect 4/4C/4C NAV Settings
432
Language
433
Display
433
Units
434
Voice
435
Clock
435
Camera
436
Safety & Driving Assistance
437
Mirrors & Wipers
438
Lights
439
Doors & Locks
440
Power Side Steps — If Equipped
442
Seats & Comfort — If Equipped
442
Key Off Options
443
Air Suspension — If Equipped
444
Trailer
445
Audio
446
Phone/Bluetooth® Settings
447
SiriusXM® Setup — If Equipped
448
Reset
449
Clear Personal Data
450
System Information — If Equipped
450
Uconnect 4C NAV With 12-inch Display Settings
451
Language
452
Display
452
Units
453
Voice
454
Clock
454
Camera
455
Safety & Driving Assistance
457
Mirrors & Wipers
458
Lights
458
Doors & Locks
460
Seats & Comfort — If Equipped
461
Key Off Options
462
Suspension — If Equipped
462
Trailer
463
Audio
465
Bluetooth®
466
SiriusXM® Setup — If Equipped
467
Reset
468
SAFETY AND GENERAL INFORMATION
469
Safety Guidelines
469
Safe Usage Of The Uconnect System
469
Care And Maintenance
470
UCONNECT 3 WITH 5-INCH DISPLAY
470
Introduction
470
Radio Mode
471
Operating Radio Mode
471
VOLUME/POWER Knob
471
MUTE Button
471
TUNE/SCROLL Control
471
Seek Functions
471
Direct Tune Functions
472
SiriusXM® Satellite Radio Mode — If Equipped
472
Setting Presets
472
Audio Settings
473
Clock Settings
473
Media Mode
474
Operating Media Mode
474
Audio Source Selection
474
Seek Up/Seek Down Functions
474
Track Selection (Browse)
474
Repeat
475
Shuffle
475
Track Info
475
Audio
475
USB/IPOD® MODE
475
BLUETOOTH® MODE
475
AUX MODE
475
Phone Mode
476
Operating Phone Mode
476
Phone Mode Activation
476
Main Functions
477
Connecting/Disconnecting A Mobile Phone Or Bluetooth® Device
477
Pairing A Phone
477
Storing Names/Numbers in The Mobile Phone
479
Connection
479
Disconnection
479
Deletion Of A Mobile Phone Or A Bluetooth® Audio Device
479
Setting A Mobile Phone Or A Bluetooth® Audio Device As A Favorite
480
Downloading A Phonebook From Your Mobile Phone
480
Deletion Of Phone Data (Phonebook And Recent Calls)
480
Making A Phone Call
481
Answering An Incoming Call
481
Managing Two Phone Calls
482
Transferring/Call Continuation
482
Ending A Call
482
Uconnect Phone Features
482
Mute/Unmute
482
Reading Messages
482
Browsing SMS
482
STEERING WHEEL AUDIO CONTROLS — IF EQUIPPED
483
Radio Operation
483
Media Mode
483
IPOD®/USB/MP3 CONTROL — IF EQUIPPED
483
RADIO OPERATION AND MOBILE PHONES
485
Regulatory And Safety Information
486
VOICE RECOGNITION QUICK TIPS
487
Introducing Uconnect
487
Get Started
487
Basic Voice Commands
487
Radio
488
Media
490
Phone
491
Voice Text Reply — If Equipped
492
Climate (4C/4C NAV)
493
Navigation (4C NAV)
494
SiriusXM Guardian™ (4C/4C NAV) — If Equipped
494
Register (4C/4C NAV)
495
Mobile App (4C/4C NAV)
495
SiriusXM® Travel Link (4C NAV)
496
Siri® Eyes Free — If Equipped
497
Using Do Not Disturb
498
Android Auto™ — If Equipped
498
Apple CarPlay® — If Equipped
499
General Information
500
Additional Information
501
CUSTOMER ASSISTANCE
502
SUGGESTIONS FOR OBTAINING SERVICE FOR YOUR VEHICLE
502
Prepare For The Appointment
502
Prepare A List
502
Be Reasonable With Requests
502
IF YOU NEED ASSISTANCE
502
FCA US LLC Customer Center
503
FCA Canada Inc. Customer Center
503
In Mexico Contact
503
Puerto Rico And US Virgin Islands
503
Customer Assistance For The Hearing Or Speech Impaired (TDD/TTY)
503
Service Contract
503
WARRANTY INFORMATION
504
MOPAR PARTS
504
REPORTING SAFETY DEFECTS
504
In The 50 United States And Washington, D.C.
504
In Canada
504
PUBLICATION ORDER FORMS
505
INDEX
506
2020 RAM Chassis Cab Overview
Introduction
The 2020 RAM Chassis Cab stands as a formidable choice for those in need of a reliable and versatile workhorse. This robust vehicle is designed to tackle demanding tasks with unmatched strength and practicality. It's a perfect blend of capability, comfort, and cutting-edge technology, making it the ultimate tool for commercial and heavy-duty applications. With a range of customizable configurations and a reputation for durability, the 2020 RAM Chassis Cab is ready to serve your business needs, whether hauling equipment or transporting cargo.
Powertrains
The 2020 RAM Chassis Cab offers two potent powertrains to cater to different performance requirements. The standard engine is a 6.4-liter HEMI V8 that churns out 410 horsepower and 429 lb-ft of torque, providing robust performance for various applications. For those aiming for remarkable efficiency, there’s an available 6.7-liter Cummins Turbo Diesel engine, generating an impressive 370 horsepower and a staggering 850 lb-ft of torque. Both configurations are paired with an advanced 8-speed automatic transmission, ensuring smooth shifting and optimal power delivery for overcoming tough road conditions.
Trims
The 2020 RAM Chassis Cab is offered in several trims, including the Tradesman, Big Horn, and Laramie. Each trim comes equipped with features tailored to different work and comfort needs. The Tradesman is designed for essential functionality, while the Big Horn adds a touch of style and convenience. The Laramie trim elevates luxury with premium materials and advanced technology, creating a more refined driving experience while keeping its work-oriented essence.
Features
Among the standout features of the 2020 RAM Chassis Cab are its available advanced safety technologies, user-friendly infotainment system with a large touchscreen display, and ample cabin space. Options include the Uconnect® system with Apple CarPlay and Android Auto, voice command capabilities, and robust storage solutions. Additionally, the strong frame and heavy-duty suspension offer excellent towing capacity and payload ratings, making it perfectly suited for a wide range of tasks.
Owner's Manual
The owner's manual for the 2020 RAM Chassis Cab provides comprehensive guidance on the vehicle’s operation, maintenance, and safety features. It serves as an essential resource to help owners maximize the performance and longevity of their truck. From routine maintenance schedules to troubleshooting tips, this manual is designed to empower owners with the knowledge needed for effective vehicle care and operation.
User manual download
The RAM Chassis Cab owner manual for the 2020 model year is to be found in PDF downloadable format on this page. The owner manual for the model year 2020 is free and in English, but the repair manuals are usually not easy to get and may cost more.
Posted by, John Mana
Manual Questions
Do you have questions about the 2020 RAM Chassis Cab owners manual?
Fill the form below and someone will help you!
Fill the form below and someone will help you!
