2011 Ford Crown Victoria Owner's Manual
Year:
2011
Make:
Ford
Model:
Crown Victoria
Rating:
Table of Contents
Table of Contents
1
Introduction
4
CONGRATULATIONS
4
SAFETY AND ENVIRONMENT PROTECTION
4
Warning symbols in this guide
4
Warning symbols on your vehicle
5
Protecting the environment
5
PERCHLORATE MATERIAL
5
BREAKING-IN YOUR VEHICLE
5
SPECIAL NOTICES
6
New Vehicle Limited Warranty
6
Special instructions
6
Notice to owners of Severe Duty vehicles (Crown Victoria only)
6
DATA RECORDING
6
Service Data Recording
6
Event Data Recording
7
CELL PHONE USE
9
EXPORT UNIQUE (NON–UNITED STATES/CANADA) VEHICLE SPECIFIC INFORMATION
9
Instrument Cluster
12
WARNING LIGHTS AND CHIMES
12
GAUGES
17
MESSAGE CENTER (IF EQUIPPED)
19
Info (Information menu)
20
System warnings
23
Entertainment Systems
26
AUDIO SYSTEMS
26
AM/FM stereo (if equipped)
26
AM/FM Stereo Single CD Premium audio system (if equipped)
28
Premium/Premium sound satellite compatible AM/FM stereo Single CD/Cassette system (if equipped)
32
AM/FM Premium sound satellite compatible Stereo In-dash Six CD sound system (if equipped)
37
GENERAL AUDIO INFORMATION
41
Climate Controls
43
MANUAL HEATING AND AIR CONDITIONING SYSTEM (IF EQUIPPED)
43
Operating tips
43
ELECTRONIC AUTOMATIC TEMPERATURE CONTROL (EATC) SYSTEM (IF EQUIPPED)
44
Operating tips
45
REAR WINDOW DEFROSTER
46
Lights
47
HEADLAMP CONTROL
47
Autolamp control (if equipped)
47
Fog lamp control (if equipped)
48
High beams
48
Flash-to-pass
48
Daytime running lamps (DRL) (if equipped)
48
PANEL DIMMER CONTROL
49
AIMING THE HEADLAMPS
49
Headlamp aim adjustment (Crown Victoria only)
49
Vertical aim adjustment (Grand Marquis only)
51
TURN SIGNAL CONTROL
52
INTERIOR LAMPS
52
Map/courtesy lamps
52
Rear courtesy/reading lamps (if equipped)
53
BULB REPLACEMENT
53
Lamp assembly condensation
53
Using the right bulbs
54
Replacing interior bulbs
54
Replacing exterior bulbs
55
Replacing headlamp bulbs (Crown Victoria only)
55
Replacing front parking/turn signal lamp bulbs
56
Replacing front sidemarker bulb
57
Replacing tail/brake/turn signal lamp bulbs
58
Replacing license plate lamp bulbs
59
Replacing backup lamp bulbs
59
Replacing high-mount brakelamp bulbs
59
Replacing headlamp bulbs (Grand Marquis only)
60
Replacing front parking/cornering/turn signal lamp bulbs
61
Replacing tail/brake/turn signal lamp bulbs
62
Replacing license plate lamp bulbs
63
Replacing backup lamp bulbs
63
Replacing high-mount brakelamp bulbs
63
Driver Controls
65
MULTI-FUNCTION LEVER
65
Windshield wiper/washer features
65
TILT STEERING WHEEL
66
ILLUMINATED VISOR MIRROR (IF EQUIPPED)
66
CENTER CONSOLE (IF EQUIPPED)
67
AUXILIARY POWER POINT (12V DC)
67
POWER WINDOWS
68
One-touch down
68
Window lock
68
Accessory delay
68
INTERIOR MIRROR
69
Automatic dimming interior rear view mirror (if equipped)
69
EXTERIOR MIRRORS
69
Power side view mirrors
69
Heated outside mirrors (if equipped)
70
Fold-away mirrors
70
POWER ADJUSTABLE FOOT PEDALS (IF EQUIPPED)
70
SPEED CONTROL (IF EQUIPPED)
71
Using speed control
71
Setting speed control
71
Disengaging speed control
71
Resuming a set speed
72
Increasing speed while using speed control
72
Reducing speed while using speed control
72
Turning off speed control
72
STEERING WHEEL CONTROLS (IF EQUIPPED)
72
Audio control features
72
Climate control features
73
POSITIVE RETENTION FLOOR MAT
73
INTERIOR TRUNK CONTROL
73
Locks and Security
74
KEYS
74
POWER DOOR LOCKS
74
Smart locks (if equipped)
74
Autolock (if equipped)
74
Autorelock
74
Autounlock
75
Deactivating/activating the autolock or autounlock feature
75
CHILDPROOF DOOR LOCKS
76
INTERIOR LUGGAGE COMPARTMENT RELEASE
76
REMOTE ENTRY SYSTEM (IF EQUIPPED)
78
Unlocking the doors
78
Locking the doors
78
Car finder
79
Sounding a panic alarm
79
Opening the trunk
79
Replacing the battery
79
Replacing lost transmitters
80
Illuminated entry
81
SECURICODE™ KEYLESS ENTRY SYSTEM (IF EQUIPPED)
82
Programming a personal entry code
82
Erasing personal code
83
Unlocking the doors and releasing the trunk with the keyless entry system
83
Locking doors with the keyless entry system
84
Anti-scan feature
84
SECURILOCK? PASSIVE ANTI-THEFT SYSTEM
84
Anti-theft indicator
86
Automatic arming
86
Automatic disarming
86
Replacement keys
87
Programming spare keys
87
Seating and Safety Restraints
89
SEATING
89
Adjustable head restraints
89
Adjusting the front manual seat (if equipped)
91
Using the manual recline function (if equipped)
92
Adjusting the power front seats (if equipped)
93
Using the power lumbar support (if equipped)
95
Heated seats (if equipped)
96
REAR SEATS
97
Seat-mounted cup holders and armrest storage compartment (if equipped)
97
SAFETY RESTRAINTS
97
Personal Safety System™
97
How does the Personal Safety System™ work?
98
Driver and passenger dual-stage airbag supplemental restraints
98
Front crash severity sensor
98
Driver’s seat position sensor
98
Front passenger sensing system
99
Front safety belt usage sensors
99
Front safety belt pretensioners
100
Front safety belt energy management retractors
100
Determining if the Personal Safety System is operational
100
Safety restraints precautions
101
Combination lap and shoulder belts
102
Restraint of pregnant women
103
Lap belts
103
Adjusting the front center seat lap belt (if equipped)
103
Safety belt locking modes
104
Energy management feature
105
Safety belt extension assembly
106
Front safety belt height adjustment
106
Safety belt warning light and indicator chime
106
Conditions of operation
107
Belt-Minder?
107
One-time disable
110
Deactivating/activating the Belt-Minder? feature
110
AIRBAG SUPPLEMENTAL RESTRAINT SYSTEM (SRS)
112
Important SRS precautions
112
Children and airbags
114
How does the airbag supplemental restraint system work?
115
Front passenger sensing system
116
Determining if the system is operational
121
Seat-mounted side airbag system
122
How does the side airbag system work?
123
Determining if the system is operational
124
Disposal of airbags and airbag equipped vehicles (including pretensioners)
124
SAFETY RESTRAINTS FOR CHILDREN
125
Important child restraint precautions
125
Recommendations for attaching child safety restraints for children
127
Transporting children
128
SAFETY SEATS FOR CHILDREN
129
Infant and/or toddler seats
129
Installing child safety seats with combination lap and shoulder belts
129
Installing child safety seats in the lap belt seating positions
133
Attaching child safety seats with LATCH (Lower Anchors and Tethers for CHildren) attachments
134
Use of inboard lower anchors from the outboard seating positions (center seating use)
136
Combining safety belt and LATCH lower anchors for attaching child safety seats
136
Attaching child safety seats with tether straps
137
Child booster seats
138
When children should use booster seats
139
Types of booster seats
140
The importance of shoulder belts
141
Child restraint and safety belt maintenance
142
Tires, Wheels and Loading
143
INFORMATION ABOUT UNIFORM TIRE QUALITY GRADING
143
Treadwear
143
Traction AA A B C
143
Temperature A B C
144
TIRES
144
Glossary of tire terminology
144
INFLATING YOUR TIRES
145
TIRE CARE
147
Inspecting your tires and wheel valve stems
147
Tire wear
148
Damage
148
U.S. DOT Tire Identification Number (TIN)
149
Tire replacement requirements
149
Safety practices
150
Highway hazards
151
Tire and wheel alignment
151
Tire rotation
151
INFORMATION CONTAINED ON THE TIRE SIDEWALL
152
Information on “P” type tires
153
Additional information contained on the tire sidewall for “LT” type tires
156
Information on “T” type tires
157
Location of the tire label
157
TIRE PRESSURE MONITORING SYSTEM (TPMS)
158
Changing tires with a TPMS
159
Understanding your tire pressure monitoring system (TPMS)
160
When your temporary spare tire is installed
160
When you believe your system is not operating properly
161
When inflating your tires
162
How temperature affects your tire pressure
162
SNOW TIRES AND CHAINS
163
VEHICLE LOADING – WITH AND WITHOUT A TRAILER
163
TRAILER TOWING
170
Preparing to tow
171
Hitches
171
Safety chains
171
Trailer brakes
171
Trailer lamps
172
Driving while you tow
172
Trailer towing tips
172
Launching or retrieving a boat
173
RECREATIONAL TOWING
173
Driving
174
STARTING
174
Positions of the ignition
174
Preparing to start your vehicle
174
Important safety precautions
175
Starting the engine
176
Cold weather starting (flexible fuel vehicles only)
176
If the engine fails to start using the preceding instructions (flexible fuel vehicles only)
177
Guarding against exhaust fumes
177
Important ventilating information
177
ENGINE BLOCK HEATER (IF EQUIPPED)
178
BRAKES
179
Anti-lock brake system (ABS)
180
Using ABS
181
ABS warning lamp
181
Parking brake
182
TRACTION CONTROL (IF EQUIPPED)
183
STEERING
184
AIR SUSPENSION SYSTEM (IF EQUIPPED)
184
TRACTION-LOK™ AXLE (IF EQUIPPED)
185
BRAKE-SHIFT INTERLOCK
185
AUTOMATIC TRANSMISSION OPERATION
186
Understanding the gearshift positions of the 4–speed automatic transmission
186
If your vehicle gets stuck in mud or snow
188
DRIVING THROUGH WATER
189
Roadside Emergencies
190
ROADSIDE ASSISTANCE
190
Vehicles sold in the U.S. : Getting roadside assistance
190
Vehicles sold in the U.S. : Using roadside assistance
190
Vehicles sold in Canada : Getting roadside assistance
191
Vehicles sold in Canada : Using roadside assistance
191
HAZARD FLASHER CONTROL
191
FUEL PUMP SHUT-OFF SWITCH
192
FUSES AND RELAYS
193
Fuses
193
Standard fuse amperage rating and color
193
Passenger compartment fuse panel
193
Power distribution box
196
Relays
200
CHANGING THE TIRES
201
Dissimilar spare tire/wheel information
201
Full-size matching spare tire/wheel information
203
Stopping and securing the vehicle
203
Removing the spare tire and jack
204
Tire change procedure
205
WHEEL LUG NUT TORQUE SPECIFICATIONS
207
JUMP STARTING
208
Preparing your vehicle
208
Connecting the jumper cables
209
Jump starting
210
Removing the jumper cables
210
WRECKER TOWING
211
Emergency towing
212
Customer Assistance
213
GETTING THE SERVICES YOU NEED
213
Away from home
213
Additional assistance
214
IN CALIFORNIA (U.S. ONLY)
215
THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY)
216
UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY)
217
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
217
ORDERING ADDITIONAL OWNER’S LITERATURE
219
Obtaining a French Owner’s Guide
219
REPORTING SAFETY DEFECTS (U.S. ONLY)
220
REPORTING SAFETY DEFECTS (CANADA ONLY)
220
Cleaning
221
WASHING THE EXTERIOR
221
WAXING
221
PAINT CHIPS
222
ALUMINUM WHEELS AND WHEEL COVERS
222
ENGINE
222
PLASTIC (NON-PAINTED) EXTERIOR PARTS
223
WINDOWS AND WIPER BLADES
224
INSTRUMENT PANEL/INTERIOR TRIM AND CLUSTER LENS
224
INTERIOR
225
LEATHER SEATS (IF EQUIPPED, EXCEPT FOR THE KING RANCH? EDITION)
226
LEATHER SEATS FOR THE KING RANCH? EDITION ONLY (IF EQUIPPED)
226
UNDERBODY
227
FORD AND LINCOLN CAR CARE PRODUCTS
228
Maintenance and Specifications
229
SERVICE RECOMMENDATIONS
229
PRECAUTIONS WHEN SERVICING YOUR VEHICLE
229
Working with the engine off
229
Working with the engine on
230
OPENING THE HOOD
230
IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT
231
WINDSHIELD WASHER FLUID
232
CHANGING THE WIPER BLADES
232
ENGINE OIL
233
Checking the engine oil
233
Adding engine oil
234
Engine oil and filter recommendations
235
Use SAE 5W-20 engine oil
235
BATTERY
236
ENGINE COOLANT
238
Checking engine coolant
238
Adding engine coolant
239
Recycled engine coolant
241
Coolant refill capacity
241
Severe climates
242
What you should know about fail-safe cooling
242
How fail-safe cooling works
242
When fail-safe mode is activated
243
FUEL FILTER
244
WHAT YOU SHOULD KNOW ABOUT AUTOMOTIVE FUELS
244
Important safety precautions
244
Refueling
247
Fuel filler cap
247
FFV (Flex Fuel Vehicle) fuel cap
248
Choosing the right fuel
248
Cleaner air
249
Octane recommendations
249
FFV engine (if equipped)
249
Fuel quality
249
Running out of fuel
250
ESSENTIALS OF GOOD FUEL ECONOMY
251
Measuring techniques
251
Filling the tank
251
Calculating fuel economy
251
Driving style — good driving and fuel economy habits
252
Habits
252
Maintenance
253
Conditions
253
EMISSION CONTROL SYSTEM
254
On-board diagnostics (OBD-II)
255
Readiness for Inspection/Maintenance (I/M) testing
256
POWER STEERING FLUID
256
BRAKE FLUID
257
TRANSMISSION FLUID
257
Checking automatic transmission fluid
257
Low fluid level
258
Correct fluid level
258
High fluid level
259
Adjusting automatic transmission fluid levels
259
AIR FILTER
260
Changing the air filter element
260
VEHICLE STORAGE
261
MOTORCRAFT PART NUMBERS
263
MAINTENANCE PRODUCT SPECIFICATIONS AND CAPACITIES
264
ENGINE DATA
267
Engine drivebelt routing
267
IDENTIFYING YOUR VEHICLE
268
Safety Compliance Certification Label
268
Vehicle identification number (VIN)
268
TRANSMISSION CODE DESIGNATIONS
269
Crown Victoria Severe Duty
270
CONTACT US
270
TRANSMISSION
270
POWERTRAIN OVERSPEED PROTECTION
271
IDLE METER
271
REAR AXLE
272
Axle break-in – Police and middle eastern countries only
272
Lubricant specifications
272
ELECTRICAL
272
Battery - police
272
Battery - long term storage
272
Alternator - police
273
Power distribution connector
273
Rear power point - police
274
Headlight flashers (wig-wags) - police
275
HEAVY DUTY SUSPENSION - POLICE
275
COOLERS
275
Oil cooler - police
275
Engine and transmission coolers
275
WHEELS/TIRES/BRAKES
276
Wheel rims - police
276
Tires - police
276
Tires - long term storage
276
Training the tire pressure monitoring system (TPMS)
276
Changing tires with a TPMS
277
TPMS reset procedure
278
Brakes - police
281
Brake fluid maintenance
281
INTERIOR
281
Heavy duty seats - police
281
Seat belt extenders
281
Calibrated speedometer - police
282
Red/White map light - police (if equipped)
282
Mobile communication systems
282
Aftermarket equipment installation
283
Trunk Pack™ and trunk loading
284
Trunk packing considerations
284
Equipment categories and placement
285
BODY
286
Fire suppression system (if equipped)
286
Ballistic door panels (if equipped)
288
Use of ballistic door panels
289
Removing the panels
290
AIRBAGS
290
IMPORTANT AIRBAG DOS AND DON’TS
297
SOME COMMON POLICE QUESTIONS AND ANSWERS ABOUT AIRBAGS
298
Will there be any way to special order police vehicles without the airbag systems?
298
Can the installation of push bumpers on the front end of the vehicle affect the deployment of an airbag?
298
Is there a problem with transporting a front seat passenger who has their hands restrained behind their body?
299
Can conditions encountered in aggressive pursuit driving situations (e.g., high speed braking, uneven road surfaces) cause in
299
Accessories
300
FORD CUSTOM ACCESSORIES FOR YOUR VEHICLE
300
Lifestyle
300
Peace of mind
300
Ford Extended Service Plan
302
FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY)
302
FORD ESP EXTENDED SERVICE PLANS (CANADA ONLY)
305
Scheduled Maintenance
306
GENERAL MAINTENANCE INFORMATION
306
Why maintain your vehicle?
306
Protecting your investment
306
Oils, fluids and flushing
307
Genuine Ford parts and service
307
Convenience
307
Factory-trained technicians
307
Genuine Ford and Motorcraft? replacement parts
308
Value shopping for your vehicle’s maintenance needs
308
Owner checks and services
308
Multi-point inspection
309
NORMAL SCHEDULED MAINTENANCE AND LOG
311
Maintenance schedule log
315
SPECIAL OPERATING CONDITIONS
318
Special operating condition log
323
EXCEPTIONS
325
ENGINE COOLANT CHANGE RECORD
327
Engine coolant change log
327
Index
328
2011 Ford Crown Victoria Overview
Introduction
The 2011 Ford Crown Victoria is a classic full-size sedan renowned for its robustness and dependability. As a staple in the law enforcement and taxi industries, this vehicle combines traditional American styling with outstanding performance. Designed for comfort and utility, the Crown Victoria offers a spacious interior and a reputation built over decades of service. Its blend of power, roomy accommodations, and durability makes it a reliable choice for those seeking both value and capability.
Powertrains
The 2011 Ford Crown Victoria is powered by a formidable 4.6-liter V8 engine that delivers an impressive 250 horsepower and 297 lb-ft of torque. This powertrain is mated to a smooth 4-speed automatic transmission, ensuring a seamless driving experience. The rear-wheel-drive layout contributes to superior handling and stability, making it ideal for various driving conditions. Fuel efficiency remains reasonable for its class, allowing drivers to enjoy long-distance journeys without frequent stops at the pump.
Trims
Features
The 2011 Crown Victoria is packed with features designed for safety and comfort. It includes anti-lock brakes, traction control, and numerous airbags to ensure passenger protection. Inside, the vehicle boasts comfortable seating for up to six occupants, generous trunk space, and an array of optional upgrades, such as a premium sound system and navigation. The layout is intuitive, allowing for easy accessibility to controls and a focus on driver convenience.
Owner's Manual
User manual download
The Ford Crown Victoria owner manual for the 2011 model year is to be found in PDF downloadable format on this page. The owner manual for the model year 2011 is free and in English, but the repair manuals are usually not easy to get and may cost more.
Posted by, John Mana
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